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Reviews of Hotel Le Rivage

3.5 out of 5
Hotel Le Rivage
125 Boul. Labelle, Rosemere, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1003 reviews" "
Rating 8 - Good. 281 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Claudine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Just in front of the spa so very convenient.
Stayed 1 night in Apr 2024
Response from Le Rivage on Apr 25, 2024
Dear Claudine, we are glad to hear you had a great stay with us. It was a pleasure to welcome you! Best regards

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2024
Response from Le Rivage on Apr 25, 2024
Dear Hannah,thank you for taking time to leave us your review! It means a lot to us. Best regards

10/10 Excellent

Mathieu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay between Montreal and Blainville
Stayed 1 night in Apr 2024
Response from Le Rivage on Apr 23, 2024
Thank you Mathieu for taking time to leave us your review about your recent stay with us. It's really appreciated and we are glad to know you enjoyed your previous stay and our location! -Le Rivage

10/10 Excellent

MISS NONGCHANOG

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at both time of check-in and at breakfast were very friendly and helpful even though I did not speak French. Room was clean and comfortable. No issue with parking. Great value for the price.
Stayed 2 nights in Mar 2024
Response from Le Rivage on Apr 23, 2024
Thank you so much for taking time to leave us your review about your recent stay with us. It's really appreciated and we are glad to know you enjoyed your previous stay!

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , comfortable , aesthetically pleasing
Stayed 1 night in Mar 2024
Response from Le Rivage on Apr 2, 2024
Thank you so much Jamie for this wonderful review! It means a lot for us to have such beautiful feedback from your previous stay. It was a pleasure to welcome you and we hope to see you again maybe for your next stay in Rosemere!

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in close association with SPA Finlandaise, the reason for many to choose this hotel. The SPA is awesome and across the street of the hotel
Stayed 1 night in Mar 2024
Response from Le Rivage on Apr 2, 2024
Dear Andrei, I'm glad you were able to enjoy your stay in our hotel and liked our location which is just in front of the Spa Finlandais. It was a pleasure to welcome you in our hotel and we hope to see you again!

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights. Hotel was comfortable and staff let us check in early. The continental breakfast was included however nothing special. Would have been nice to have warm dishes served.
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 31, 2024
Dear Christine, thank you for taking time to leave us your review. We are glad you enjoyed your stay and that you were able to check in earlier. It was a pleasure. Best regards

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 31, 2024
Bonjour Samuel, merci d'avoir prit de votre précieux temps pour nous laisser votre avis. Au plaisir

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout parfait. Félicitations pour le billet pour une place de stationnement.
Stayed 2 nights in Mar 2024
Response from Le Rivage on Mar 31, 2024
Bonjour Patricia, merci d'avoir prit le temps de nous laisser votre notre de 5/5 et de noter le détail du stationnement. Au plaisir

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 24, 2024
Bonjour Christina, merci pour votre note concernant votre récent séjour! C'est très apprécié d'avoir un retour de votre part. Au plaisir de vous avoir accueilli!

6/10 Okay

Daniel

Stayed 1 night in Feb 2024
Response from Le Rivage on Mar 21, 2024
Merci Daniel d'avoir prit de votre précieux temps pour nous laisser votre avis! Au plaisir de vous accueillir de nouveau pour un prochain séjour à Rosemère!

8/10 Good

jasmin, chesterville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay overall, very nice and friendly staff.
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 15, 2024
Dear Jasmin, thank you very much for letting us know about your recent experience in our hotel. We are happy to know you enjoyed your stay. Best regards

8/10 Good

Ziad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 12, 2024
Thank you Ziad for taking time to leave us your review. It means a lot to us. Best regards

6/10 Okay

Carly

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Overall the experience was fine, just disappointing as we felt we experienced false advertising to a degree. The good: the staff was kind, attentive and courteous, checkin and check out were super easy and the facility was clean. But what is described and illustrated online is simply not what you get. For one, it’s not steps from the spa, it’s across a very busy interstate. Second it’s not made clear online, that once you enter the spa you cannot leave or come back even if you’re simply going to your room to grab something. We bought a full day pass with the intention of enjoying both the hotel and spa simultaneously as it was advertised possible online. Lastly, the rooms were average but nowhere near the level of comfort or luxury described online. We’re talking really decent drop ceilings and bandaid updates. Which is fine — but I wouldn’t have paid for one of the “upgraded” rooms if I knew that ultimately it was a typical room with a bath (no jets, spa products etc) in the middle of it. Additionally, for being associated with a spa - they didn’t even supply body lotion or good bath products in the bathroom.
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 12, 2024
Dear Carly, we thank you for taking of your precious time to leave us your review! It means a lot to us. First, we are really glad to hear you had a great experience with the staff. One of our main goal is to make sure you are well welcome in our hotel! Regarding the room, I am sincerely sorry if you felt like it wasn't what you were expecting compared to the pictures. All Junior rooms really all looks the same so I am sorry if you maybe felt like it wasn't what you saw online... Regarding the spa, we are no longer associated with the Spa Finlandais since a couple of months. We do sells their products at the hotel but it is not included with any hotel reservation and we don't give them for free. I also want to apologize for your experience at the spa. Their policy is that thermal experiences passes are not ''In and out'' access unfortunately... If there's anything you want to discuss about more, feel free to contact us by email: satisfaction@hotellerivage.com

