Ratings based on 664 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bloomington, IL

A great location in Rome

Posted Jul 23, 2014
We visited Rome for our honeymoon and had booked the junior suite back in November. The hotel was perfect. It wasn't too big or too small. The location was perfect you could easily walk to the piazza del Popolo all the way to the Colosseum and the Vatican. We had a great time in the evening having wine in the hotel bar and ate breakfast everyday at the hotel. Our room was perfect. It was nice having a slightly larger room for our honeymoon. We would happily stay here again!
5 out of 5
Recommended
for Couples
by A verified traveler from Saintfield, N.I.

5 Night Stay at the River Palace Hotel

Posted Jul 21, 2014
Pros: As Above
Cons: No, perfect Hotel, great value for money.
Location: Location was perfect, on the doorstep to Central Rome, where you can shop, eat, drink, walk and obviously take in all the sights. Fantastic Location.
What a wonderful hotel in every aspect. The location to Central Rome was superb. All of the staff where superb. Breakfast each morning was a delight and the Happy Hour from 6pm to 10pm each evening, half price drinks, was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Hotel with the Super Nice Staff

Posted Jul 21, 2014
Pros: The nice staff. They went out of their way to make our stay a pleasant one.
Cons: Breakfast - while there was a variety, the flavors could be better.
Location: It's a bit sketchy - lots of grafftie across the street and mostly closed up shops or doors immediately around the hotel but close to attractions.
The hotel mistakenly booked a single room instead of a double room the first night, so they sent us by taxi to their sister hotel, River Chateau, where they upgraded us to a very nice deluxe room. The staff in both hotels were gracious and friendly. They apologized and thanked us again and again for our understanding, even though they were different staff members in daytime and nighttime. The River Palace location is not as nice as the River Chateau, where it's hopping at night. But River Palace is conveniently located to attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from plymouth massachuetts

B on journo roma Italia from.vinnyisnice bellone

Posted Jul 21, 2014
Pros: Clean the staff would go.out of there way foryou
Cons: The breakfast needed improvement but still good
Location: ViA del Leopold spa n ish steps brighter garden etc
The room.immaculate I booked the junior suite which was on first floor ask.for room.109 very nicely decorated king size bed remember in Europe hotel rooms smaller in size I had 4 large showcases. With me. Nd still had m ok 've around room the hotel staff awesome they made all my transportation needs so I didn't have to worry about going to cruise shipor getting picked up from cruise ship or going to airport they helpedme loads located 1 bell k.from.viA del Leopold and half a mile away from.Spanish steps the bartender wouldn't a accept a tip I will stay there again when your at river palace hotel it's like being with family Gracie pot favors cao
4 out of 5
Recommended
for Everyone
by A verified traveler from ny metro area

4 star hotel - 3 star rooms

Posted Jul 13, 2014
Nice hotel with a terrific staff. Great breakfast. Great location. Small rooms. No fitness center, pool or spa. Overall a fair value for the price and within walking distance of metro, all attractions, and plenty of restaurants. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Beautiful hotel. Great location

Posted Jul 9, 2014
Pros: Beautiful decor, Helpful, friendly staff, Cleaners on the ball every day, Happy hour at bar between 6-10, Good breakfast, Lots of choice.
Location: The location is pretty central. Most sights are in walking distance. Best restaurant in Rome is just 10 min walk away (porto di repitta) Amazing food.
Couldn't fault the hotel or staff. Had a really relaxing honeymoon. couldn't have asked for more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Little Gem

Posted Jul 4, 2014
Just a beautiful hotel that ticked every box. Spotless tasteful rooms with excellent hotel facilities including thr most lovely varied breakfast. Most professional but welcoming staff. Happy hour where bar offer half price drinks/cocktails 6-10pm. Right by metro and nice stroll to Spanish Steps and Trevi Fountain. No negatives as what more could you want, great price, location, breakfast included but more importantly made to feel welcome xx Well done River Palace!
4 out of 5
Recommended
for Everyone
by A verified traveler from South West of England

Nice hotel - shame about the size of the room.

Posted Jul 3, 2014
Pros: The location. The half price drinks and free snacks in the bar and the air conditioning there.
Cons: The carpets all need a good clean and the breakfasts could be better. Also it was a bit of a palaver to get coffee in the mornings.
Location: It's a good location not very far from most of the attractions & close to the metro. Ensure you book on line if you want to go to attractions.
We have stayed at this hotel several years ago and thoroughly enjoyed our time there, we had a lovely room and assumed we would have another good room having booked a superior room with a king size bed. We have stayed in hotels all over the world and this was the smallest room we've ever had. I queried the room and was told, yes this is a superior room and they said that it was a king size bed, we have a king size bed at home and this bed was a lot smaller. It was too hot to protest. I presume the room size was why the price seemed reasonable. Won't book with Expedia again if this is the sort of rooms their travellers get allocated. The hotel is nice, but is getting a bit tatty in places and the lifts are horrendously small. The breakfasts were okay, we've had much better in other 4 star hotels. Drinks in the bar were half price between 6 and 10 and there were snacks of rolls and crisps and pasta to enjoy with your drinks - we enjoyed cocktails and drinks there whilst resting our sore feet. Rome was as beautiful as ever but packed, everywhere there were queues. Have now ticked the Sistine Chapel off my bucket list so won't be going back again.
5 out of 5
Recommended
for Everyone
by Lauren from Bourne, Lincolnshire

River Palace Hotel- a little gem!

Posted Jun 28, 2014
Pros: Hospitality was the best I've ever experienced, staff were excellent.
Cons: Only a minor criticism; internet access was advertised as 'high speed' but it was very temperamental and didn't improve much when we borrowed a cable.
Location: Situated perfectly just outside of the main square- close to the Spanish Steps and many rustic restaurants but just away from the bustle of the street
Hotel was lovely and the staff were incredibly helpful and friendly. Would 100% recommend to anybody and I would gladly visit again!
5 out of 5
Recommended
for Everyone
by stateside girl from Savannah ga

Wonderful hotel with supurb staff.

Posted Jun 17, 2014
We had a great time. Hotel in a good location. Staff could not be nicer. Very clean and comfortable. Breakfast very good. Definitely a keeper.