Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alva, FL

Nice hotel, great location

Posted Jul 26, 2015
Pros: Staff was great, location was good
Cons: Fix up the rooms a little
Location: Lot's of sites to see, close to dining options. A hop in, hop off bus is very close by. Take a night ride to see the city lit up at night.
Hotel staff was wonderful. The overall hotel is very nice. The room was a nice amount of space. However the room could use a bit of renovation. The bathroom tub had mold and the shower leaked so is causing damage to the wood work. The tile floor was in bad shape. The beds were very soft. The location was good, a lot of good dining options and easy to get around to the sites.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel in a very nice area, staff excellent.

Posted Jul 2, 2015
Pros: see above
Cons: see above
Location: Great, shops resturants
We had a wonderful experience staying at the Sofitel Rome Villa Borghese. The pillows and towels were so soft & divine, making bath time a pleasure We were spoilt with slippers and bath robes and all the extras that one would require. We found the staff so friendly and they went out of their way to make our stay a truly memorable one. English was spoken by many of them and they were ready to accommodate any requirement that we needed. The only not so great thing was that in the twin bed room the mattresses tended to sloop to one side. I assume that this was the side of getting in and out of the bed and could be that they were not turned around regularly. The taxis serviced the hotel when required. The view from the terrace was simply magnificent all and all would highly recommend this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Stourbridge UK

Clean comfortable but no free wifi as stated

Posted Jul 2, 2015
Pros: Clean and comfortable. Good food.
Cons: Wifi free as stated in rooms and English TV with more than just news
Location: Lots to see around beautiful Rome
Lovely hotel, clean and comfortable. We expected free wifi in room and public areas as this was advertised but we were told this cost 30 euros so this was disappointing. Breakfast was excellent and worth the extra money. No English TV except for the news and weather without extra payment. Didn't like the trudge up hill all the time back to hotel. Good views from our hotel window.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Excellent hotel with an above average service leve

Posted Jul 1, 2015
Wonderful hotel. Great service. Well located but a little bit apart from tourist spots. Excellent restaurant although overpriced. Nice and well equipped room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk, UK

Lovely hotel in great location

Posted Jun 29, 2015
Pros: Location, staff, rooms, rooftop terrace
Cons: There was only one very minor thing and that was the slow service on the rooftop terrace.
Location: Lovely quiet location in a more exclusive part of the city. Spanish Steps can be reached within minutes of the hotel on foot.
This was my second stay at this hotel and it was great to be back. The hotel is in a lovely quiet location yet so close to the Spanish steps and walking distance to many shops and restaurants. The staff are very welcoming and helpful and the rooms are comfortable - the bed was huge we stayed in a Superior Double. The roof top terrace really does have the wow factor! Would recommend this hotel and would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great week in Rome

Posted Jun 15, 2015
Spent a week in Rome at the Sofitel. Excellent hotel with good service and a rooftop bar with a fabulous view. Great restaurants nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel very close to the Spanish Steps.

Posted May 19, 2015
A nice hotel and vert conveniently located. The double rooms are small but with high ceilings they are comfortable. Some may find the early morning street cleaning and rubbish collection annoying. There is a wonderful roof terrace with views over the city. Free wifi is advertised but in reality a very short session is offered. I found it syrpriding that the hotel had no facilites for good take-away coffee. Thid is a must for guests who do not have time for a lengthy sit down breakfast or room service breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

perfectly located hotel

Posted May 12, 2015
Pros: Quiet - and the location
Location: You can ( if you want ) walk everywhere ( including Vatican at a push) from this location - we did.
If we go back to Rome we will not bother looking for any other hotel . Easy stroll in to all of central Rome and back twice each day (and we are almost 69 and 70 yrs old ). Very pleasant and helpful staff. Great rooms - feels like (and is) a 5* hotel. Is costly of course. We had to move to a 4* nearby due to flight cancellation but no room available to extend stay at Sofitel - but gave up a paid night at that 4* as soon as vacancy became available back at Sofitel - it was worth it.
4 out of 5
Recommended
for Couples
by A verified traveler

Good hotel, but I expected more.

Posted May 8, 2015
Pros: Hotel staff is very attentive.
Cons: Breakfast buffet should be transfered to rooftop. Guests would benefit from some sun light in the morning!
Location: Location is the best possible. Villa Borghese is nearby and there are a lot of good places to visit, eat and drink around.
The hotel is set in a beautifull building, in a very nice are of Rome. There are good places to visit nearby, including Villa Borghese, an also for drinking and eating. The rooms are quite small as well as the bathroom. The hotel has a rooftop restaurant with a great view, but no swimming pool. Hotel staff is very attentive. Overall experience is fine, but I expected more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2015
Fantastic hotel . Staff very friendly and eager to help