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Reviews of Pohutu Lodge Motel

3.5 out of 5
Pohutu Lodge Motel
3 Meade Street, Rotorua, Bay of Plenty

Reviews

8.2

Very Good

Rating 10 - Excellent. 77 out of 199 reviews" "
Rating 8 - Good. 90 out of 199 reviews" "
Rating 6 - Okay. 18 out of 199 reviews" "
Rating 4 - Poor. 9 out of 199 reviews" "
Rating 2 - Terrible. 5 out of 199 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Marianne, Auckland

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking squashed in. No hot water on srrival terrible tv
Stayed 2 nights in Oct 2020

6/10 Okay

HB, Whangarei

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Family of 5, Stayed 1 night unit 4, 2 bedrooms and sofa bed in lounge. Polite staff. Dated kitchenette and bathroom - constant leak from bath that manager not able to resolve. Location was fine for what we needed. Think $290/night could have got better facility and value elsewhere
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Cosy. Good size for family of 4. Staff were friendly and helpful without being intrusive.
Stayed 3 nights in Jul 2020

8/10 Good

Kate, Havelock North

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation is basic but all you need. A well equipped kitchen and plenty of room-two bwdrooms with a decent sized lounge. Well located and great value for money.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Boss, England

Disliked: Cleanliness, amenities, property conditions & facilities
You had 2 portable heaters no heat pump. Power kept teipping out when yiu ran bohj heaters you had to go down stairs to wash in the cold damp bathroom. Your room key accesses another room so your property wasn't safe. The bath leaked tge water out as the plug provided was the wrong one. Cleanliness was lacking sink was marked not seen bleaching for quite sometime and carpet needed a vacuuming.. You had to park in your allocated space even though the csr psrk was to small for larger cars.
Stayed 3 nights in Jun 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are always flaws but it’s people who make everything right. Staff was really good. Rooms were clean.
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Staff was so friendly. facilities where go for what we were there.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was worth the cost and close to everything we needed.
Stayed 3 nights in Mar 2020

4/10 Poor

Shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pohutu Lodge Rotorua
The service at the front desk was good and the staff were very friendly. The bedroom itself was okay but the bathroom and toilet was stained and dirty. Unfortunately because of that I would not stay there again.
Stayed 1 night in Mar 2020

6/10 Okay

Steen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OK value for money but not outstanding
The motel room was large and the bed fine. The upstairs room was large but the steps to get included a narrow landing. The car parking was very tight. If there had been a couple of twin cabs we would have been in trouble. The room was not air conditioned and quite hot on the February night we stayed there.Overall the motel is a bit tired but ok value for money.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay
Stayed 1 night in Feb 2020

8/10 Good

M

Traveled with group
Liked: Cleanliness, staff & service
Good sized rooms, nice and clean. Staff were very good and helpful. Bathroom needs some renovating.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
La chambre de bain est désuète, surtout la douche!
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
An older property. More of a 2 star place. Needs A/C, or at least fly screens on windows. Upstairs extremely hot & stuffy on hot nights. Got sick from having the fan on at night. Location next door to geyser is good, though smell can be intense initially (you get used to it). Parking is awkward. Communal laundry. Pleasant staff.
Stayed 2 nights in Jan 2020

8/10 Good

Naresh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.... Little bit older property but had everything needed... Enjoyed it...
Stayed 2 nights in Dec 2019

8/10 Good

Sampath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two-level motel - my grandsons had the bedroom on the ground floor and I had my bedroom up top - where the kitchen and TV was. (haha). The main bedroom has a small en-suite - nice not having to go downstairs to use the toilet at night! Very well-located at the end of Fenton St and so close to the restaurants. We enjoyed our stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Adequate for our needs considering the good price. Very near the geyser, walking distance to Maori village. Town centre is a short drive away. Some stains and a bit of paint peeling off, but otherwise clean. Kids enjoyed the free Netflix though WiFi was not too consistent.
Stayed 3 nights in Dec 2019

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
Didn't like the lack of sports channels on the TV. Bathroom was pretty dated. Single beds too small. Liked the amount of space in the unit
Stayed 3 nights in Oct 2019

