Ratings based on 58 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby James from New Mexico
Hotel near downtownPosted Oct 28, 2013
This experience was less than satisfactory as our toilet made noises every few minutes. Wouldn't recommend
for Everyoneby Kathy from Artesia, NM
Posted Oct 21, 2013
Pros: The beds were comfortable and the location is good.
Cons: See above comments
When I am looking for a hotel I always look to see if they have a free breakfast (a real breakfast not just bagels). It's a big deal for me because I don't want to drive somewhere and pay for a waffle. They had no syrup for the waffles, no coffee cups, no microwave to warm the pastries and the hot food was scrambled eggs and sausage. There was no one to assist us and no one at the front desk. If the rest of the hotel had been spectacular I could have over looked it, but it was old and run down. I don't recommend it.
for Everyoneby JD from San Antonio, TX
Not pet friendly!!Posted Sep 4, 2013
Pros: Convenient to the track; AC in room worked really well
Cons: Almost everything
Location: Ruidoso Downs
I chose this hotel because they accepted pets, but really pets are discouraged. There is a 17.50 per day per pet deposit. We requested a non smoking room and got a room that smelled of smoke. We did not get any maid service during our stay. The lights in the room were either out or inconveniently located. The toilet ran continually and the sink faucet had a leak. There was no elevator available for guests. They advertise a free hot breakfast, but it's pretty much your basic continental breakfast. Hotel staff was not well versed in applying Expedia payments or charging for your pet.
Recommendedby Chuck from New Mexico
Middle of town...Posted Jun 11, 2013 on Hotels.com
The room was average...a little musty until we got the air conditioning rolling. Pool was really small and absolutely "swimming" in chlorine. Other than that, not bad for the price....and I would stay again.
for Everyoneby Kelly from Albuquerque, NM, USA
AwesomePosted May 23, 2013
Pros: Continental Breakfast
Cons: Nothing to dislike
Location: Perfect. All of Ruidoso is beautiful
So impressed how nice it was, but even more impressed to the extensive options at the Continental Breakfast. WOW!!! Denny's has nothing on this :)
Jan 23, 2013 by Drew
Hi Kelly, Thanks for the positive feedback on our hotel. We always strive to provide the most hospitable experience to our guests. We are pleased to hear that you enjoyed the breakfast. We have since expanded the breakfast by adding scrambled eggs in addition to the sausage gravy and biscuits. We hope you will use our hotel for your future stays to Ruidoso. Sincerely, Management
for Business Travelersby A verified traveler
Posted May 12, 2013 on Hotels.com
for Couplesby A verified traveler
Posted Apr 22, 2013 on Hotels.com
The room was okay, except: The towels were stained, the comforter was stained, the water was terrible. The pillows were too small. The Hotel was practically empty but they put people in a room next to ours and we could hear them talk clearly.
for Personal Eventby benny from dumas,tx
went to casinoPosted Apr 14, 2013 on Hotels.com
enjoyed the stay and breakfest
for Everyoneby A verified traveler
Lots of room for the price!Posted Apr 1, 2013
It was a little run down and the halls smelled of cigarettes. The rooms were very roomy and and could easily sleep 6, they also had two bathrooms, which was a plus. The indoor heated pool was nice, kids had fun.
Recommendedby A verified traveler
Posted Feb 27, 2013 on Hotels.com
the bed was wore out. very uncomfortable. the bed cover had stains on it.