Ratings based on 143 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby GHC from Surrey
Lovely staff.Posted Nov 5, 2013
Great views over the city, right next to the Central Station and close to the amazing zoo. Walkable distance to pretty much everything else. Really friendly, polite and responsive staff who dealt immediately with any requests we made and had really good local knowledge; some of the best service we've ever had.
for Everyoneby A verified traveler
Very convenient for train stationPosted Nov 3, 2013
Pros: Spacious room.
Cons: Décor a bit tired.
Location: Right in the centre.
Reasonably priced hotel. A little large and impersonal. Slightly shabby fittings, but large airy room and a bargain overall.
for Everyoneby A verified traveler
Great locationPosted Sep 9, 2013
Location: 15 min train ride to Delft;
Across the street from Central train station; only 25 min train ride from AMS airport; 15 min train ride to Delft; Hotel is modern; Nice breakfast too
for Business Travelersby Chris from Miami, FL
Next door to Rotterdam train stationPosted Sep 4, 2013 on Hotels.com
Good hotel across the street from the train station. Stayed there just a few hours but I would give it 4 stars and not 5.
for Everyoneby Jimpop
Great hotelPosted Sep 2, 2013
Pros: Big rooms, great breakfast
Location: Central train station
Rooms were big, clean and comfortable. Hotel was really nice, although the purple colour of the hallways was a bit outdate (minor point though). Breakfast was fantastic. Only downside was that the hotel restaurant was closed during the off season, however we got a better deal as a result of this. Hotel is very close to the central train station. Overall I can't fault anything. Rotterdam itself is not the best of places though...
for Couplesby Elina1606 from Hull UK
Friendly and efficientPosted Aug 28, 2013 on Hotels.com
Great beds and good sound insulation, we paid the extra for an executive room that includes a nice lounge and views across Rotterdam. The service was efficient and friendly, the concierge helped us find a great restaurant to celebrate our anniversary. Rotterdam is coming to the end of extensive rail and road works, lots of construction around the hotel but most if not all will be completed by October 2013. The hotel is across the road from the new station so handy for both local transport and rail links.
for Everyoneby irma
Nice hotel, excellent location, blocked shower draPosted Aug 27, 2013
Pros: good location
Cons: maintenance on drainage system
We stayed in a hotel fort two nights, complained twice about shower water not draining however nobody came to check it.
for Familiesby uki from london
family tripPosted Aug 26, 2013 on Hotels.com
Clean and good service great location but they do not have free parking space..
for Familiesby Brian from Didcot, UK
A wonderful HotelPosted Aug 22, 2013 on Hotels.com
This is a truly wonderful hotel, it is by far the best I have ever stayed in. As a five star hotel you would expect a high level of service and you get it and more. The beds were incredibly comfortable and we had two Queen sized beds and a single for my daughter. The gym is superb (although sadly it seems little used as it was mostly empty when I was there). The staff are the crowning glory of this hotel. They put themselves out on many occasions to make our stay perfect. Booking tourist events, arranging taxis and providing and printing off maps of locations we wanted to visit. We were even given a trip to the 12th floor so my young daughter could see the view of Rotterdam. Our package was a special 7 night Summer deal which included breakfast and internet but beware if you have to purchase these as extras they are very expensive. The buffet breakfast offers a huge choice. In the week you have to order a cooked breakfast from the waiter but at the weekends it is available in the buffet. I can not recommend this hotel strongly enough, if you choose it you will love it. Enjoy!!
for Everyoneby larry from texas
It was near the rail systemPosted Aug 12, 2013
Cons: A bit cleaner
It was a nice hotel the hotel food was good. Please stop asking me to provide more info about the hotel it's all I have and want to say. Please change this field.
Jan 14, 2013 by Youp Bimbergen
Dear Larry, Thank you very much for your stay with us and sharing online that you enjoyed it. We hope to welcome you again in Rotterdam. Best regards, Youp Bimbergen - Guest Relations Manager