Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean rooms with easy access around town.

Posted Jul 28, 2014
Cons: Earlier check in time would be nice. 4:00 seems late.
Location: Location was close to track, grocery store & museum.
Enjoyed our stay. Staff was nice. Room was clean. The pool was clean and enjoyable. My kids enjoyed swimming.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, Tx

Nice view!

Posted Jul 27, 2014
Perfect hotel to relax and enjoy the view, nice price and nice pool, they need to fix the whirlpool it was close during my stay, but for everything else was perfect, the room, breakfast, and staff.
5 out of 5
Recommended
for Families
by C Poe from Lubbock, TX

Nice Place Near Race Track

Posted Jul 26, 2014 on Hotels.com
This is an older motel, but updated and everything was nice. The staff was extremely friendly and courteous. Located directly across from the race track. Nice courtyard area.
4 out of 5
Recommended
for Everyone
by A verified traveler from west texas

beautiful setting

Posted Jul 26, 2014
Pros: the setting is great and the rooms are nice, clean and comfortable
Cons: room service. we left to let them clean our room at 9:00 AM and when we returned at 3:00 PM our room was still not cleaned. same at check in
Location: hotel is out of the way yet the setting is great. they don't have a snack machine which is strange for a hotel.
overall, my second stay at Pine Springs Inn was pleasant. the facilities are nice and well taken care of and the grounds are fantastic
5 out of 5
Recommended
by Julie from Ruidoso

Nice place for the price

Posted Jul 25, 2014 on Hotels.com
Enjoyed it. The hotel is older but has been remodeled and updated. Our room was very nice and felt brand new. You can't beat the court yard area and the landscaping. Great place to sit outside and enjoy the pine trees!
3 out of 5
Recommended
for Families
by suhou from texas

Bad start, but OK

Posted Jul 23, 2014 on Hotels.com
We had a bad start. We had reserved a non-smoking room, but got a smoking room. They were overbooked so had to take it. The staff was nice and went ahead to spray air freshener. They also offered to move us in the morning. The smell was not that bad, however. We also had trouble with the toilet and the TV remote initially, but we resolved those issues ourselves. The room was comfortable and clean. The grounds were very nice. The breakfast was the best on our trip. The internet was Super Fast according to my son.
4 out of 5
Recommended
for Families
by Lisa from Texas

Posted Jul 23, 2014 on Hotels.com
Nice hotel in a secluded area but easy to get to racetrack/town. 4 o'clock check in was a pain.
3 out of 5
Recommended
for Business Travelers
by Casey mayfield from Odessa

Knowledge

Posted Jul 22, 2014 on Hotels.com
Overall was a nice place. Front desk needs knowledge of what club membership discounts you have to offer and how to do them. If you offer rewards or discounts your employees to know about them or at least have a reference guide to help them through question they will be asked by your customers. Helps us have more confidence in your business when they are abundantly filled with knowledge.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tarzan,Tx

Motel just across from race track

Posted Jul 22, 2014
Loved the courtyard. Room was very clean and comfortable
5 out of 5
Recommended
for Couples
by Terry from Roswell nm

Posted Jul 21, 2014 on Hotels.com
Very clean hotel nice and quite,I would recommend this hotel to my family and friends