Balcony

Reviews of Residenza Montecitorio

2 out of 5
Residenza Montecitorio
Via Delle Convertite, 5, Rome, Lazio

Reviews

7.4

Good

Rating 10 - Excellent. 148 out of 745 reviews" "
Rating 8 - Good. 346 out of 745 reviews" "
Rating 6 - Okay. 166 out of 745 reviews" "
Rating 4 - Poor. 59 out of 745 reviews" "
Rating 2 - Terrible. 26 out of 745 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Staff & service
Reasonable hotel, convenient location.
Finding the hotel was confusing. The street is one block long and there is no sign for the hotel. There are several "hotels" in the same building, and the office for Montecitorio was reached by an elevator in the back. The elevator floors and the hotel floors don't match up, so we had to search for the office. Room was accessed from a different elevator, which was either a half-flight up or down from the elevator. Room was small, but clean and adequate. Bathroom was small. Toilet leaked on floor.
Stayed 3 nights in Oct 2019

6/10 Okay

Corazon

Disliked: Staff & service, room comfort
Disappointing, there is no lift that stops on our floor (3rd floor) we have to carry our luggage down,
Stayed 5 nights in Sep 2019

6/10 Okay

JJ

Traveled with family
Liked: Cleanliness, staff & service
Pros: Convenient location. The place is clean. Friendly staff. Cons: Very small, outdated furniture. The wall unit A/C is so outdated and it does not cool the hot temperatures much. We complained to the front desk multiple times but were told: " the temperature outside was hot but the A/C was working properly". Believe me, we know what is called a properly functional A/C. We were miserably hot and sweaty inside the room.
Stayed 4 nights in Aug 2019

10/10 Excellent

C A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for couples
The hotel is at 5 min from Trevi Fountain .it is a small hotel perfect for couples. The staff were very friendly and the room was clean and spacious. I will definitely stay with them again .
Stayed 3 nights in Aug 2019

8/10 Good

Stefanie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a cheap short stay in Rome if you’re only using it for sleeping. Room was very tiny and backed onto a very noisy street. Shower also not good for any large person. Luckily both of us are small, but even we struggled. Strange set up involving lifts and stairs and then more stairs as well. Never stayed in anything like it before all locked up by 8pm. Was very clean though and staff very friendly and accommodating.
Stayed 3 nights in Jul 2019

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jul 2019

8/10 Good

Andrzej

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Wi-fi signal was very poor but everything else was good.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but...
The location was excellent, within walking distance of many sights. The staff were extremely helpful at all times. However the room was small and the beds were very hard.
Stayed 3 nights in Jun 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location
Very helpful staff. Location was excellent.
Stayed 2 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome refuge in Naples
Naples is among the most exciting cities in the world today - challenging and full of mysteries. Proud people, extraordinary art and exceptional street life. Belli Arte is a perfect base of operation within the most active quarter but rooms face on a quiet courtyard. Several rooms have amazing frescoed ceilings.
Stayed 5 nights in May 2019

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, but rooms are not very sound-proof.
Stayed 4 nights in May 2019

4/10 Poor

Charo

Liked: Cleanliness
Not worth the price.
The room was nice and spacious, but to access the residenza was quite difficult. The very small elevator did not go to 3 where our room was so we had to drag our luggages on stairs.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Very well located but front desk only from 8am to 8pm. for the rest you are on your own. Super small elevator and you have tp carry your suitcases up and down the stairs after arriving to the required floor nobody to help. The location as I said before is fabulous minutes walk from all important sites and next to Via El Corso.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was in the centre of the city, but the hotel itself is run down and shabby! Much better places available for the same price point.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful condition of the room. Dirty sheets, dusty curtains and no mosquito control. Plus many more negatives.
Stayed 3 nights in Mar 2019

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a great trip!
Everything we wanted for this trip!!! And for the price we couldn’t believe it. A comfy place to get some rest and right in the centre of everything. Could walk to every landmark from this location and even pop back to give our feet a rest before the next explore. Tricky to find if we hadn’t read the previous reviews. Big green door next to the timberland store (google maps worked perfectly) walk through the door and take a right, then walk to see a lift on the left (can only fit 3 people and a suitcase- super cute) then down some stairs on your left and the door to the enterance in on your left. The lady that greeted us was more than helpful, gave us a map with all the landmarks we should see and useful places we might need. The room was a good size, good shower, with all the essentials for a short stay. No mini bar but wouldn’t have used it anyway. The location! You can’t get better for that price. The building is old, but that’s part of the appeal, your in rome! It just adds to the culture and history of the place!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central area, quiet neighbourhood and very stylish inside. The rooms are clean, the staff is pleasant and all the rooms are equipped with a refrigerator. There are also very lovely paintings on the wall and the interior is gorgeous overall. All the attractions are in walking distance from this hotel.
Stayed 3 nights in Feb 2019

