Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut, USA

An ok hotel in an incredible location!

Posted Aug 11, 2014
Pros: The staff is very friendly and very helpful. The location is excellent.
Cons: The bathrooms still need some improvements.
Location: The location is excellent. There is a lot of history within a 5 minute walk, Coliseum, Forum, Vitctor Emmanuel II, Trajan's Column, Campidogilo.
The hotel accommodations were good, not great. The room was clean and had been remodeled last year. The bathroom was clean but still needs some updating because the shower was about 2 feet x 2 feet square and very small to shower in. BUT, the location of the hotel made up for any inconvenient in the room. The view from our room was the FORUM across the street! The roof top, where breakfast was served every day, has a view of the Coliseum! Everyday when we left the hotel we saw the Coliseum and the Forum. And when we went out to tour the city, we didn't have to go very far. The subway is close and busses are everywhere. The hotel staff was excellent. They offered a lot of help, basically functioned as a travel agent. They made phone calls for us, provided information about Rome and about tours, and searched the internet for information for us. The free internet worked well everyday, you just have to get a code from the front desk that works for 5 days. The bed was comfortable for my wife and I. We also had our 20 year old daughter with us. She had just finished a month of Study Abroad in Rome. Getting a room for 3 in Europe can be difficult, but we ended up with a room for us with another room with a couch / pullout bed and a half bath. So my daughter had her own room! This was much better than I expected. There was plenty of room to walk around the beds and places to store the suitcases. I would stay there again because it was clean and the location is incredible!
4 out of 5
by CJ from Los Angeles, CA

Great Location for Sight-Seeing

Posted May 27, 2014
Pros: The location was excellent.
Cons: The rooms could use a little renovation.
Location: The hotel is right next to the imperial forum, the Roman forum, and other ruins. There are loads of restaurants nearby, but they are quite touristy.
The Richmond has a terrific location, right at the ruins of the forums and just one block from the colosseum. The front desk staff is really helpful and informative. They took a lot of time with us to make sure we got all the answers to our questions (and saved us from making the mistake of taking our baggage on the metro at rush hour). The hotel itself is a little run-down, and the reception desk is actually at its sister hotel, the Hotel de Rome (which actually seems much nicer than the Richmond). That said, it was clean, the air conditioning worked, and it was perfect for a few days in Rome.
2 out of 5
by A verified traveler

Good location, busy and noisy street

Posted May 20, 2014
Location was very close to Colosseum and Metro stop. Finding hotel was challenging. Many restaurants and shops nearby. Hotel was basically worn looking. Room carpet was very unclean looking. Bathroom appeared to be cleaned BUT was in poor condition - toilet seat cracked, mold along caulking in sink and tub. Tub was only a hand shower but no curtain, therefore no ability to really shower. Floor seemed unclean. Bed was excellent and linens very fresh. Breakfast was excellent - many food choices. Breakfast was served on a rooftop patio which was very pleasing. Staff were helpful and friendly.
2 out of 5
by A verified traveler

Great location but room smelled like sewage

Posted Apr 20, 2014
The hotel is 1/4 mile from the Colliseum and right next to the Palatine. The room was poor - hard bed, no amenities, the shower dripped, and because of the dripping shower the room smelled like moss and/or sewage.
2 out of 5
by A verified traveler

Close to all the Ancient Sites

Posted Nov 23, 2013
Pros: I liked the location of the Hotel. A 10-15 min walk to Station Termini and 5 mins to Cavour and Colosseo.
Cons: Wi-Fi Connectivity has room for improvement.
The hotel is presently going under renovations so when u walk up to the entrance takes a while to realize that you have to enter through Hotel de Rome. (there is a small sign posted). The room was great, nice comfortable bed, window with great view, mini bar and a tv. It would have been better if there was at least ONE channel that was in English. The bathroom on the other hand was hit and miss, plenty of room until you get in the shower. Enough room to stand in one spot and turn and occassionally hit the shower curtain and its not like i'm big boned. I booked the hotel as they said free in room wifi. This was non existent. Infact i only had access in the lobby and that was spotty at best, had to resort to any of the two local mcdonalds. I was travelling alone so internet connection made the stay sour.
4 out of 5
Recommended
by Leslie from Ohio

Great Location

Posted Oct 29, 2013 on Hotels.com
The Richmond is a small hotel but very conveniently located to Roman ruins for those visiting Rome. It has a delighful breakfast on rooftop dining room.
3 out of 5
by A verified traveler

Rome visit

Posted Oct 28, 2013
Pros: Location
Cons: Lighting
Great location, however room was dated, poor lighting in room, and hallways has awful red lighting
5 out of 5
Recommended
for Getaway With Friends
by Amy D from Wellington, New Zealand

Great hotel, great location

Posted Oct 27, 2013 on Hotels.com
I only stayed one night, but wish I was staying longer. The hotel room was great very clean and modern, with a very comfy bed! Free wi-fi available in rooms. Great location, literally just around the corner from the Colosseum and Roman Forum. I would highly recommend this hotel when staying in Rome. There are a couple of restaurants on the street just outside the hotel if you are looking for something local or just a 10 min walk down the road to the Piazza Venezia where there are even more restaurants. Hotel staff on check-in were very helpful storing my bags as my room wasn't ready and took the time to highlight all the main attractions on a map - very helpful. Overall a great hotel!
5 out of 5
Recommended
for Everyone
by Ken from Boston

Great hotel near Roman Forum

Posted Oct 23, 2013
Pros: I liked the air conditioner the best. But the room and bathroom were fine. The location is outstanding - especially the three outdoor restaurants.
Cons: The hotel is undergoing some renovation - apparently to join 2 hotels together. I went to the lobby to use the Internet - as it had the best signal.
Location: The hotel is ideally located next to the Roman Forum and within a short walk to the Colosseum and Capitoline Museum. Outdoor restaurants are nearby.
This is a fantastic hotel with an ideal location. It is across the street from the major entrance to the Roman Forum and just outside the front door of the hotel there are three great outdoor restaurants. The hotel is undergoing a bit of renovation - apparently combining it with the hotel next door. My hotel room was fine. Both the room and the shower were not large, but they both worked out well. The bathroom was modern and in excellent shape, as was the bedroom. But the room's air conditioner was outstanding. It was quiet and powerful - the best I have ever seen for a room air conditioner, and I used to travel for the UN. The breakfast area is an open-area on the top floor. It serves a nice selection of food and drinks for breakfast. All the staff are friendly and helpful. The TV had more stations than I could count - although only one (CNN) was in English all the time.
2 out of 5
Recommended
for Couples
by Caneda from Vancouver

Definitely not a 4 star hotel!

Posted Oct 21, 2013 on Hotels.com
I don't know who rated this hotel but when compared to other hotels we stayed at on our trip it was on par with the 2 star hotels at best. Putting aside the fact they were doing renovations to the front entrance the actual rooms were shabby and everything was falling apart. The "free" wifi never worked in the room. There were plenty of routers to connect to with good signals but the internet connection only worked when you connected to the router in the lobby. Once connected there the connection was appallingly slow but when I would look over my shoulder the person sitting behind the front desk appeared to have no problems watching streaming videos of cats doing silly tricks. The only positive about this hotel was the location right across from the Forums.