Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2014
Not to pricy it was easy to find being located right off of the interstate. Room was cozy and the bed was comfortable
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel. Excellent friendly staff...

Posted Aug 19, 2014
I stayed there with the family for one night and everyone was happy about the hotel and room conditions. The breakfast was very good too.
Comment from Hotel Management
Aug 23, 2014 by Natasha, Hotel Management
Thank you for your feedback, it was our pleasure to hold your room for you. That flood was very hard for many. We hope that everything is now going okay for you and your family. We are very happy that we were able to help you and your family. We hope to see you again in the future. Take Care. Natasha Fisher Front Desk Manager Holiday Inn Express & Suites-Roseville
Comment from Hotel Management
Aug 23, 2014 by Natasha, Hotel Management
Thank you for your kind comments, we hope to see you and your family again in the future. Natasha Fisher Front Desk Manager Holiday Inn Express-Roseville
3 out of 5
Recommended
for Everyone
by A verified traveler

good hotel, rooms were clean

Posted Jul 27, 2014
close to the highway, good location. rooms were average but clean.
Comment from Hotel Management
Aug 5, 2014 by Natasha, Hotel Management
Thank you for your kind comments and feedback, we hope to see you again in the future. Take Care Natasha Fisher Holiday Inn Express & Suites-Roseville
2 out of 5
by A verified traveler from Fort Wayne, In

Disappointed

Posted Jul 3, 2014
Pros: The lobby was fresh and comforting and the staff seemed pretty ok. I didn't really interact with them much.
Cons: The rooms were dark and not very inviting. I think maybe just the color scheme of the rooms and maybe bedspreads could be a quick fix.
Location: The location is fine as it's close to work for me and there are plenty of restaurants nearby to choose from.
I guess I put Holiday Inn in a class that is higher than most hotels, but this time it was in the class of what is typically found in Roseville. It did not have that clean feeling from the moment I left the lobby til i got into my room. I usually stay at the Hampton Inn in Roseville when I come to town but this time they were full so I opted for the more expensive Holiday Inn thinking that I would "treat myself" to a higher class for a few days. I was wrong as the quality of the hotel is NOT Holiday Inn quality and I will be booking my room at the Hampton Inn sooner so that I don't have to give up on a quality while I have to be in a hotel all week.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ky

Convenient to were I needed to be.

Posted Jul 1, 2014
Pros: Location, Friendliness, and comfortable bed.
Cons: Vent in bath room. If there was one I didn't see it.
Location: I was there to visit a sick relative and the Inn was close by.
Very comfortable bed [very important] Quite and friendly.
Comment from Hotel Management
Jul 18, 2014 by Natasha, Hotel Management
Thank you for your feedback , we are very glad that you enjoyed your stay with us. We hope to see you soon in the future. Have a great day! Natasha Fisher Front Desl Manager
2 out of 5
by A verified traveler

Hot tub/pool closed

Posted Jun 24, 2014
Area was a little shifty... Front desk attendant was almost robotic during check-in... Not very personable at all... Pool area was closed for maintenance during standard operating hours... Why can't they do this stuff between 10p-8a when the pool is designated as closed? Breakfast staff walked through the hotel with a bag of McD's while my wife and I were checking out... Front desk attendant during check-out didn't even ask how our stay was... Very disappointing for a well respected chain...
5 out of 5
Recommended
for Everyone
by sherri from nh

Nice hotel close to everything

Posted Jun 1, 2014
Pros: Beds comfortable. Staff awesome. Free breakfast great
Location: Visit family
Erin (I think) best front desk representative I've ever had at a hotel Extremely helpful and warm and welcoming
Comment from Hotel Management
Jul 18, 2014 by Natasha, Hotel Management
Thank You very much for your feeback, I have informed the front desk of your kind words. We are very glad you enjoyed yourself. We hope to see you again in the future. Have a great day. Natasha Fisher Front Desk Manager
3 out of 5
Recommended
for Families
by lee v from seneca

Posted May 28, 2014 on Hotels.com
Over all it was great ,But the frist day was a night mare they had a baseball team an they ran the place.You could not even go in the pool they was jump in and out of both and the parent were out side drinking , We even got hit by a football and not even a sorry, The spa stop work so I went to the desk to have the lady fix it and the kids start say stuff with us to us so we got out, The lady did see all that the kids was doing and that there was no Parent in the pool places . So before I stay again I make sure there no team going to be there .The next day was great the clean lady was very very nices .
4 out of 5
Recommended
for Business Travelers
by Matt

This traveler left a rating score only Posted May 28, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 26, 2014 on Hotels.com
Really enjoyed our stay. The hotel was very clean.