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Reviews of Pullman Rosario City Center Hotel

4 out of 5
Pullman Rosario City Center Hotel
Av Batlle Y Ordoñez Y Bv Oroño, City Center, Rosario, Santa Fe

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 265 reviews" "
Rating 8 - Good. 89 out of 265 reviews" "
Rating 6 - Okay. 21 out of 265 reviews" "
Rating 4 - Poor. 12 out of 265 reviews" "
Rating 2 - Terrible. 9 out of 265 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rodolfo, Miami

Traveled with partner
Liked: Cleanliness, staff & service
The property needs maintenance. Limited transportation.
Stayed 3 nights in Feb 2024

8/10 Good

Rodolfo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

pablo

Stayed 2 nights in Jan 2024

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and good hotel. Fitness center needs to be improved
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020
Response from Pullman Rosario on Feb 23, 2020
Estimado, Le agradecemos enormemente sus comentarios en relación a su estancia en Pullman Rosario City Center. Es siempre un placer recibir comentarios positivos. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

10/10 Excellent

Gus, san jose ca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and building. room is nice too , clean and spacious
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 10 nights in Dec 2018

4/10 Poor

Rossana

Disliked: Cleanliness, staff & service
Not everything that shines is gold
This is my second stay at this hotel. Installations are beautiful yet they do not reflect one bit the quality of the service they offer, particularly for tourist. They advertise their dinning place to be open at the 20th hour (which is 8 pm). I went there, and waited for 30 minutes until someone finally approached me and told me (with a rude tome) "we are close!" I replied, but you guys have it advertised everywhere that it is open at 8 pm. "I said we are closed." . Another instance was, after waiting for over 50 minutes for a Salmon, I inquired about the status of my order, the waitress with a rude tone said... All meals took over 1 hour to be served since the moment the order was taken and even when we were less than 2 or 5 customers (at worst), 1 meal took 1,5 hour and I decide to leave. Local area is away from the city center therefore you do not have many walk-distance options. Make sure you carry local currency because to use your Credit Card is simply a nightmare. I stayed here this time because the event was being held here, yet I would not come back to this hotel. There are some hotel reps who are ok in offering quality of service, yet, the majority are not. They are rude when they react to any complaint. They are not there to help you solve any incident, they do not even have the right attitude. I normally rate all my stays as "great." This one is a big fail, even when the hotel looks fabulous.
Stayed 3 nights in Nov 2018

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undoubtedly the best hotel in Rosario!
It was the first time i was staying at Pullman hotel in Rosario and i was really taken back by the level of service and facilities of the hotel. I would surely be staying here in future whenever i get a chance.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Bad staff at check out. Not nice location. The carpets looked dirty
Stayed 1 night in Aug 2018

10/10 Excellent

Rossana

Liked: Cleanliness, property conditions & facilities, room comfort
Great amenities, service needs improvement
Great hotel with fantastic amenities. However, a little far from the town center. The restaurant and food options are lacking nearby and you would expect in Argentina to eat some of the best food. The service at the bar was poor and the taxi service took forever. However the hotel is gorgeous and the pool area fantastic!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, even nicer than expected. Restaurants are not great but the breakfast is lovely.

10/10 Excellent

IGOR, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad breakfast and drawbacks with pillow cases
Everything is fine except the breakfast. Which should improve as there is no variety. Hot foods are always cold. The desserts are hard Or old. It seems that they keep the same sweets from the previous day and they offer them again the next day. I could not enjoy any of the breakfasts. Very upset by the free breakfast. Very bad compared to the standard of other hotels in the world. For everything else the reception staff was very attentive. The same the rooms are good and clean. Exacepto the first day you notice that the pillow cases had the smell of someone else's perfume and you can see that they were not changed in their entirety. And I had to sleep to endure that smell all night. The next day if they changed the pillow case and noticed that the smell of woman perfume of the previous guest disappeared. I hope to have a next stay much better since the hotel is good and well located. But it is unfortunate that you have a bad breakfast and ignore these cleaning details.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 28, 2016
Estimado huésped, Nos alegra que haya disfrutado su estadía junto a nosotros. Saludos cordiales,

6/10 Okay

Dan, New York, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place, inconvenient location
The first thing one notices about this place is that, despite being located quite a few miles from the center of Rosario, it proudly bears the slogan City Center in its name. That's a classic case of English being employed for purely decorative purposes, since this is essentially a hotel attached to a casino. Since I wanted a hotel in the center of the city of Rosario and was a little surprised to find I was a 20-minute drive from everywhere I needed to be, this wasn't funny. I never tried the casino, so I can't report on that. What I can say is that I asked three separate times for a plug converter, and although I was never told they didn't have one, it certainly never appeared. All plugs are in the most inflexible 3-pronged arrangement (unlike older Argentine hotels, which accommodate the 2-point converters). Make sure you call ahead for a taxi in the mornings, because mine took nearly 15 minutes to arrive to take me to the airport, but that's probably because I was so far away, in City Center.

