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Reviews of SpringHill Suites by Marriott Austin Round Rock

3 out of 5
SpringHill Suites by Marriott Austin Round Rock
2960 Hoppe Trail, Round Rock, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 982 reviews" "
Rating 8 - Good. 257 out of 982 reviews" "
Rating 6 - Okay. 106 out of 982 reviews" "
Rating 4 - Poor. 40 out of 982 reviews" "
Rating 2 - Terrible. 38 out of 982 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay would definitely recommend there is food surrounding the location
Stayed 2 nights in Apr 2024

10/10 Excellent

Blanca, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ezolia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024

10/10 Excellent

Brianna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the heated indoor pool. Many of the other hotels only have outdoor pools
Stayed 2 nights in Mar 2024

10/10 Excellent

Gail

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, told us about dining options in the adjoining plaza area.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our grandsons to go to Kalahari Water Park. It was convenient to many restaurants and shopping. The facility was very neat and tidy. The rooms were nice. Clean and beds were comfortable. Great stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Monique

Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Business traveler
great
Stayed 1 night in Feb 2024

10/10 Excellent

Vernon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The breakfast was good. The only negative was the carpet in our room had syrup spilled on it that wasn’t cleaned.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great amenities. Very clean pool. Front desk staff very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service - professional check-in service - polite, informative desk clerk. Clean-looking & smelling room & bathroom. Easy to manage tv.
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels my team has stayed in and we travel a lot. I highly recommend this one.
Stayed 2 nights in Feb 2024

10/10 Excellent

MINA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and breakfast was really good so many options
Stayed 1 night in Jan 2024
Response from Your Springhill Suites Austin Round Rock Team on Jan 17, 2024
Dear MINA, Thank you for your valued feedback. We are thrilled you enjoyed your time with us and hope to see you next time your travels brings you back to Austin/Round Rock area. Safe travels and see you again soon.

8/10 Good

Deborah

Stayed 2 nights in Dec 2023

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean and comfortable
Stayed 3 nights in Dec 2023

10/10 Excellent

Durrell

Stayed 3 nights in Dec 2023

10/10 Excellent

Kalob

Stayed 1 night in Dec 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Devin

Stayed 7 nights in Dec 2023

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The woman who was handling breakfast was kindly responsive to requests. The property if conveniently located
Stayed 2 nights in Nov 2023

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was average. TV was outdated. Couldn’t lay down and watch TV because it’s located in the sitting area. Sofa bed was too hard, miserable to sleep on. Breakfast was limited. We went down to eat at 9am on Sunday and the only thing that was replenished was the eggs. Friendly staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy parking, better than most breakfast -options including oat milk at coffee bar
Stayed 4 nights in Nov 2023

8/10 Good

TERRY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sapp always does a great job and very helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Michael, Grand Island

Stayed 1 night in Oct 2023

10/10 Excellent

Linzey

Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Rodrigo

Traveled with family
Liked: Staff & service
The property is surrounded of a few restaurants and has easy access to the freeway. The breakfast is just okay, and the biggest room is not large enough.
Stayed 3 nights in Oct 2023

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was short but nice and quiet except for one cricket in the room. Nice facility!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Sep 2023

8/10 Good

Justice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Helpful staff. Clean again. Very clean.
Stayed 1 night in Sep 2023

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness
I like the convenience of this location. I thought the room was a little "tight" in terms of space for two sharing two double-beds room. The TV did not feature the Univ. of Texas Longhorn football game which was a bummer. We had to go to a nearby Sports Bar to enjoy any of our college ball games.
Stayed 1 night in Sep 2023

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was top notch all the way around.
Honestly I think this was the best hotel I've stayed in in a while and definitely the best room as far as space. We have 2 bed and a sofa bed that was ACTUALLY a good twin size bed WITH a trundle bed underneath. The sofa was so comfortable that my husband fell asleep there watching tv and didn't want to move. The beds were comfortable too! The room was spacious, the desk area perfectly out of the way and the shower was awesome. They also had a closed bathroom/shower area separate from the sink so people could brush their teeth or use the mirror separate from the bathroom area. The cleaning staff was super friendly and check in was easy. The breakfast was also good and a little different from most hotels. They had some potatoes with bell peppers that I want to try and make at home. Good option of restaurants near by made it perfect of us! I rarely give reviews, but after the quality of hotels has dropped significantly since covid, I had to give this one a shout out. My only regret is that while I travel alot, I never travel to this area so I don't know if i'll get to stay here again. If I do, you can bet I will be back to this specific place.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jerald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy and the staff were very friendly. The location is just a few minutes drive from the downtown shopping area and less than 15 minutes from Dell Diamond baseball stadium.
Stayed 1 night in Aug 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect & we loved the breakfast.
Stayed 6 nights in Aug 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ann, Laredo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff! Only complaint, way too much chlorine in the indoor pool made it hard to breathe after a while.
Stayed 1 night in Aug 2023

8/10 Good

Basil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options
Stayed 1 night in Aug 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service
Staff friendly, hotel was clean, pool was very small.
Stayed 1 night in Jul 2023

10/10 Excellent

Keddria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jul 2023