Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Apr 13, 2015
Average quality hotel small bathroom with inadequate shower size
4 out of 5
Recommended
for Everyone
by A verified travelerfrom south korea

정말 친절한 호텔

Posted Mar 24, 2015
Pros: 친절함
Location: 위치는 훌륭함 찾기도 편했습니다
로토루아 시내와도 접근성도 넘 좋고 정말 친절한 주인으로 인해 여행 기분이 넘 좋아졌습니다.. 다시 가더라도 방문하고싶네요. 방안은 조금 좁은 편이지만 룸마다 온천물로 하루의 피로를 풀어주던 실외 욕조는 특이한 경험이었습니다^^
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mangere Bridge

A stay with character!

Posted Feb 9, 2015
My partner and I loved our stay from the first minute we arrived! Our room was cute and the wee private pool outside the bathroom window was well used. I would recommend this place to anyone going to rotorua!
5 out of 5
by Gemma Roachefrom Australia - VIC - Melbourne

Posted Jan 26, 2015
Pros: The private thermal pool
Cons: No air conditioning
Location: Just right
Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Spick and span;
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wellington

Most friendly place to stay

Posted Jan 11, 2015
My stay started with the most lovely people greeting me and checking me in. The two running the hotel were so accomating and lovely. Offered to provide me some suggesstions for places to visit. For dinner my partner and I wanted to have a BBQ. The man running the hotel kindly provided us with utensils and even cleaned the BBQ for us after we used it!!! Most lovely people I have ever met! Would recommend to anyone!
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2015 on Hotels.com
5 out of 5
by Oliver Wilsonfrom Australia - NSW - Sydney

Posted Jan 2, 2015
Pros: Hot tub!
Cons: Fridge wouldn't allow bathroom door to shut!
Service: Go the extra mile;
5 out of 5
by George Kunyckyjfrom Canada

Posted Dec 17, 2014
Pros: Great service!katya was extremely helpful.
Cons: Location is just OK.It's a bit of a hike to the restaurant area(but not terrible if you're up for a walk)
4 out of 5
Recommended
for Couples
by A verified traveler

More a bed and breakfast

Posted Dec 15, 2014 on Hotels.com
Staff extraordinarily nice. Rooms clean but very small. Location next to a Shoppingcenter
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 7, 2014 on Hotels.com