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 12, 2024
Bonjour Kimberly, merci d'avoir prit de votre précieux temps pour nous laisser votre avis! Au plaisir

10/10 Excellent

Marc-André

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 12, 2024
Bonjour Marc-André, merci d'avoir prit de votre précieux temps pour nous laisser cet avis! Au plaisir

8/10 Good

Elam

Stayed 2 nights in Mar 2024
Response from Le Rivage on Mar 9, 2024
Merci Elam pour cet avis! Au plaisir

10/10 Excellent

Baker, Saint Laurent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, comfortable beds. Located right across the street from SPA Le Finlandais. The breakfast buffet is ok, but should have more options.
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 5, 2024
Thank you Baker for this beautiful review! It means a lot to us and we are happy to know you enjoyed your stay in our hotel. Best regards

10/10 Excellent

jean-francois

Liked: Cleanliness, staff & service, property conditions & facilities
Merci pour le service!
Stayed 1 night in Mar 2024
Response from Le Rivage on Mar 3, 2024
Merci Jean-Francois pour votre beau commentaire! Au plaisir de vous avoir accueilli

6/10 Okay

John, Oakville

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
At check in the receptionist provided explanation of the hotel breakfast times, etc in a low voice and so quickly as to be unintelligible. When advised she was not understood she advised my wife that perhaps she would understand better if she refrained from interrupting. My wife is fluent in French but somewhat hard of hearing. On another matter, the tub was badly cleaned and a soiled face cloth not picked up. We had stayed at this hotel the week before and had an excellent experience on that occasion. We will not be returning.
Stayed 1 night in Feb 2024
Response from Le Rivage on Feb 21, 2024
Dear John, I am sincerely sorry if you had a bad experience during your last stay. I suggest you to contact us directly by email: satisfaction@hotellerivage.com . I will make sure to do a follow with the concerned employees. Thank you

10/10 Excellent

Hershel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Le Rivage on Jan 22, 2024
Thank you Hershel for taking time to leave us your note on 5. It is really appreciated and we are happy to see you enjoyed your stay in our hotel! Best regards

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely polite and helpful, clean and very quiet.
Stayed 1 night in Dec 2023
Response from Le Rivage on Jan 8, 2024
Thank you so much Patricia for taking of your precious time to leave us your review regarding your previous stay in our hotel. It means a lot to us! Looking forward to welcome you again maybe for your next stay in Rosemere.

8/10 Good

André

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Le Rivage on Jan 7, 2024
Bonjour André, merci d'avoir prit de votre précieux temps pour nous laisser votre avis. Il semble que votre séjour se soit bien déroulé parmi nous. Nous sommes bien heureux! Au plaisir

10/10 Excellent

vicky

Stayed 1 night in Dec 2023
Response from Le Rivage on Jan 16, 2024
Bonjour Vicky, merci d'avoir prit de votre précieux temps pour nous laisser votre avis! C'est bien important pour nous. Au plaisir de vous avoir accueilli!

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from Le Rivage on Dec 27, 2023
Bonjour Michel, merci d'avoir prit de votre précieux temps pour nous laisser une note 5/5. Cela compte beaucoup pour nous. Au plaisir!

8/10 Good

Niels

Stayed 1 night in Dec 2023
Response from Le Rivage on Jan 14, 2024
Thank you Niels for taking of your precious time to leave us your review. It's really important for us! Was a pleasure.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Le Rivage on Dec 27, 2023
Bonjour Christian, merci d'avoir prit de votre temps pour nous laisser cette belle note. Cela compte beaucoup pour nous. Au plaisir de vous avoir accueilli!

4/10 Poor

Ishita

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Le Rivage on Dec 24, 2023
Bonjour Ishita, merci d'avoir prit de votre temps pour nous laisser votre avis. Cela est très important pour nous. Au plaisir

8/10 Good

suzie

Stayed 1 night in Dec 2023
Response from Le Rivage on Dec 24, 2023
Bonjour Suzie, merci d'avoir prit de votre précieux temps pour nous laisser votre avis. Au plaisir

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Le Rivage on Dec 19, 2023
Bonjour Gina, merci pour votre avis. Ce fut un plaisir de vous avoir accueilli! Au plaisir

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Le Rivage on Dec 17, 2023
Bonjour Michael, merci pour votre avis concernant votre récent séjour. Nous sommes heureux que votre séjour se soit déroulé à la hauteur. Au plaisir

10/10 Excellent

Nilesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, Professional staff with excellent customer service. Would definitely stay here next time.
Stayed 1 night in Dec 2023
Response from Hôtel le Rivage on Dec 13, 2023
Hello, Thank you for your kind words. We are happy that your stay met your expectations.

