Overall trip was just OK. The hotel's website information could be more robust. Lack of detail with regards to what is included prior to and after upgrades. For example, number of à la carte restaurant meals included based on number of days staying at the resort. Also, room service was unavailable to guests that weren't members of a club and couldn't even be ordered for a surcharge. Beaches were very rocky in some areas and depending on where you stayed on the resort, they were a good walk away from your room. Other than a couple of our servers, most of the staff did not seem very pleasant or happy. Rooms were clean, although housekeeping would forget one set of towels or forget to restock the complimentary minibar/bottled water. TV in the room didn't include a remote. Light above toilet in the bathroom did not work when we arrived, we requested it to be fixed as of day 1 and it was never fixed upon our departure.
The Grand Bahia Principe Jamaica - All Inclusive is located on the beachfront in Runaway Bay, a beautiful natural area mixing …More
This was a great hotel they staff was attentive to every need. There is construction going on as they are expanding are room was on the same side as the construction, however NOT ONCE did I hear it or have it affect my trip. The food was some of the best food I have experienced at an all inclusive resort. The pool are was very nice well maintained and the beach was great. The room was always kept nice and neat and the maid staff made sure that everything was in tip top shape. I would highly recommend this resort to anyone traveling to Jamaica.
Traveller from Minnesota
Offering direct access to the beach, this Runaway Bay resort is 1.9 mi (3 km) from Green Grotto Caves and 15.3 mi (24.6 km) …More