Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alamogordo, NM

Nice place in the middle of everything

Posted Jul 28, 2015
Great location, great staff. The room was nicer than expected, and spotless on our arrival. The ONLY thing I didn't like-- and I hope the staff reads this-- CLOSE THE OUTSIDE DOOR TO THE POOL ROOM!!! Flies were everywhere from the door being open, but other than that, loved the place! We will return, no doubt.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice relaxing place in a small town

Posted Jul 28, 2015
This hotel is clean and well located for an overnight stay in Roswell. There is a barbecue behind the pool where you can grill some homemade food, which is a nice break from restaurant food if you have been on the road awhile. The front desk staff are very friendly and the place is well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Good room for good rate

Posted Jul 26, 2015
Decent hotel and room with breakfast. Close to food and shopping
2 out of 5
by A verified traveler from New York, NY

iTotally Outdated

Posted Jul 13, 2015
Pros: The staff
Cons: Practically everything
Location: Thankfully IHOP is 50 feet away for a decent breakfast.
Everything in this place needs to be updated. When I got to the 3rd floor, the hallway just smelled weird, almost like maybe it once was a smoking level??? This hotel is in serious need of a makeover... And the "free breakfast" was a total let down, I would rate it a 1 out of 5. The staff is nice and friendly, only positive part of my stay.
4 out of 5
by A verified traveler from dallas, Texas

Safety issue

Posted Jul 11, 2015
Arrived to check I about 11pm. Lady was nice. Got our keys. The room we were given had people in it! Went back to front desk and were given so many excuses about how it has happened three other times that night and how day shift wasn't doing their job. Doesn't matter who is at fault. What matters is there's a problem that needs to be solved. Make sure you always Lock your door so if this happens people can't walk in on you! The bathroom was also dirty in the third room we were given and the mattresses need to be replaced.
5 out of 5
Recommended
for Everyone
by A verified traveler from arlington, tx

Ok hotel

Posted May 22, 2015
Pros: Staff very fridndly
Cons: Remodel
Location: Nothing / I was on business
It was nice except hotel outdated. That's all I have to say!
4 out of 5
Recommended
for Everyone
by A verified traveler from new mexico

Great hotel, dirty jacuzzi

Posted Mar 29, 2015
Pros: The sauna was great and the pool was ok, but the hot tub could need a GOOD cleaning, it was really dirty. Hopefully this was just a bad day.
Cons: The hot tub needs cleaning
Location: A lot of restaurants in walking distance. We loved that. Also, there are two gas stations and two banks, always good to know.
The hotel is great, the staff very friendly and the room was clean and comfortable. Overall, we had a really nice stay there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
It was clean and fairly nice. The night worker was real friendly
2 out of 5
Recommended
for Business Travelers
by A verified traveler

unimpressed

Posted Feb 13, 2015 on Hotels
They need to fix their gym equipment. Everything was broken. Plus, key cards didn't work properly.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Business

Posted Feb 4, 2015 on Hotels
Very convenient