Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Nice lake view, nice inside the hotel room.

Posted Sep 23, 2014
Cons: Please clean up the dogshit on the grass, they are every where on the grass. outside hotel need pets control, so many bugs flying.
Great spa experience, very good lake view. ..........................................
2 out of 5
by A verified traveler from Orewa

Nice location but an update needed

Posted Jul 20, 2014
Was a nice location and staff were generally quite friendly. Experience was slightly ruined by the fact we didn't have hot water two nights in a row.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Nice place to relax.

Posted Jul 16, 2014
Pros: Restaurant was great, Included breakfast was great and easy. Clean, warm. pleasent
Cons: Advertised wifi in all rooms. Was VERY Poor. Unable to connect, known problem. Only poor dish on menu, banana crapes. Very average looking & taste
Location: Rotorua has all the spa and thermal attractions. Fishing and rafting
We booked at the last minute and were pleased with our find. Clean, little bit more upmarket then we were expecting for the money. A great find. Very helpful staff and the restaurant was top notch !
4 out of 5
Recommended
for Families
by A verified traveler from Auckland, NZ

Amazing location

Posted Jul 14, 2014
Pros: The location is magic, literally meters from the restaurant to the lake shore. There are two spa pools, my son was in heaven.
Cons: Our room had concertina slat window between the bathroom and the bedroom. We had to turn the telly on to give the person in the bathroom some privacy.
Location: It is right on the lake front, they have kayaks. There is a swimming pool and two spa polls. You are only 15 minutes drive from Rotorua.
We stayed one night during the school holidays. The staff were welcoming and friendly. The room suited our needs. The view is absolutely amazing. Although it's not the flashiest hotel it is an incredible location and has everything we needed. We will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from tauranga

Great place on the lake front.

Posted Jul 13, 2014
Pros: Peaceful. A great little get-away.
Location: A great place in summer on the lakes edge, but still comfortable in winter. Not too far out of Rotorua.
A very warm and comfortable place. Enjoyed the spa and the wonderful buffet breakfast.
4 out of 5
by Sofia from Auckland

Old hotel, but in fine condition

Posted Mar 31, 2014
Pros: The restaurant was lovely.
Cons: Rooms defiantly need a revamp & to modernize.
Location: Was a far distance from the city centre but that's what made the location perfect.
Was in a lovely location about 15-20 minutes out of Rotorua central. It was a lot smaller than I had expected, but thats the problem with photos. Staff seemed nice, & helpful. There was no kitchenette or plates & utensils so that made it hard to eat in the hotel room. Hotel room was neat & tidy but defiantly needs a revamp & new furniture. Over all stay was good, but wont go back there again.
5 out of 5
Recommended
by Preston from Florida USA

Great place to stay

Posted Feb 23, 2014 on Hotels.com
Very nice hotel. Near activities and restaurants. Friendly staff.
5 out of 5
Recommended
for Getaway With Friends
by Preston from Florida USA

Great place to stay

Posted Feb 23, 2014 on Hotels.com
The hotel was wonderful. It was near the places we wanted to see. Town was nearby and had very nice restaurants. Hosts were friendly and made a delicious breakfast. We highly recommend a stay there.
4 out of 5
Recommended
by Peter from Sydney

Made the right choice...for us!

Posted Feb 9, 2014 on Hotels.com
Exactly what I was looking for - out of town beautiful quiet location no hassles parking, personal kind of service, great room and view. Food was very good and the free bottle of wine was perfectly drinkable! Hotel is probably reaching a point in its life where it will start to need some maintenance to keep it up to scratch but nothing that would deter us from returning. Would be a great base for a bunch of friends touring and enjoying the many activities.
2 out of 5
by A verified traveler

Facilities

Posted Jan 21, 2014