Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
20% of guests recommend
2.8 Room cleanliness
3.8 Service & staff
2.6 Room comfort
1.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Dated hotel !

Posted Sep 8, 2014
Pros: The staff
Cons: Wifi in all the rooms New carpets, beds, pillows, windows......to name a few
Location: The location was ideal for working at St George's park
The hotel is in need of modernisation. I was in the annex which did not have wifi, I had to cross the road to the main hotel to pick up the free wifi !! There was also no TV aerial in my room on arrival. The only positive experience was meeting the staff, they were all very helpful and polite and couldn't of been more helpful !
1 out of 5
by A verified traveler from Plymouth

lovely on the out side

Posted Aug 2, 2014
Pros: the lady on duty was very pleasant
Cons: too much to list
Location: only stayed the one night so couldnt comment
we had so many problems it hard to start. we stayed in room14 1curtain so couldnt block light out( this was reported) cigarette end beside bed. 2 biscuits beside another bed. think dust INSIDE wardrobe and on top. lighter found in room. all skirtings thick dust. carpet has been vacuumed upto edges but corners ignored (not good for asthmatic) when reported the lady was very helpful and offered us a free drink but the poor girl was receptionist barmaid and everything else so we declined as we didnt feel it was her personal fault. we arrived at 8.30 at night after a funeral and were told the chef had gone home as things were quiet, but there is a takeaway accross the road!! and to cap it all there was a bucket in the bar catching drips from a leak in the ceiling. needless to say we wont be going back
2 out of 5
by HC from Staffs

In need of Redecoration

Posted Apr 29, 2014 on Hotels.com
We stayed here for one night as we were attending a function in the hotel. The function room, bar staff and front of house were all great. We stayed in a block separate to the main building. The room and communal are in this block were dated and tired. The room itself had a stain on the dated ceiling tiles, broken and misted up windows, peeling wallpaper, tired old carpet. The carpet in the bathroom had been cut wrong around the pedestal and was tatty. The shower cubicle itself was clean and shower good. There was no wardrobe or hanging rail in the room, no iron or ironing board (although when requested the reception lady took an iron and board over to our room for us). The overall look of the room was very bland and tired. The bar area was ok and they do food in there although we didn't have anything to eat. The breakfast was ok and breakfast service quick and friendly. There's a great space here with free car parking round the back and outside seating space etc, so the hotel has a lot of potential. Overall for us it served a purpose but would have been more suitable priced at around £35/ £40 a night.
2 out of 5
by A verified traveler

Posted Jan 25, 2012 on Hotels.com
Outside of place looked derelict, showers cold. Inside was clean but wouldn't recommend it
3 out of 5
by A verified traveler from Manchester

Ok but needing some TLC

Posted Jul 20, 2011
My room was fine, but the public areas of the hotel are looking very tired and, in my opinion, urgently require some TLC.