Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
93% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.9 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Sydney

Unforgettable Lodging

Posted Feb 16, 2015
In looking through various 4-5 star hotels/lodging in Australia over various trips, I've found most places are dated and don't live up to their star ratings. The Vintage Grand Mercure is an exception. The apartment style unit was very modern, very clean, and very luxurious. I feel the photos on Trip Advisory don't really do the place justice. Either that, or we were lucky to get a more well maintained unit? Anyways, I had originally booked a 1 bedroom apartment which, looking at the photos on Trip Advisory, didn't look all that spectacular. At $450 pn I was hoping for more. However, I was booking very last minute for Valentine's weekend so figured I should expect higher than average pricing. Upon arriving, we were upgraded to a two bedroom apartment for free! The unit was amazing and could easily house 4 legitimately and at least 6 "otherwise" ;) For just the two of us, it was overkill but very much appreciated :D It definitely made the price easier to swallow and also made our valentine's weekend unforgettable! I will try to post some photos that might be more reflective of how nice the place really was.
5 out of 5
by Renee Wheelerfrom Australia - NSW - Sydney

Posted Nov 30, 2014
Pros: Great apartments for families.
Cons: Didn't stay long enough.
Location: Wonderful
Value: Affordable; Service: Professional; Cleanliness: Lovely;
5 out of 5
by Derris Devittfrom Australia - NSW - Sydney

Posted Nov 29, 2014
Pros: A very spacious, quiet unit with two large balconies and comfortable beds.
Cons: Some of the plates came out of the dishwasher still dirty.
Location: Close to everthing
Facilities: Rooms great; Value: Good for a family; Service: Helpful; Cleanliness: Spotless; A very quiet environment. Wildlife in the grounds a bonus.
5 out of 5
by soo kuanfrom Australia - NSW - Sydney

Posted Nov 28, 2014
Pros: Perfect 2BR apartment, right next to vineyards
Cons: Having to leave!
Location: Perfect, Away from it all
Facilities: Brand new; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate; Bring bath oil/bomb/salts for the amazing bathtubs
4 out of 5
by Annie I M Wongfrom Singapore

Posted Nov 25, 2014
Location: Away from it all
Facilities: Ordinary; Value: Acceptable price; Service: Professional, Courteous; Cleanliness: Pleasant;
5 out of 5
by CAROLINE CARTERfrom Australia - NSW - Regional NSW

Posted Nov 24, 2014
Pros: Nice location
Loved the golf view
5 out of 5
by Keith Rogersfrom Australia - NSW - Newcastle

Posted Nov 17, 2014
Pros: Great apartment
Cons: None
5 out of 5
by Elizabeth Vallinsfrom Australia - NSW - Regional NSW

Posted Nov 8, 2014
Location: Just right
Facilities: Outstanding; Value: Fantastic; Service: Good; Cleanliness: Spick and span;
5 out of 5
for Couples
by Dongho

This traveler left a rating score only Posted Nov 5, 2014 on Hotels.com
5 out of 5
by Ian O'Learyfrom Australia - NSW - Sydney

Posted Nov 4, 2014
Location: Tranquil
Facilities: Outstanding; Value: Affordable; Service: Friendly;