8/10 Good

Mylène

Stayed 1 night in Dec 2023
Response from Le Rivage on Dec 13, 2023
Bonjour Mylène, merci d'avoir prit le temps de nous laisser votre avis! Au plaisir

10/10 Excellent

remi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Le Rivage on Dec 10, 2023
Bonjour Remi, merci infiniment pour ce bel avis! Au plaisir

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Le Rivage on Dec 10, 2023
Bonjour Massoud, merci pour votre avis! Au plaisir

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé, en excellent état, mais petite chambre
La chambre était en très bon état mais petite, avec la moitié de l’espace pour la douche, le bain et la toilette. Le déjeuner continental inclus était moyen. Le service était excellent.
Stayed 1 night in Nov 2023
Response from Le Rivage on Dec 3, 2023
Bonjour Eric, merci d'avoir prit le temps de nous laisser votre avis! Au plaisir

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre et bon accueil. Bon déjeuner! Borne électrique de qualité!
Stayed 1 night in Nov 2023
Response from Le Rivage on Dec 3, 2023
Bonjour Francois, merci pour ce bel avis! Au plaisir

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was older but pretty clean. Staff was super friendly on check in.
Stayed 1 night in Nov 2023
Response from Hotel le Rivage on Nov 29, 2023
Thank you Norman! We are glad to hear that the check-in process was smooth.

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As
Stayed 1 night in Nov 2023
Response from Le Rivage on Dec 3, 2023
Thank you Simone for taking time to leave us your review!

10/10 Excellent

Mahfoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Le Rivage on Dec 17, 2023
Bonjour Mahfoud, merci pour votre récent avis concernant votre séjour à notre hôtel. Au plaisir de vous avoir accueilli.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Le Rivage on Dec 13, 2023
Merci Diane pour cet avis. Au plaisir de vous avoir accueilli!

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from Le Rivage on Nov 22, 2023
Dear Tania, thank you for taking time to leave us this review! We are happy you enjoyed your stay. Best regards

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Nov 2023
Response from Le Rivage on Nov 22, 2023
Thank you Robert for your review! We are glad to know you enjoyed your stay. Best regards

8/10 Good

Frank

Stayed 1 night in Nov 2023
Response from Le Rivage on Dec 11, 2023
Thank you Frank for this review. We are happy to hear you enjoyed your stay in our hotel! Was a pleasure

10/10 Excellent

Todorka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place overall. I had a great one night stay. Comfortable bed. Best spa across the street. Nice lady at breakfast Will be good to make safer passage between the hotel and the spa or some kind of indoor connection. That will be very convenient.
Stayed 1 night in Nov 2023
Response from Le Rivage on Nov 19, 2023
Thank you Todorka for this review. It means a lot to us to know you had a great stay in our hotel! For your next stay, I want to inform you we have a free shuttle to bring you to the spa (or from the spa to the hotel). Feel free to use it next time :-) Best regards

6/10 Okay

Thalia

Disliked: Staff & service
La chambre et l’hôtel étaient belles, sauf que le bain était sale à notre arrivée. Les employées à la réception avaient une attitude désagréable et n’étaient pas serviables, mais les employés sur les étages étaient très accueillants et gentils. De plus, il est difficile de savoir si le spa est oui ou non affilé avec l’hôtel, très difficile de faire une réservation. En bref, l’expérience était correct mais sans plus
Stayed 1 night in Nov 2023
Response from Le Rivage on Nov 19, 2023
Bonjour Thalia, nous vous remercions pour cet avis. Je vous invite à nous contacter directement afin de nous expliquer votre expérience lors de votre dernier séjour. J'aimerais bien faire un suivi avec les personnes concernées pour ne pas que cela se reproduise. Nous misons vraiment sur la relation entre employés et clientèle et faisons notre mieux afin que votre séjour se passe à la hauteur de vos attentes. Sincèrement désolé pour cela. Au plaisir,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Le Rivage on Nov 15, 2023
Merci Caroline d'avoir prit le temps de nous laisser votre avis. Cela compte beaucoup pour nous. Au plaisir

10/10 Excellent

Janick

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Le Rivage on Nov 12, 2023
Thank you Janick for your review! It means a lot to us.Best regards,

6/10 Okay

Jennifer

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Le Rivage on Nov 12, 2023
Dear Jennifer, thank you for your review. It means a lot to us to know you had a great stay in our hotel! It was a pleasure. Best regards,

10/10 Excellent

Majd, pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Le Rivage on Nov 10, 2023
Thank you Majd for your review! It means a lot to us.