Ratings based on 205 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby ethan
ExcellentPosted Oct 16, 2013
Hotel better than expected shuttle bus reliable but should be booked in advance taxis bring you tourist route breakfast was cold to lukewarm but everything else about our stay was excellent
for Everyoneby A verified traveler from Leamington Spa, England
Good Hotel Away From CentrePosted Oct 16, 2013
Pros: Staff, cleanliness, location, free shuttle.
Cons: The bar!
Location: Spend a couple of hours rooting out local cafes, restaurants and shops.
Great hotel, a short car journey from centre; which isn't an issue if you take advantage of the free shuttle service. The service runs every half an hour, though it must be pre-booked. Close to facilities such as supermarket, restaurant and cafes. Staff were very friendly and accommodating and sorted any request we had promptly, efficiently and courteously. The hotel is very clean and tidy, the only downside being the bar, which is actually a table in the lounge with some bottles of drink on it. With this being the case there was not a lot of life evident in the bar area upon returning, so don't expect too much! Breakfast is good with plenty of choice, both hot and cold and served by friendly staff. The rooms are quite small but well appointed, clean and fresh. Ours had a balcony, which was a nice touch. If you are out all day, as we were, the room was most adequate. Location is fine - which seems to be the major downside to other reviewers. We used the courtesy shuttle service each day, which drops you of in the centre and close to a Metro station. If you fancy some local hospitality visit - L'ortica / Tale Quale (basically right out of the hotel keep walking for a short while, on the left hand side). Very unusual decor and staff could appear 'strange' but they are very friendly and it's cheaper than the centre! Shuttle available on day of check-out and you can have your cases sent in the shuttle to the drop point. Overall very enjoyable stay.
for Everyoneby Victoria from London
Impossible to reach via public transportPosted Sep 18, 2013
Pros: The morning staff were helpful, and the breakfast was good.
Cons: Transport! Either get more shuttles, or notify people who have booked that they need to book the shuttle ahead of schedule.
Location: It's at the top of a hill. Don't, whatever you do, attempt to walk from the tram stop.
I booked this hotel under the impression that it was reasonably close to a metro stop, tram stop, bus stop or some form of public transport. Unfortunately, that is not the case, whatever the map & hotel website say, and the only ways to reach it are by: 1) car, 2) hotel shuttle, or 3) an hour-long walk uphill, dragging your luggage with you. Guess which one I ended up doing. Once I (eventually) arrived, exhausted and rather put out, the receptionist just shrugged and said I could have booked the hotel shuttle... which would have been useful information to have beforehand! It would also have been useful to be able to book the shuttle via email, rather than requiring me to phone in advance, as she explained (as I was travelling through Italy and often didn't have phone access). Never mind! I could book the shuttle to take me into the centre the following day. except that it only sat 7 people, and was only available for 8.45am or 11.30am... not ideal times! The hotel restaurant - as I was too exhausted to attempt to find a nearby restaurant - was not very nice. There was a choice of 4 dishes, and the pasta dish I eventually settled on was uninspiring. Mineral water was extortionately priced. The breakfast was good, though, and the room itself was fine. Staff - the evening staff didn't seem to care very much, leaving me to try to locate the lift and my room on my own, but the morning staff were good, arranging my on-going connection.
for Everyoneby A verified traveler
Far from the City, far from everythingPosted Aug 2, 2013
Pros: not to much
Cons: update the rooms etc
Location: nothing near the location
not bad, old needs update, they have a shuttle to town
for Everyoneby Mike from Cyprus
Lovely Hotel in quiet residential area.Posted Jul 21, 2013
Pros: Friendliness of the staff, and excellent shuttle service to and from city centre.
Cons: We found the bed to be a little hard.
Location: The hotel was situated in a quiet residential area just outside Rome city centre. There were a few restaurants and shops nearby.
We stayed for three nights in July and were delighted with this city hotel. The staff were very helpful and all spoke good English. The rooms were spacious and quiet.
for Everyoneby Tricia from California
Far from city center even with shuttlePosted Jul 20, 2013
The hotel is away from all the hustle which if you want quiet is nice but even with their shuttle service it is still another 30-40 min walk to Trevi fountain and the main bus line streets after your drop off. We found it easier to catch a cab then have to try to schedule a seat in their shuttle van that fits 6 people. They recommend you make reservations for the shuttle both ways so you be sure to have a seat. Most cabs from colosseum, city center etc. ran €10 except if it is late at night the cabs will charge a fee. There were nights and mornings when we had NO hot water and that was a miserable time taking showers. Wi-fi is a joke so don't expect a good connection or a fast one if you are there for work. Not within walking distance of restaurants except one by the hotel but city center has a much better selection so eat before you go back up the hill. Some cabs don't know what Duke hotel is so as long as you keep the address on you it will be fine in any cab. Bed is HARD as a ROCK but rooms do have nice blackout shades if you can sleep in those beds. Some of the hotel staff is a bit brash and seem to busy to look you in the eye but others are helpful. Other people who stayed in city center before a cruise told us the Duke was much nicer than what they had down in the city so this might be a good hotel for the area and it does have nice size rooms but don't expect to be close to anything in Rome.
for Personal Eventby A verified traveler
Ok, not greatPosted Jul 4, 2013 on Hotels.com
Staff as great, room was big, bed was hard, tub was nice but dirty, view was bleh, location was too far.
for Everyoneby AAD from Lancashire, UK
It is very good hotel and well deserve the 4 starsPosted Jun 19, 2013
The hotel is situated in a residential quite area and has a very useful shuttle service to the city center which took about 15 minutes. The rooms are very clean and kept very well. The staff are pleasant and very helpful. The WiFi is free but given on a daily basis which is a bit annoying as every day you need to renew the pass word. The breakfast is basic but satisfactory. We stayed five nights at this hotel which we found overall very good and certainly we highly recommend it.
for Everyoneby Deanna from Nashville TN
I would stay there again.Posted Jun 16, 2013
Pros: Awesome continental breakfast.. Shuttle service to the Palazza and Borghese. Staff was very helpful. Rooms were clean.
Cons: I think the breakfast should have started earlier.
Location: It's close to the city center. The Borghese park, palazzo popalo. Once there you can take the subway to wherever you want to go.
I enjoyed my stay at the duke. Rooms are clean, has a shuttle to the palazzo popolo. Staff was nice. Had a wonderful breakfast. If I get a chance to go back to Rome I would definitely stay there again.
Recommendedby A verified traveler from Germany
GoodPosted May 30, 2013 on Hotels.com
The hotel was good. However, the resturant was very pricy and the food (dinner) was not good.