Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by SAMUEL from Los Angeles

Fantastic hotel, fantastic staff

Posted Mar 7, 2015 on Hotels
We stayed four days in Rome and loved every minute of it -- all thanks to our amazing room at the St. Regis. Located near the Repubblica metro stop, the hotel exudes luxury both on the inside and out. After checking in, we were escorted to our room, which was beautifully decorated, well laid out and immaculate. The walk-in closet was situated in the back (the room was generous in space), with a cute little vanity for getting ready in the morning. Our room faced into the courtyard, ensuring that street noise wouldn't be a problem. The St. Regis left us complimentary waters and a huge bowl of fresh fruit. Overall, the room made for an extremely comfortable stay. We also really appreciated the concierge staff. They gave us restaurant recommendations, helped us make reservations, informed us of the best times to visit the must-see sites of Rome, etc. Anything we needed, they were able to help us with. Superb service, fantastic staff. The butler/housekeeping staff also deserve a nod. We asked for a few bottles of water and we got that in addition to a complimentary bottle of wine! Such a thoughtful gesture that was very much appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful hotel in the heart of the city.

Posted Mar 3, 2015
Pros: Staff were excellent and always ready to help. Large, luxurious rooms. Great Location
Cons: The hotel restaurant was very good but unfortunately was essentially empty every night. Room was quite hot even with air conditioning on its lowest.
Location: Spanish Steps, Trevi Fountain, The Colosseum, bus tours, restaurants and of course many, many churches. The Vatican is a short taxi ride away.
Staff were very attentive and polite. Pretty much exactly what you would expect from a 5 star hotel. Hotel was quite quiet so we were given a room upgrade. Room was a very good size and spec for the price. The location was perfect for all central attractions and night life. You can walk to most places but if you do have to get a cab it usually came to under 10 EUR.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem, Oregon

Great hotel for 10 year Anniversary trip.

Posted Feb 26, 2015
Pros: Nice size room, clean, and very friendly and helpful staff.
Cons: Airport transfers
Location: Termini station nearby, metro subway a block away, shopping and eating all around.
Planned a trip to Europe for the first time. Staying at the St. Regis was a great choice, definitely would choice them again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Feb 25, 2015
No complaints from start to finish absolutely perfect. Would definitely go back and stay at this hotel, rated 10/10.
5 out of 5
Recommended
for Everyone
by A verified traveler from KW

Best hotel in Rome

Posted Feb 24, 2015
I really enjoyed my saty at the hotel it was just perfect!
5 out of 5
Recommended
for Couples
by flávio from Brasil

5 estrelas clássico

Posted Feb 18, 2015 on Hotels
Hotel excelente, maravilhoso, 5 estrelas clássico. O único senao é que comparando com outras regiões da cidade, as imediações são fracas para compras, e principalmente restaurantes de qualidade. Mas nada que atrapalhe a experiência.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel maravilloso con una fantastica ubicacion.

Posted Feb 16, 2015
Pros: EL servicio y la amabilidad de cada uno de los empleados.
Cons: el precio del desayuno me parece excesivo
La estancia fue realmente fantastica y sin duda volveria de nuevo a Roma y a este mismo hotel. El restaurante Vivendo merece una visita sin duda.
5 out of 5
Recommended
for Business Travelers
by Christophe

This traveler left a rating score only Posted Feb 16, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Beautiful hotel with amazing service

Posted Feb 16, 2015
Pros: Amazing Service!
Cons: Price can be more competitive
Location: Walking distance from sights
This hotel is a bit pricey, but that can be said about a lot of hotels in Rome. The service was outstanding. The front desk made a quick change in our room during check in. They also walked us directly to our room. They were very accommodating! We were given complimentary items throughout our stay!
5 out of 5
Recommended
for Couples
by Hidemi from 東京

優雅なローマの休日

Posted Feb 13, 2015 on Hotels
インペリアルルームを予約しましたが、セミスイートにグレードアップしてくださいました。バトラーのきめ細かいサービスが印象的で、美しく清潔で広々とした室内は快適でした。アクセスも良く4泊の滞在があっという間に過ぎてしまいました。次回から定宿にしようと思っています。