4/10 Poor

Alexa

Liked: Cleanliness
Disliked: Room comfort
Extremely Hard Beds
Very central location which was great. The beds were extremely hard and instead of a king it was 2 box spring equivalents pushed together with separate sheets and everything. My husband and I couldn’t even sleep.
Stayed 3 nights in Sep 2018
Response from Vincenzo on Feb 16, 2019
Dear Guest, if you had a problem with your bed, we remember the reception is always at your disposal to solve your problem.

10/10 Excellent

Plarenta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place. Walking distance to Trevi, pantheon Navona piazza Venezia. Colosseum is only 30min walk as well. Busses and taxes 2 min away. This is the second time here and I love it!
Stayed 2 nights in Dec 2018
Response from Vincenzo on Feb 16, 2019
Dear Guest, we are happy to had again as our guest and you had a good stay in Rome and in Residenza Montecitorio. Regards

10/10 Excellent

Sean

4 night stay city break. Excellent location very near Trevi Fountain. Very good spacious room with friendly and helpful staff. Within walking distance of major sights.
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Good location but the beds are small. I’m 5’8” and my feet were hanging off the end of the bed. The double bed was two twins squished together - unfortunately at slightly different heights which made it quite uncomfortable. No coffee/tea/kettle in rooms. Water issues - the showers/taps in my room went from scalding hot to ice cold every 10-15 seconds or so - making it nearly impossible to comfortably shower. There was a menu for the mini bar but it was empty. The most worrying of all was that although I didn’t see anything, I woke up every morning COVERED in bites. If you’re booking here to save €20/night do yourself a favour and spend the extra money on another hotel. The front desk only has a person at is for certain hours so if you’re out during the day and have a complaint at night there isn’t anyone to speak to. I don’t like to write negative reviews but I really don’t suggest you stay here.
Stayed 3 nights in Nov 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good location and central to all shops. The staff were very helpful and friendly, not an easy place to find though. An overall pleasant stay.
Stayed 4 nights in Oct 2018

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location,, very central,,, Only complaint would be mattresses on twin beds where really uncomfortable. Asides from this couldn’t fault it
Stayed 3 nights in Oct 2018

8/10 Good

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice private hotel in the centre of Rome.
Great location just a 10 minute walk from the Colosseum and the eternal city. Surrounded by ancient Roman ruins at every turn. Plenty of restaurants close by.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Ok
Friendly staff. Hard to find. No extras. No breakfast. No water.
Stayed 3 nights in Sep 2018

4/10 Poor

Nick, Bristol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely tired, dark, dire room
We stayed in a quadruple room - Extremely tired and dark blue! No balcony and ancient shutters. No glasses, only 6 pillows between 4, bed covering patched up with stitching. 2 plug sockets, nothing in mini fridge - arrived at 10pm and asked for water and told didn’t have any. Asked if were restaurants in area and told they were closed at that hour! Which turned out to be rubbish. Gave us an emergency no to call as no reception but told only call if real emergency. Grumpy staff. Bed uncomfortable and air con prehistoric! Only good thing was very central location.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Small beds and quarters. But comfortable and clean. Great location! Biggest compliant is that the wifi was a bit poor. And finding the location was tricky. Accidentally went to the other building and the residents were not too pleased to be bothered.
Stayed 3 nights in Sep 2018

8/10 Good

Mon, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perfect location, within walking distance to major attractions, stores and restaurants.The staff is friendly and helpful with directions.The room is small but clean.
Stayed 6 nights in Aug 2018

8/10 Good

No, World

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location! But the elevator only goes to the middle of the floor, for the heavy luggage, it would be a little challenge.
Stayed 4 nights in Aug 2018

8/10 Good

Rachel

Great place in Rome
The hotel is very sweet. It is clean, friendly and situated in a wonderful place. The only problem is - it is on the 4ty floor and the elevator reaches 1/2 floor up so you have to go down the stairs with the luggage and up again when you leave.
Stayed 1 night in Aug 2018

