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Reviews of Comfort Inn Rouyn Noranda

2.5 out of 5
Comfort Inn Rouyn Noranda
1295 av Lariviere, Rouyn-Noranda, QC

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 725 reviews" "
Rating 8 - Good. 284 out of 725 reviews" "
Rating 6 - Okay. 58 out of 725 reviews" "
Rating 4 - Poor. 26 out of 725 reviews" "
Rating 2 - Terrible. 15 out of 725 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a couple of other hotels in that city and we will definitely be coming back to this one. Rooms are quiet and well setup. The free breakfast is delicious and lots to choose from. Staff is very friendly and helpful. Thank you everyone there for a great weekend.
Stayed 1 night in Mar 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

gael

Stayed 5 nights in Mar 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Feb 2024

10/10 Excellent

Alex

Traveled with family and small children
Liked: Amenities
Friendly staff. Super understanding about my autistic son and infant being well kids.
Stayed 1 night in Feb 2024

10/10 Excellent

Sendy Augustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and nicely updated
Stayed 1 night in Feb 2024

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, amenities
No comment
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Nicole

Stayed 3 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Chambres avec chien plus chers et on a dû payer en plus pour le chien. De plus, c'est un chien d'assistance Mira, sans frais supplémentaires dans plusieurs hotels..
Stayed 1 night in Dec 2023

10/10 Excellent

Ramoma

Stayed 1 night in Dec 2023

10/10 Excellent

Burton

Stayed 1 night in Dec 2023

8/10 Good

Alex J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Sherry-Anne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Dec 2023

2/10 Terrible

Patrick

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was close the the door to go outside and people go snicker every 20 min , each time they close the door all the wall shaking and it was very noisy , I don’t sleep almost all night , first time and probably last time I go there
Stayed 1 night in Dec 2023
Response from Bonny Rochefort on Dec 21, 2023
Dear Patrick,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Bonny RochefortDirectrice GénéraleComfort Inn

10/10 Excellent

Amanda

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mathieu on Dec 13, 2023
thank you for your positive review hoping to see you again soon

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rosalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and lots of parking. They even blow the snow off your vehicles in the morning after a snow fall.
Stayed 1 night in Nov 2023

4/10 Poor

Christine

Stayed 2 nights in Nov 2023

8/10 Good

Annalisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front-counter service
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Annalisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay.
Stayed 1 night in Oct 2023

8/10 Good

Leeanne

Liked: Cleanliness
Thank-you for a good sleep
Stayed 1 night in Sep 2023

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2023
Response from Kassandra Gallant Krizmancic on Oct 5, 2023
Antonio,Thank you for taking the time to fill out our online survey regarding your stay with. These answers are essential in helping us strive towards all guests' statisfaction.We are glad to hear you enjoyed your stay and we hope to get the opportunity to welcome you again soon!Kind regards,KassandraLodging Supervisor(819) 797-1313

10/10 Excellent

Sandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
On main Street, no detour
Stayed 1 night in Aug 2023

10/10 Excellent

Lily Rose

Stayed 1 night in Jul 2023

2/10 Terrible

Rowan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Marilyn

Stayed 1 night in Jun 2023

8/10 Good

Amy

Stayed 1 night in May 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Tout est parfait Propre..confortable..bon dejeuner chaud Personnel super gentil..
Stayed 1 night in Apr 2023
Response from Kassandra Gallant - Superviseure de l'hébergement on Apr 27, 2023
Cher Ian,Notre amélioration constante est fondée sur les commentaires rétroactifs des nos visiteurs et nous sommes reconnaissants d'avoir eu la chance de recevoir les vôtres. Nous nous réjouissons d'apprendre que votre passage dans notre établissement est été plus que satisfaisant. Nous souhaitons avoir la chance de vous revoir dans un futur proche!Comfort Inn - Rouyn-Noranda

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix. Le déjeuner est excellent et est gratuit.
Stayed 1 night in Apr 2023
Response from Kassandra Gallant - Superviseure de l'hébergement on Apr 13, 2023
Cher Jonathan,Merci d'avoir pris le temps de nous faire parvenir vos commentaires suite à votre séjour dans notre établissement! Ce sont grâce à eux que nous arrivons à nous améliorer constamment et d'offrir des expériences exceptionnelles à nos clients. Nous sommes heureux que votre séjour vous ait plu et que vous ayez apprécié notre déjeuner américain. Nous espérons vous revoir parmi nous de nouveau afin de pouvoir vous offrir un service encore meilleur que celui-ci!Salutations,Kassandra GallantSuperviseure de l'hébergementComfort Inn - Rouyn-Noranda819-797-1313

8/10 Good

CREIG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowmobiling
Good spot for snowmobilers, close to the trail and gas.
Stayed 1 night in Feb 2023
Response from Gabriel, General manager on Mar 24, 2023
Thank you for your review Creig, hope to see you again soon!

10/10 Excellent

Shelley

Stayed 3 nights in Feb 2023
Response from Gabriel, General manager on Mar 24, 2023
Thank you Shelley for this perfect note. Hope to see you again soon!

10/10 Excellent

Giuseppe, Hudson

Business traveler
Liked: Cleanliness, staff & service, amenities
Good as usual
Stayed 1 night in Feb 2023
Response from Gabriel, General manager on Mar 24, 2023
Thank you Giuseppe for the perfect note, hope to see you again soon!

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Jan 2023

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jan 2023
Response from Gabriel, Directeur général on Jan 27, 2023
Merci Benoit d'avoir pris le temps de nous évaluer. Content de voir que vous avez apprécié votre séjour avec nous. Au plaisir de vous accueillir de nouveau!

2/10 Terrible

Stewart

Stayed 2 nights in Jan 2023
Response from Gabriel, Directeur général on Jan 27, 2023
Hello Mr Myers, thank you for taking the time to review our hotel. I'm sorry to see that you did not enjoy your stay with us. I would very much appreciate your comments on what didn't meet your expectations during your stay. Sincerely

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Gabriel, General manager on Jan 27, 2023
Thank you Mr Demsey for taking time to review our hotel. Hope to welcome you again soon

4/10 Poor

John

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place needs a total up grade .
Response from Gabriel, General manager on Jan 27, 2023
Dear Mr Lissonn, thank you for taking the time to review our hotel. We are indeed in the process of refreshing all of our rooms and unfortunatly, you ended up in one to be done soon. Sorry to hear that you didn't like your stay, but we hope to get the chance to "wow" you once we are all done.