Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Business Travelersby HAZMAX from SANTA FE
Stay was pleasant and everything went well.Posted Sep 28, 2013
Pros: It was new
Cons: Nothing I can think of
Location: Don't know
Staff was pleasant, facilities were new and well cared for. Meetings were very good and food was good.
Recommendedby A verified traveler
affordablePosted Sep 3, 2013 on Hotels.com
I will stay there when I visit Roswell again.
for Everyoneby A verified traveler
Roswell NM HotelPosted Aug 30, 2013
Pros: Bed and bedding; desk clerk was very helpful in giving us a charge for dead car battery
Cons: Needs to offer free breakfast...or vouchers for breakfast
Very nice and new facility; quiet; clean. Easy to confuse with HI Express.
Recommendedby Renee from Albuquerque
Very nice hotelPosted Aug 27, 2013 on Hotels.com
Hotel staff are very helpful, friendly. Breakfast was okay, good service, adequate food. The lights outside the room were very bright and the heavy drapes were not the type that closed. The next day when we checked out we noticed that some rooms had shades or blinds, but we didn't see them when we were in the room. That was the only part of the stay that was uncomfortable.
for Familiesby Horsepeople from Texas
Alien HolidayPosted Aug 13, 2013 on Hotels.com
An apparent brand new offering in Roswell, the Holiday Inn is conveniently located on North Main. For the road traveler, Murphy gas in the parking lot is very nice. Hotel has a very nice lobby, grab and go grocery and bar area with plenty of TV viewing. Touchscreen area information center is centrally located next to the elevators for your use. The rooms are sizable with comfortable bedding and motion activated thermostat for your comfort.
for Business Travelersby A verified traveler
Posted Jul 30, 2013 on Hotels.com
for Getaway With Friendsby A verified traveler
Very modern and clean hotelPosted Jul 30, 2013 on Hotels.com
Rooms were very clean, staff was courteous, pool was very nice.
for Business Travelersby Greg
Posted Jul 20, 2013 on Hotels.com
for Familiesby GS from CT
Posted Jul 17, 2013 on Hotels.com
Overall a nice clean-looking place with friendly staff. The indoor pool could have been better though.
Recommendedby Kat A from Las Cruces, NM
Clean and incredible service!Posted Jul 9, 2013 on Hotels.com
Outstanding customer service, spotless rooms, modern conveniences such as touchscreens in lobby to find local venues and video games for kids, coffee bar and frozen foods. The bar is modern and the bar manager is a walking encyclopedia of knowledge with a great personality. Flat screen TV in room, microwave, mini-fridge and comfortable beds. For the first time ever, LOVED the hotel shampoo/conditioner and they even provided mouthwash and makeup remover. The staff was very attentive and I can't say enough about how clean the rooms were. Definitely 10's across the board.