10/10 Excellent

Traveller, non-US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a casino complex.
Great staff. Spent very little time here due to a delayed flight but the staff helped me to make arrangements.

8/10 Good

Gerhard, São Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
The hotel is perfect for people who like to gamble in the casino. Service is very friendly and quickly.

8/10 Good

Ibrahim, Buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for pleasure not business
It's a great hotel if you want to relax and be far away from the city. But on a business trip it is a bit far from the city

10/10 Excellent

JJ, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Rosario
Excellent hotel. Located in the City Center campus as a Casino and 3 restaurants. Only negative thing i can say is it's about 30 min. away from Downtown, so you must take a taxi into DT. but Taxi rates are pretty reasonable and taxis are fairly easy to get in front of Casino. If traveling from US, make sure you take a power converter, since they dont have any at hotel. Hotels offers excellent workout facilities, so definitely take advantage of that.

8/10 Good

Gabe, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best thing about Rosario
The Pullman Hotel was the best thing about our trip to Rosario. The hotel was luxurious and the staff was extremely attentive.

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Servicio Siempre
Vamos siempre y siempre es un placer volver. Servicio. Calidad. Comodidad. Excelente atención.
Stayed 3 nights in Sep 2023

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las comodidades el spa y masajes me gusto Solo que te cobran las batas aunque tomamos masajes
Stayed 1 night in Jun 2023

10/10 Excellent

Edgardo

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

ricardo

Stayed 2 nights in Nov 2022

10/10 Excellent

Silvina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Las alfombras de la habitación estaban con manchas de aceite, etc
Stayed 1 night in Aug 2022

4/10 Poor

Carlos mariano

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Deja mucho que desear
La piscina climatizada no funcionaba hace mucho tiempo y no me avisaron nada al momento de la reserva, de saberlo iba a otro hotel. Ya no es lo que era antes
Stayed 1 night in Aug 2022

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico
Muy buen estancia en general, destaco muy buen desayuno y muy biena atencion de todo el personal
Stayed 2 nights in Jul 2022

10/10 Excellent

Leandro

Stayed 1 night in Jul 2022

6/10 Okay

Luis

Stayed 1 night in Jun 2022

10/10 Excellent

Cristian

Stayed 1 night in Jun 2022

10/10 Excellent

Fernando

Stayed 1 night in Jan 2022

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Andres

Liked: Cleanliness, staff & service
Falsas expectativas.
La estructura del hotel es acorde a lo esperado para un hotel de esa calificación. El ambiente o tipo de gente en la pileta no me gusto para nada. El colchón no me gusto para mi le falta volumen. Destacó la atención del personal en general, el desayuno es bueno.
Stayed 1 night in Feb 2021

10/10 Excellent

Sergio Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Pullman Rosario on Feb 23, 2020
Estimadoa Andrea, Le agradecemos enormemente sus comentarios en relación a su estancia en Pullman Rosario City Center. Es siempre un placer recibir comentarios positivos. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

2/10 Terrible

José Raúl

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

NESTOR ISAAC

Liked: Cleanliness, staff & service, room comfort
Al darme la habitación tuve que reclamar las toallas porque no había La grifería es complicada y estaba suelta
Stayed 1 night in Nov 2019

10/10 Excellent

Arci de Souza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, buen hotel Tuve problemas por que en el baño no había toallas . Salvo eso. todo bien.
Stayed 1 night in Nov 2019

8/10 Good

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Fué muy por debajo de mis expectativas (en función del precio que aboné). La habitación tenía olor a cigarrillo, la manija de la ducha estaba rota y me tuve que bañar con agua casi hirviendo, el teléfono no tenía pila (tuve que bajar a la recepción para solicitar un reclamo), y el control remoto de la tele también se quedó sin pila. Lo mejor, la piscina y las canchas deportivas.
Stayed 1 night in Nov 2019

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso
Excelente experiencia. Vale la pena repetir
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019