Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Far from city area

Posted Dec 15, 2014
The hotel is far from city area. Shuttle service provided by the hotel runs hourly, with a fee.
Comment from Hotel Management
Dec 23, 2014 by PublicRelations, Hotel Management
Dear Ekim, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. Regarding your kind comment about the location please be informed that our honoured guests choose our hotel as for business as for our famous golf course, but also for who want to visit the Eternal City, that is easily reachable by our shuttle buses, and then desire to relax in our green spaces, terraces, etc. far away from the chaos of the city. We also would like to inform you that in a five minute’s walk you can reach “The Village” which offers restaurants, pizzerias, cinemas, penny arcades, a book shop, souvenirs, etc. A little bit further away you can find four very big shopping malls and if one wants we are close to the archaeological sites of Ostia Antica and the sites found in the centre of Rome. We very much look forward to welcome you back again to our premises for a warm welcome back. Yours sincerely, Sara Perone Acting Executive Office Coordinator Sheraton Golf Parco de' Medici Hotel & Resort Rome 3129/14/SP
4 out of 5
Recommended
for Couples
by Thierryfrom Baudour

Hotel avec golf situé à 10 km du centre.

Posted Nov 21, 2014 on Hotels.com
Séjour au Sheraton 1 situé à proximité du golf. Tres bel hotel qui est toutefois veillissant. Très bon accueil, service, petit déjeuner, ... Chambre confortable avec belle sdb. Les chambres demandent à etre rafraichies (peinture). Attention wi-fi gratuit pas très bon dans le lobby et 15€/24h dans tout l'hotel. Bon service de navette vers le centre-ville (10km pour 5 € A/R).
Comment from Hotel Management
Jan 31, 2015 by Luana, Hotel Management
Dear Thierry, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. I wish to thank you for your kind words of appreciation that will help us to improve ourselves, as we understand that with effort and difficulty we succeed to satisfy the needs and the expectations of our honoured guests. Regarding your kind comment about the Wi-Fi please be informed that we are currently carrying out market surveys to see what our competitors are offering, in order to make the right decisions. We very much look forward to welcome you back again to our premises for a warm welcome back. Yours sincerely, Sara Perone Acting Executive Office Coordinator Sheraton Golf Parco de' Medici Hotel & Resort Rome 2980/14/SP
3 out of 5
Recommended
for Business Travelers
by Coats

This traveler left a rating score only Posted Nov 17, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Buon Hotel per affari

Posted Nov 10, 2014 on Hotels.com
Complessivamente positivo
Comment from Hotel Management
Jan 17, 2015 by Luana, Hotel Management
Gentile Anonymous, La ringraziamo molto per la sua recensione e siamo contenti che abbia apprezzato la bellezza della nostra struttura ed i servizi da noi offerti. In riferimento al suo cortese commento gradiremmo ringraziarla delle sue gentili parole di apprezzamento, siamo sempre felici quando i nostri sforzi vengono riconosciuti dai nostri onorati ospiti. Continueremo a migliorare e con questo suo incoraggiamento sarà più facile. La ringraziamo di nuovo e speriamo di riaverla presto come nostro gradito ospite per poterla sorprendere nuovamente. Cordiali saluti, Sara Perone Acting Executive Office Coordinator Sheraton Golf Parco de' Medici Hotel & Resort Rome 2831/14/SP
4 out of 5
Recommended
for Couples
by Marcofrom Latina

Giusto compromesso a Roma

Posted Oct 20, 2014 on Hotels.com
Devo ammettere che è uno dei miei hotel preferiti. Pur vivendo a meno di 70 km quando posso scappo in questa oasi di piacere. Capodanno, San Valentino e compleanni sono state le mie esperienze precedenti. Hotel nuovo e modernissimo. Stanze ben arredate e personale qualificato e molto servizievole. A 100 metri a piedi dal Warner Village è ottimo come passatempo per un dopo cena. Ampio parcheggio gratuito. Servizio navetta frequente con il centro di Roma. Palestra free e wi-fi gratis nella hall. Colazione non molto variegata ma estremamente curata e di alta qualità. Servizio al ristorante eccellente. Cibi belli da vedere e buoni da mangiare.
Comment from Hotel Management
Jan 17, 2015 by Luana, Hotel Management
Gentile Marco, La ringraziamo molto per la sua recensione e siamo contenti che abbia apprezzato la bellezza della nostra struttura ed i servizi da noi offerti. In riferimento al suo cortese commento gradiremmo ringraziarla delle sue gentili parole di apprezzamento, siamo sempre felici quando i nostri sforzi vengono riconosciuti dai nostri onorati ospiti. Continueremo a migliorare e con questo suo incoraggiamento sarà più facile. La ringraziamo di nuovo e speriamo di riaverla presto come nostro gradito ospite per poterla sorprendere nuovamente. Cordiali saluti, Sara Perone Acting Executive Office Coordinator Sheraton Golf Parco de' Medici Hotel & Resort Rome 2830/14/SP
3 out of 5
Recommended
by Rizzofrom Oslo

