Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel/Great Price

Posted Jan 27, 2015
Pros: price and location
Cons: Restroom was a little ugly (210) that can be fix and also the heater had at beginning a bad smell.
Location: Cattle baron restaurant is near the hotel and its really good for a nice dinner. We had a walk in downtown Ruidoso. It was cold but word it.
The room is really nice and clean, breakfast is really good and believe it or not its free, I was surprise with the breakfast service with no cost.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Very confortable

Posted Jan 19, 2015
Staff was nice, they even called to make sure I was arriving the check in date since I checked in late. Clean and affordable.
4 out of 5
Recommended
for Families
by A verified travelerfrom Dallas, TX

Convenient location.

Posted Jan 5, 2015
The location was convenient. The staff was friendly. Good place for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sunland park

Great Hotel for the price

Posted Jan 2, 2015
Great, just work in the door lock in room 101 and in the clogged sink.
1 out of 5
by A verified traveler

terrible

Posted Dec 31, 2014
At 6:00 pm The room isn't clean, The staff is terrible, they tell US that wait The time that the housekeeper wants To clean our room
3 out of 5
by A verified traveler

Posted Dec 31, 2014
Not real good. run down. elevator didn't work. sink stopped up. internet sloooow or down. Dark
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2014
Overall Great Experience! Clean hotel. Helpful staff. Great location. Spacious rooms.
2 out of 5
by A verified traveler

Maid service never made the bed in 4 days!t

Posted Dec 30, 2014
Pros: Price
Poor maid service. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
2 out of 5
by A verified travelerfrom TX

Bad

Posted Dec 29, 2014
Staff was rude, tv won't turn on then it won't turn off, leaking sink, hair everywhere, VERY dirty carpet, AC didn't have an auto mode, window won't close all the way down... Good location though, close to everything we needed
4 out of 5
by A verified travelerfrom texas

Posted Dec 28, 2014
Pros: location ok
Cons: realistic room prices
expedia over charged and even the front desk could not believe the charged room rare. were to high.for 2 nights.rooms clean and semi quite. stay Ok. 2.5 star over charged room rates. Tommy Newsom