Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
1.0 out of 5
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Texas


Posted Jul 21, 2010 on Hotels.com
After check in my cell phone rang and the lady on the other end asked me if I wanted company. She told me she saw me checking in and wanted to come to my room. I advised her that I did not need her company. I walked into the room and it smelled of mold and mildew the smell was so strong that I could not stay in the room. I complained to the manager and she did offer me another room but at that point I refused. I received another call from the woman asking to come keep me company and again I turned her offer down. I called the front desk and complained about the calls to my cell phone and at that time the calls stopped. The towels looked as if they were years old and the color looked as if they had been used to wash and dry calls. Some of them had holes in them. The floors were not very clean and the rooms were just dirty all around with stains on the walls and appliances. I paid for 2 rooms and only used one. The night clerk did offer me another room but after the calls to my cell phone we all decided to stay in one room together. I refused to eat breakfast because of the rooms being filthy. I complained to the manager the next morning at check out and he acted as if he had no idea what I was talking about so I told him that someone working there gave my number to someone so they could see if I wanted their company. He didn't apologize for any of the inconveniences I had with the rooms or the calls.
1 out of 5
by A verified travelerfrom Kansas City

Regency Inns & Suites

Posted Jul 19, 2010 on Hotels.com
This is a very unclean, unsafe feeling motel. I did not have high expectations going in to my stay, but this place was even below my expectations. Their lobby is not open at night, rather, they have an outdoor window to use. The condition of the hotel is poor and appears to be unclean. The room I stayed in had a very foul smell, like a mustiness, crossed with a previously smoking room smell. Pay the extra price and stay at the La Quinta in next door.