Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Value for money

Posted Jan 26, 2015
Pros: Large room, king sized bed, helpful staff, efficient lifts. Guest Laundry Room was a bonus - no more draping washing around the bathroom!
Cons: Free wi-fi in rooms.
Location: Whakarewarewa on the door step, otherwise car is need to see other city sights
Stayed four nights after visiting Taupo for a wedding.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom au

Holiday Inn Rotorua

Posted Jan 21, 2015
Great stay, kids had s great time, pool is great and has gym 24 hours and laundry. We had a car with GPS so was easy to get around as its not the closest to town, but right near thermal info centre. Only approx. 15 mins to airport. Decent rooms and facilities. We stayed here as had booked elsewhere and was terrible so this was a dream compared to other - we don't need 5 star rooms just want a comfortable stay with some room to move. As mentioned not close in walking distance to shops, etc for food or necessities but if you have a car it's only a 5 min drive to town.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MLB, Aust

Stay in Rotorua

Posted Jan 19, 2015
Pros: The rooms were comfortable. The restaurant was great. Proximity to town was perfect. The washing facilities were a welcome relief on our road trip.
Cons: The cooling in our first room was broken and we had a room swap. We also got a discount. Thanks.
Location: Redwoods, White Island, Mouri villages, Hells Gate, Blue/Green lakes.
The hotel is in a good location. We stayed 5 days and saw/did all of the Rotorua area.
4 out of 5
by A verified traveler

Nice Hotel, Quiet Location

Posted Jan 18, 2015
Great value, Good clean room, quiet air-conditioning. We enjoyed the pool and spa pool at end of day to relax.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Western Australia

Well appointed, family friendly hotel.

Posted Jan 14, 2015
I've stayed at this hotel before having a child and it was a great relaxing stay. Now we have a young child I've experienced that this well appointed hotel is a family friendly hotel. It was the most relaxing & best experience we had whilst visiting NZ
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ruapehu

Nice rooms although very small.

Posted Jan 9, 2015
Nice view of the geothermal activity, very small room for the amount we paid, food was expensive, no way of heating food in your room, staff were very nice, overall okay stay just let down by room size & lack of what was in the room.
Comment from Hotel Management
Jan 14, 2015 by Kent, Hotel Management
Thank you for choosing to stay with Holiday Inn Rotorua. We appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

Nice tidy hotel.

Posted Jan 7, 2015
Pros: Staff were extremely friendly and rooms were comfortable.
Location: Superb location close to everything in Rotorua.
Lovely staff, friendly and helpful. Facilities were good and great pool. Rooms were tidy and clean.
Comment from Hotel Management
Jan 14, 2015 by Kent, Hotel Management
Thank you for choosing to stay with Holiday Inn Rotorua. We appreciate you mentioning our friendly and helpful staff and look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cao

Excellent facility

Posted Jan 6, 2015
Excellent facility n good staff. The air smell little bit awkward
Comment from Hotel Management
Jan 13, 2015 by Kent, Hotel Management
Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased you enjoyed our facilities and thank you for mentioning our good staff. We appreciate you sharing your experience and look forward to welcoming you back the next time you travel our way. Kind regards, Kent Breeze General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 5, 2015
Excellent pool and location close to teh forest MTB facilities too.
Comment from Hotel Management
Jan 13, 2015 by Kent, Hotel Management
Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased you enjoyed our pool area and handy location to the forest and mountain bike trails. We appreciate you sharing your experience and look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Nice hotel very comfortable!

Posted Jan 3, 2015
We got a big room with 2 Queen beds (yet only 2 people are staying in the room), a big space to put 2 suitcases. There are lots of movie choices on the tv (free). The room is clean. Very happy with our room. The only downside is the very strong sulphur smell in the hallway outside our room.
Comment from Hotel Management
Jan 5, 2015 by Kent, Hotel Management
Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know you had a comfortable stay with us and enjoyed the spaciousness of your room. We appreciate you sharing your experience and look forward to welcoming you back again soon. Kind regards, Kent Breeze General Manager