Ratings based on 341 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified traveler
Needs Help- a LOT of helpPosted Mar 16, 2015
Pros: Back door access to car
Cons: Everything. Very Very run down. Clean the smoking rooms. That was pathetic.
Location: Located next to the Harley Dealership...Off the main road
We booked a smoking room by accident. I'll blame myself. Initially I didn't think anything of it. I've stayed in smoking rooms before. They're not a big deal. If someone smokes in them they're cleaned with a deodorizer afterwards and they're OK. Not here. I don't think they've EVER been cleaned. It was so horrible we needed to as for another room. Going up to the room the stairs were rusted and they had some sort of nasty fluff in the rocks below, the walls were warped an curling. Because the smoke smell was sooooo bad we had to request another room and pay an upgrade fee. The staff was nice enough and I can't complain about them, they did their job pleasantly just the hotel was in poor condition. The new room had cracked walls, exposed bulbs, rusted pipes and an AC with a note "Do Not Set Below 71 or it will FREEZE" (seriously???). The positive to this room was it had a back door for easy access to your car and right next to the Harley dealership...unfortunately for one night travelers it was off the main road.
for Familiesby Natalie
Posted Dec 27, 2014 on Hotels.com
for Business Travelersby Rolffrom Long Beach
Great Roswell HotelPosted Dec 15, 2014 on Hotels.com
Clean, quiet and comfortable with an extremely helpful staff.
for Familiesby JOHN Wfrom Phoenix
Clean and well maintained.Posted Nov 30, 2014 on Hotels.com
This is undoubtedly the best motel on the western side of Roswell. It is well maintained and clean. The free Continental Breakfast is not listed in the ads. Breakfast is limited and the same every day.
for Business Travelersby Hollyfrom Santa Fe
Good but....Posted Nov 11, 2014 on Hotels.com
Hotel is nothing special but it met our needs, was clean and in a good location for us. Staff was friendly too and thats always nice. I'm not sure why, but they put us in a room that adjoins another and the first night was fine...but the second night they put another couple in the adjoining room & every syllable they uttered was audible. The door between rooms was paper thin I guess. The hotel was at least half empty so this was very annoying; we were too tired to care & slept with earplugs. My recommendation: if it looks empty, ASK that they seperate people from you if you want privacy at all.
for Overnight Stay Before Destinationby A verified traveler
Posted Oct 21, 2014 on Hotels.com
The hotel is not the most modern, but is nice. Mainly I needed a good nights rest before the next day and the bed was very clean and comfortable. Just what I needed!
for Couplesby Geraldofrom São Paulo
Bom negócio para quem vai a CarlsbadPosted Oct 15, 2014 on Hotels.com
Ficamos uma noite neste hotel, vindos de Albuquerque a caminho do parque nacional de Carlsbad. Os hotéis próximos ao parque são muito mais caros, e Roswell fica a pouco mais de uma hora de viagem. Aproveitamos para visitar o museu dos UFOs (uma "armadilha para turista" honesta). Café da manhã honesto incluído na diária.
for Business Travelersby A verified traveler
fairPosted Oct 13, 2014 on Hotels.com
It was fair. I have paid the same amount for a very nice hotel. I would not stay here again.
for Business Travelersby Cristina Robertsfrom Las Cruces, NM
Good servicePosted Oct 9, 2014 on Hotels.com
The person at the front desk need to smile more to guests.
for Familiesby tom
Posted Oct 9, 2014 on Hotels.com