4/10 Poor

Pompy, Livermore, CA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Great location but it stops there. V difficult to find since there are multiple different residences at the same address. There are arrows left and right but nowhere does it say that the actual entrance is thru the courtyard. I climbed 5 floors to the ‘hotelier’ of Montecitirio offices, knocked on door & could see the receptionist but he didn’t open the door. It was pouring (hailing) rain & elevator stopped working in that building. Turns out the residences are in the other building on 3rd floor. Then again elevator goes ONLY to 4th floor! We had to carry our heavy luggage down & up - 1 floor. We ordered breakfast n asked for an extra cup - he said its €1 for the cup. Anyway next day there was a v cooperative young girl who gave us a kettle to make tea for our early morning departure & 4 cups. Room was v gloomy w dark green wallpaper. Bathroom was clean but shower too small - expected of Europe. AC is unpredictable.
Stayed 2 nights in Aug 2018

10/10 Excellent

Shameen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really love this place, the location is GREAT, close to every where. The front Desk person Arasto was very friendly and very very helpful. He gave us lots of tips about where to go what to see, where to eat. I really recommend this place to all my friends.
Stayed 3 nights in Aug 2018
Response from Arasto on Aug 19, 2018
Thank you shameen. it was my pleasure to meet you and hope to see you again.

6/10 Okay

Livia

Disliked: Staff & service
Canada
Did not like no staff after hours at front desk also no one to help us with bags and had to bring bags up and down stairs ourselves
Stayed 2 nights in Aug 2018

6/10 Okay

Daniel

Disliked: Property conditions & facilities, room comfort
This hotel location is unbeatable and very cheap for this location, but that’ It!
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

laura, london

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
The hotel was the perfect location for exploring Rome and was extremely clean, with friendly staff who went out of their way to stay late for us to check in after our flight was delayed. The only negatives were that the shower wasn’t the best and the bed was extremely firm.
Stayed 5 nights in Jul 2018

10/10 Excellent

Jose, Fort Lauderdale USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Dan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel
Great hotel near all of the sights. Our only complaint: we had to keep signing into the WiFi. We would definitely stay there again
Stayed 5 nights in May 2018

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky with a Roman charm in an ideal location
Residenza Montecitorio has a certain charm which seems to fit in beautifully with the atmosphere of Rome. Situated at the heart of the city it make for an ideal base to set out on foot to all of the major landmarks in Rome. The Trevi fountain and Spanish Steps are 5 minutes walk away with major attractions like the Colosseum and the Vatican easily reached on foot if you're up for a long stroll. The Hotel is quirky. It's accessed through a massive door which leads into a court yard where you can either walk up the never ending stair case or take the lift which is only big enough for 4 adults. The hotel reception is on the other side of the building and accessed by a different lift. The room itself was comfortable and quirky with a balcony where you can sit and watch the madness that is Rome's traffic. There were no facilities for making hot drinks which was a mild frustration for tea and coffee loving Brits like us, and the decor was a bit tired, but generally the stay was comfortable. The location and the pleasant, helpful staff more than make up for any of the minor shortcomings plus is a major Taxi rank just a short distance up the street... Ideal for transfers to Rome's Termini railway station.
Stayed 3 nights in May 2018

6/10 Okay

Charles, London

Liked: Cleanliness, staff & service
Great location!
Hotel was a little out dated. We thought breakfast was included but you have to pay €5 per day per person, definitely worth just going to the cafe up the road for breakfast. However I would definitely recommend the hotel purely just for the amazing location!!! In between spashi steps and Trevi fountain, all the main shops right on your doorstep. We was also very happy with the cleaning as we left the hotel quite late during the day and still got the room cleaned everyday whilst we was out.
Stayed 4 nights in May 2018

8/10 Good

Kate, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located with friendly staff.
Clean and tidy room. Surprisingly quiet considering the location - nice and central.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Rooms were too small, there was no heat, and there was no ice.
Stayed 1 night in May 2018

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Location/Friendly Staff
Fantastic Location - the staff from our experience were incredibly friendly and willing to provide recommendations for restaurants etc... Only complaint is our 'double' bed was two single beds pushed together with a single double sheet over the top, but besides this the room was in good condition.

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Euro style in the heart of Rome
The service was excellent. Everyone was very friendly and helpful. The location is perfect, right down town, 20 minutes walk from anything you could want fromRome. They cleaned our room daily, including fresh towels and need sheets. If the bed had been just a little softer and the room just a little bigger i would give them a much higher rating than 4 stars. That said, i would gladly stay with them again.
Stayed 5 nights in Feb 2018

6/10 Okay

Regina

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Robert & Sheila, Crystal Palace, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perfect location.
The hotel is in a perfect location. We did not spend almost money in public transport, as most of the monuments are quite near of. I would recommend this hotel to everybody. HOWEVER, I think they have to change the mattress. We could not rest because of that. It was really uncomfortable, as you can feel all those mattress springs... So please change them!!! A part from that... all good!!!
Stayed 3 nights in Nov 2017