Usentralt men greit hotell

Posted Oct 13, 2014 on Hotels.com
Hotellet ligger relativt usentralt og det er langt å gå til tog, taxi inn til byen kommer på et sted mellom 35 og 50 EUR avhengig av hvor mye trafikk det er. Hotellet har en svær golfbane som sikkert er knall og rommene er fine nok. Men som et hotell for em byferie i Roma er det ikke helt ideelt - selv om hotellet har egne busser som kjører til faste tider til og fra sentrum. Siste bussen her går tilbake litt for tidlig til at man kan spise full middag i italiensk stil og til italiensk tid.
Comment from Hotel Management
Jan 17, 2015 by Luana, Hotel Management
Dear Rizzo, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. I wish to thank you for your kind words of appreciation that will help us to improve ourselves, as we understand that with effort and difficulty we succeed to satisfy the needs and the expectations of our honoured guests. Regarding your kind comment about the location I regret that we failed to meet your expectations during your last stay. Our honoured guests choose our hotel as for business as for our famous golf course, but also for who want to visit the Eternal City, that is easily reachable by our shuttle buses, and then desire to relax in our green spaces, terraces, etc. far away from the chaos of the city. We very much look forward to welcome you back again to our premises so that we may be given another chance to make you change your opinion. Yours sincerely, Sara Perone Acting Executive Office Coordinator Sheraton Golf Parco de' Medici Hotel & Resort Rome 2829/14/SP
3 out of 5
Recommended
by Alifrom Canada

Expected much more from a 4-star hotel

Posted Oct 12, 2014 on Hotels.com
Except for the breakfast, which was great, overall, it was not a pleasant experience, at least not what I expected from a 4-star hotel on the suburb of a unique city like Rome. No complimentary coffee/tea in the room. The internet quality was very poor and quite unstable. Although the room was supposed to be "non smoking", the smoke smell was spread in the room. No drawer for cloth (except for two small drawers of the bed side tables). No restaurant or ... within walking distance ,....
Comment from Hotel Management
Jan 17, 2015 by Luana, Hotel Management
Dear Ali, Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service. Regarding your kind comments, I regret that we are not be able to satisfy your expectations during your last stay. With reference to your kind comment about internet connection, I’m pleased to inform you that we are dealing with the provider to amplify the bands at our disposal; as a matter of fact in high season in the pick periods we experienced some slowdown also because frequently we have about 1500 connections at same time. Regarding your kind comment about the smoke smell in the room please be informed that your important words were sent to our Director of Operations to make sure that the incident you have kindly depicted remains an isolated case. Also we would like to inform you that in a five minute’s walk you can reach “The Village” which offers restaurants, pizzerias, cinemas, penny arcades, a book shop, souvenirs, etc. A little bit further away you can find four very big shopping malls and if one wants we are close to the archaeological sites of Ostia Antica and the sites found in the centre of Rome. We very much look forward to welcome you back again to our premises so that we may be given another chance to make you change your opinion. Yours sincerely, Sara Perone Acting Executive Office Coordinator Sheraton Golf Parco de' Medici Hotel & Resort Rome 2828/14/SP
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 9, 2014 on Hotels.com
1 out of 5
Recommended
for Couples
by Davidfrom Toronto

Terrible Hotel

Posted Oct 6, 2014 on Hotels.com
This hotel should be rated 2 star at best. Very disappointed in your rating
4 out of 5
Recommended
for Everyone
by A verified travelerfrom firenze

ottimo per lavoro in fiera e non

Posted Oct 6, 2014
ho soggiornato per un lavoro in fiera e dintorni , e' stato comodo,ottimo ,personale gentilissimo e parcheggio sorvegliato. tornero' sicuramente.
Comment from Hotel Management
Oct 11, 2014 by PublicRelations, Hotel Management
Gentile Antonio, La ringraziamo molto per la sua recensione e siamo contenti che abbia apprezzato la bellezza della nostra struttura ed i servizi da noi offerti. In riferimento al suo cortese commento gradiremmo ringraziarla delle sue gentili parole di apprezzamento, siamo sempre felici quando i nostri sforzi vengono riconosciuti dai nostri onorati ospiti. Continueremo a migliorare e con questo suo incoraggiamento sarà più facile. La ringraziamo di nuovo e speriamo di riaverla presto come nostro gradito ospite per poterla sorprendere nuovamente. Cordiali saluti, Sara Perone Acting Executive Office Coordinator Sheraton Golf Parco de' Medici Hotel & Resort Rome 2444/14/SP