4/10 Poor

Janette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice greeting, very very tired and old , could do with a big paint job , jandles found under the beds , ( not ours ) old style heating , bathroom tired and old , cracks in the walls , we stayed in unit 8 , so upstairs downstairs. Shame really if it was clean and updated it would be nice . Until it’s redone I wouldn’t recommend it.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very out dated. Very noisy and you can hear the neighbours in tge next room. Onsite parkibg is not good at all.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms good undercover parking only spoilt by noisey netbasll team up at 5 am yelling & screaming at each other till after 8pm at nite should have consideration for others using motel
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good space..well priced..good location .. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay here again
We only stayed one night, and were upgraded to a bigger unit. Compfy couches in the lounge, good beds, and a nice decor made the stay pleasent.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Glorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect was more than I expected
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Staff & service
A nice spacious suit for a family, nice and easy to find address. Clean property
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for the price. The check is is so easy. The property is old but very clean. We were very comfortable. The view of the geyser is great ;) Parking is abit hard because of the small place, but we have seen a few motels like this in NZ so that’s not a problem.
Stayed 1 night in Jul 2019

6/10 Okay

Regina

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated. A bit of maintenance needed,taps and shower controller.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious Didnt like the creaky floors, could hear others walking. Netflix was a bonus
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the layout with upstairs down stairs, really suited our family. Felt a little run down but adequate for price
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy motel . Convenient for the duration of our stay . Staff was awesome to deal with .
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredibly comfortable bed and great having the spa bath in your room.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
nice spacious room, parts are in need of repair, parking was difficult as there were nights i had to park on the street.
Stayed 3 nights in May 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pohutu Lodge Stay
We enjoyed a nice stay at the Lodge ,just the uncertainty of of the level of service regarding the bed making , we were not sure whether the beds would be made as most venues did, Overall a good stay . we think the company we booked the sites we stayed at should make it clear what the services are .
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, well priced, good location. Friendly staff
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
location was good, staff was friendly and helpful, good stay
Stayed 1 night in May 2019

4/10 Poor

Lesley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Booked 2 bedroom suite but got family room which was disappointing, I didn't like the photos of that room online and even more in person. Weird energy / vibe soon as we walked in.No stovetop or oven which is why I booked the 2 bedroom suite in the first place so could cook for my kids as it was noted in the room facilities. The floor creaked from bathroom to kitchen when walked on. At night it just creaked by itself. Saw weird things in the bathroom mirrors. It was the worst at night - always heard noises around the room and footsteps on the stairs and upstairs when no one was there. Always felt like people were in the room with us or around us. Our kids randomly sat up sleeping while they were sleeping which they never do. Went out at night to avoid sleeping early in the room. Stayed out all day & up late to get so tired so we could sleep through without waking. Our kids were too scared to sleep upstairs so we all slept in lounge. Our last night partner sat up & watched over us. All of us were seeing and hearing strange things that freaked us out. I wanted to make a complaint as soon as we arrived but my partner didn't want to cause a fuss since staff were so nice. It was just creepy and didn't like the energy and couldn't wait to get out of the room. Packed up night before. The place itself is nice and the staff were lovely. Pohutu Geyser at the back was cool. Might stay again but in another room. Too many creepy things were happening that we couldn't understand or explain
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable accommodation
Accommodation was lovely, the rooms were massive and it was so close to the geyser that you could just walk up a small hill and see it at your leisure. Staff was friendly and if you check in with them about the activities you are planning they have some discounts to give out.
Stayed 1 night in Apr 2019

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay in Rotorua
A very large 1 bedroom suite with a spa tub and shower. Reception was very friendly. This time of year didn't require the air conditioning, so the climate was fine when the windows were open. Close to the highway, so you have to deal with a bit of road noise with the windows open, but it wasn't a bother. Parking a vehicle without a backup camera requires a bit of manual dexterity, but manageable . On the edge of Rotorua, but within 10-15 minutes driving distance of most of the local flavor. Good one night stay for me.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have master bedroom and living areas upstairs away from the kids downstairs. Great value for money and nice amount of space set out well. Great view of the geyser out the back too
Stayed 1 night in Mar 2019

6/10 Okay

Dean, Wellington

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Management were very helpful leaving instructions where to find key as we arrived very late in the evening. Car parking outside of each unit is suited for small cars, so don’t try and park big cars like we did, you’ll get boxed in.
Stayed 3 nights in Mar 2019