Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom liverpool

Stunning modern hotel close to the Vatican

Posted Nov 25, 2014
Just returned from a four night stay in this hotel yesterday and already booked to return to rome in February with plans to stay at hotel twentyone again. The rooms are very clean and comfortable and every single staff member from the maids to the receptionists and restaurant staff where fantastic, friendly and had excellent English. I look forward to staying here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Hotel Twenty One

Posted Nov 19, 2014
Pros: The friendliness of the staff..
Cons: Nothing comes to mind.
Location: The location is perfect 15/20 minutes walk to the Vatican, The Square, Spanish Steps and a little more to Trevi Fountain and the shops.
We checked into the Hotel Twenty One on Friday night just before midnight and was greeted by the receptionist who was very friendly gave us the swipe cards to our room informed us about the time for breakfast and exactly where the breakfast room is situated he also informed us of the recent rise of the city tax per person in case were not aware - I was aware we had to pay the tax but not that it had been increased. Saturday morning went to breakfast greeted with a smile and good morning and asked if we would wait a minute while they cleared the table and also what drink would we like ie. Americano,cappucino etc I was impressed that for the duration of our stay they knew what we liked automatically although I did change half way through our stay. The waiter and waitresses were lovely and very helpful nothing seemed too much trouble. The staff within the hotel were very friendly polite and helpful and everytime we passed a member of staff they were always very cordial. On the Thursday we had done all the major tours and sightseeing and was asking about the trams and trains and the receptionist automatically without hesitation got a map and showed us other places of interest that we could visit. Our room was very clean and comfortable and on the second night I felt a bit chilly and it was no problem to up the heating. On our last day we even had a hug with a handshake. Overall we had a very pleasant stay and will definitely return when next in Rome.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tenerife

Hotel de ciudad, confortable.

Posted Nov 14, 2014
Pros: Su confortabilidad y su tranquilidad
Cons: La capacidad del Wi Fi y los armarios.
Location: Situado en una vía comercial con numerosas tiendas de todo tipo. Cerca hay bares y restaurantes diversos. La estación del metre Lepanto está cerca.
Hotel situado cerca del Vaticano, muy tranquilo y confortable. No se oyen ruidos en ningún momento. Habitaciones pequeñas, bien equipadas, lo mismo que el baño. Armarios muy pequeños, con un solo estante, por lo que hay que tener la ropa interior, etc. en la maleta. Limpieza excelente. El Wi Fi con poca capacidad en las habitaciones. El personal muy amable y atento. El buffet de desayuno está bien.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth,Western Australia

Well located for sightseeing.

Posted Nov 13, 2014
Pros: Location is very good for accessibility to the sights of Rome.
Cons: Lighting in the room is inadequate and air conditioning did not seem to be effective.
Location: The Vatican is a short walk as are the Spanish steps,Trevi Fountain and prominent clothing stores for shopping.
The hotel is well located for sightseeing by foot and has many opportunities for shopping.A number of restaurants are located nearby. The rooms are dark by virtue of the decor and minimalist lighting but are comfortable .The breakfast was very good and staff very efficient and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

hôtel moderne

Posted Nov 13, 2014
Location: un hôtel bien situé, proche de beaucoup de commerces et non loin du Vatican
hôtel accueillant où le personnel est agréable et attentionné.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santo Domingo, Rep.Dom.

muy bien ubicado

Posted Nov 12, 2014
Pros: su ubicación y muy có modo
Location: Muy buena y muy activa
fue muy buena, nuestra estadía estuvo bien y pudimos movernos con mucha facilidad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modernes Hotel in guter Lage

Posted Nov 10, 2014
Pros: Sehr modern eingerichtet
Cons: Ein richtiger Kaffee zum Frühstück!Kassenbelege im Restaurant !
Location: Lage optimal zu allen Sehenswürdigkeiten!
Alles gut bis auf ein paar Kleinigkeiten Team in der Lobby hilfsbereit aber leider nur Englisch .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Helsingborg

Fint, fräscht hotell med trevlig personal!

Posted Nov 4, 2014
Bra läge i trevligt område. Bra service och bra utbud på frukostbuffen!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel très bien placé

Posted Nov 1, 2014
Hotel très bien placé entre la place du peuple et le Vatican. Très confortable mais un peu bouillant : on entant les bruits du couloir.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wien

super Hotel. Zentrale Lage

Posted Oct 27, 2014
Pros: Sehr sauber. Super Frühstück.
Cons: Fernsehprogramme nur Italienisch. Das einziege negatieve.
Location: sehr zentrall.
Hotel Personal ist sehr freundlich Würden wieder das Hotel nehmen.