Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Just ok from Hobbs NM

Ok if you rent under $50.00.

Posted Apr 21, 2014
AC didn't work, there was long hair in the bed, no toilet paper, and bathroom was just dirty. Other than that ok.
3 out of 5
Recommended
for Everyone
by A verified traveler from El Paso TX

Just what I need for 1 night

Posted Apr 7, 2014
Cons: Add some courtesy bottle waters in the room
I stayed only for one night so for me it was OK, nothing fancy but everything was functional and clean, nice price for what I needed
1 out of 5
by meme

needs help

Posted Mar 24, 2014
Pros: tv
Cons: everything needs improvement from ceiling to floors
Location: area is beautiful we love it
everything in the room was old and needed replacing from furniture to flooring only new item was tv room was not very clean as everything was just worn out
2 out of 5
by irene from ruidoso new mexico

Run down

Posted Mar 24, 2014
Seem to be run down from a year a two ago. The orange juice machine not working and I told manager all she did was put a out of order sign on it. Only had creak and waffles no fruit and nothing to drink.
4 out of 5
Recommended
for Everyone
by Lupe from NM

weekend getaway

Posted Mar 17, 2014
Pros: Rates
Cons: Housekeeper needs to throw out trash.
Location: Casino
We were put in a corner room so we didn't enjoy the view of the mountains. Disappointing
4 out of 5
Recommended
for Everyone
by Gus from el paso

Nice for the price

Posted Mar 16, 2014
Staff helpful and room seemed to be recently remodeled and clean. Absolutely good for its price and not far
1 out of 5
by A verified traveler

Disappointed

Posted Mar 11, 2014
Pros: Cancel reservations because of no water.
Cons: Customer service.
I made reservation in advance, upon my arrival I provided my confirmation with the clerk. I explained to her that I was quoted five hundred and some change for a suite for four people and two dogs. She proceeded to recalculate my quote and couldn't figure out how the other clerk came up with this amount. I then notice the hotel smell like sewage and then other customer where coming out of their rooms stating they rooms was smelling like sewage and had not water. I then asked the clerk you have no water in the hotel, she stated had to do with some water line being down the street. Well needs to say I didn't stay their because I was told it could be three to four hour before the water was coming back on or longer. I was surprised to see the clerk continue to check customers and not informing them of this issue with no water and even taken reservation over the phone for that night. I cancel my reservations with the clerk and went to another hotel.
2 out of 5
by robs from ruidoso

Days inn nightmare

Posted Mar 10, 2014
The room was very clean and was a non smoke room which we asked for but room was in a hidden corner and right next to an ice machine with a washer and dryer so we could not sleep with the noise. Perfect corner for drunks. They were throughing up and breaking bottles in the middle of the night. Facility was ok but bad room.
2 out of 5
by robert from midland, tx

shabby

Posted Feb 20, 2014
Pros: nothing
Cons: cleanliness
the room was just shabby in general. carpet was stained badly, refrigerator didn't work, trash cans did not have liners and were dirty. the room just wasn't very well kept.
4 out of 5
Recommended
for Everyone
by Edgar from EL PASO TX

PLEASANT SURPRISE

Posted Feb 18, 2014
Pros: GREAT NEW LOOK!!!
Location: RUIDOSO IS A SMALL TOWN, THEREFORE THE LOCATION IS NOT AN ISSUE, BUT IF YOU MIND DRIVING 5 MINUTES TO CASINOS AND RESTAURANTS THEN...
I BELIEVE THE ROOMS HAVE BEEN REFURBISHED, AND THEY LOOK GREAT!!! THE ROOMS HAVE A VERY NICE LOOK, AND BIGGER THAN NORMAL SIZE TV. THE BED IS GREAT VERY CONFORTABLE.