Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Spencer theater

Posted Aug 19, 2014
Pros: Great breakfast, nice ambiance. Inviting.
Cons: Minor bathroom maintenance around tub
Location: Not too far a drive to downtown
There was a great view of the golf course and the mountains. We went to see Don McLean in concert and he stayed here. We didn't see him again after he went to his room. We were only here one night. The bartender was great. Overall great experience. This was our anniversary celebration. We were pleased.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock, Tx

Nice hotel in the mountains.

Posted Aug 12, 2014
Location: In Ruidoso, New Mexico. Close to snow skiing, nice golf course,horse racing, casinos, lots of boutique stores for shopping.
Everything about the hotel, staff, food ( breakfast buffet free) scenery, pool and hot tub was all very nice. We did have one slight problem. I booked a room with two queen beds. When we checked in they did not have this available so they upgraded us to a mini suite, kitchen, living room with fireplace, small patio and couch that makes a bed which was unacceptable to sleep on. So they brought in two roll away beds comfortable but made living area very crowded. They did upgrade us at no charge. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Convenient location to sites in Ruidoso.

Posted Aug 10, 2014
Pros: Beautiful setting, great parking, yummy breakfast, accommodating staff.
Cons: Those bathtubs are too huge! Room could have used new carpeting.
Location: Good location, close to Flying J Ranch which we visited that night. Also close to downtown, the ski area, scenic drives, etc.
Because of a rainstorm, our room had a leak before we checked in. The staff upgraded us and also comped a rollaway bed to make it comfortable for the kids.
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Longtime customer

Posted Jul 29, 2014
After many stays here, this time we had some concerns: old sheets, torn blankets, plastic spoon left on floor by bed, dog toy behind door, just not really clean! Needs some spiffing-up! The great breakfasts need some variety...same items for three mornings! All in all, a nice hotel with friendly staff...just needs some updates.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso TX

Posted Jul 15, 2014
Pros: The location, near of golf course, the pool, the spa.
Cons: Green areas around the hotel.
Location: 5 min from downtown, there is a golf course, 10 min from the nearest casino.
Nice hotel, just to be relaxed. Excellent view, I liked the pool and jacuzzi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great location and very peaceful

Posted Jul 9, 2014
Pros: The hotel was quiet, comfortable, and convenient. I would stay there again if in Ruidoso in the future.
Location: A spontaneous trip to the Ruidoso Downs turned into a great surprise. We ran into a man who goes by "Crazy Sammy" who made the trip awesome.
This hotel was excellent. I only stayed one night, but wished it was for longer. The room was comfortable for our two adults and two children. The room had a full kitchen with dishes and was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe NM

Great set up.

Posted Jul 4, 2014
Great hotel for the price. We will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place in mountains

Posted Jul 4, 2014
Enjoyed every minute in this hotel, I would love to come back here and stay longer...
5 out of 5
Recommended
for Everyone
by A verified traveler from Rancho Mirage, CA

Nice Hotel with an Awesome Breakfast

Posted Jul 3, 2014
Pros: The setting on the patio, the beautiful grounds and the breakfast.
Location: We are into antiques and vintage things. We found a great antique mall just outside of town. We also enjoyed the Casino.
We were greeted by a warm, friendly helpful woman at the front desk. She gave us some good information about the town and the hotel. The room was clean and comfortable. The continental breakfast was the best I had ever had at a hotel! You can also eat in or out on the patio which is spectacular! Thanks for the nice stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Beautiful hotel

Posted Jul 2, 2014
Great hotel clean great staff breakfast was delish