Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Lisa from Surrey, England

Fantastic hotel - would definitely recommend!

Posted Apr 4, 2014
Lovely hotel - perfect for our 4 day stay in Rome. Great location - 10 minutes from Spanish Steps/Trevi Fountain and 20 minutes from the Coliseum. Hotel itself is lovely - fantastic decor, wonderful staff and lovely food and drink. We would definitely stay there again when visiting Rome.
2 out of 5
by Jennifer from Houston, TX

Good location, close to everything

Posted Feb 10, 2014
Pros: Location and the art.
Cons: Greeter at the door. Continental breakfast (not a big selection and very expensive). Room temperature and respecting the Do Not Disturb sign.
Location: Great location. Centrally located in between the Vatican City and the Colosseum. Surrounded by lots of shops and wonderful restaurants.
We were here on our honeymoon and were not very impressed with the initial greeting by hotel staff. The hotel and individual rooms are nicely decorated with art by local artists. All very nice. However, the first night we called the front desk about our room being very hot. They don't have A/C, only Heat. We were told they would adjust our room temperature and to open a window (which we did). The room remained extremely warm all night and made it unbearable to sleep in. The next morning we walked to the front desk to inform them that the room was still extremely hot. We were told they would deliver a fan. Also, when leaving for the day we left the "Do Not Disturb" sign on the door and upon returning, the sign was removed and our room was clean. And no fan had been delivered. The room was once again hot. We spoke with the on-duty manager and he offered to move us to a different room on other side of building and offered us a 10% discount for the inconvenience. We disagreed and felt we should be reimbursed for the uncomfortable night. After much negotiation, the hotel finally approved the reimbursement. The remaining 2 nights were comfortable, it was unfortunate that we had to spend time negotiating with the hotel staff. Also, in our opinion, if you're a 5 star hotel, there should always be someone at the entrance to open the door.
3 out of 5
Recommended
by A verified traveler

Nice hotel but room gets to warm at night

Posted Dec 12, 2013 on Hotels.com
The room gets so warm at night and you cannot open the window due to street noice outside and the AC is turned off during the winter season!
5 out of 5
Recommended
for Everyone
by A verified traveler

Central, immaculate hotel

Posted Dec 9, 2013
Reception exceptionally helpful
5 out of 5
Recommended
by Todd N from New York

Amazing Hotel

Posted Dec 5, 2013 on Hotels.com
The staff goes above and beyond! The hotel itself is Beautiful. Modern. Very comfortable bed. The location is good enough that everything is within reach by walking. Just an all around wonderful hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2013
5 out of 5
Recommended
by Marion from Geelong australia

A great hotel in the perfect location

Posted Dec 2, 2013 on Hotels.com
This is a great place to stay. The area is surrounded by wonderful historical buildings. The views from the roof terrace are magical. Maybe the staff could be more aware of tourist information, otherwise perfect
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2013
5 out of 5
Recommended
for Everyone
by Eduardo from Panama, Panana

Excellent hotel location and modern decoration!

Posted Nov 12, 2013
Pros: Staff and restaurant!
Location: Walk to Via del Corso, and Spanish steps, Piazza Navona, Fontana de Trevi, Pantheon, and all the boutiques of Via Condotti and its neighbouring st.
The location is unbeatable, within walking distance of Via del Corso, Spanish steps, Piazza Navona, Piazza del Popolo. Incredible modern decoration and style, almost impossible to think of for its location.
5 out of 5
Recommended
for Everyone
by Island Hunter from Planet Earth

Great Hotel in Rome

Posted Nov 7, 2013
Pros: This hotel has good sized rooms and comfortable beds! Great location for walking everywhere.. Staff was great as always
Cons: 2 irritations.. for a 5 star hotel.. they charge for the coffee in the rooms and only 1 small bottle of water at night?? come on folks! really?