Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice, comfortPosted Dec 1, 2013
Very nice and clean rooms. I only stayed a few hours over night but was very comfortable after all day drive
for Everyoneby Johnny from U
Broken air/heat unitPosted Oct 28, 2013
The room and my stay was fine. But the heater/air conditioning wasn't working properly could be a fire hazard... Hopefully they will get it fixed soon. RM 426 was where the problem was.
uncleanPosted Jul 22, 2013
I checked in at 1pm and the room was not cleaned and check in time was 12pm. I asked them when the room would be cleaned I went to town and done some things I came back and it still was not clean I left and did not stay in the motel. I lost my money Will never stay there
by Will from Conway, AR
A/C is woefully weak in summer.Posted Jul 8, 2013
Pros: It was an old facility but generally clean and adequate except for the staff and lack of air conditioning.
Cons: Air conditioner and courtesy training for the front desk staff.
Checked in for a good price compared to other Russellville hotels. I didn't expect a Hilton. The room was clean with a refrigerator and microwave and a traditional TV (not flat screen). That was fine. However, the air conditioner would not keep the room at a tolerable temperature. I went to talk to the lady at the front desk about changing rooms because my daughter was playing in a softball tournament, and we expected to cool down in our hotel room. She stated that the AC systems (mounted below the window) were "all the same" and that the rooms were "just that way in summer." I asked her if we could try another room anyway or if she could have a staff member check out our room to see how hot it was. (It was probably 85 with AC on max setting for 8 hours. The) She declined. I then told her that I was going to have to check out because it was simply too hot to stay in the room. She then offered me the connecting suite room to try but rolled her eyes and acted like I had upset her world. I turned on the AC in that room and left it going for 3 hours. It was no better. She came to my room during my daughter's nap and demanded the key card to the empty room (we were not in it, but waiting to see if it would get any cooler) when I told her it was no better. We spent the rest of the night until bedtime in a restaurant and store so we could cool down. The front desk lady was unpleasant and did not try to resolve the problem without attitude. Would not even consider staying there again
by Joy from Arkansas
My Stay at ABPosted Jul 8, 2013
Pros: The location was convenient to my workshop.
Cons: Linens, flooring, A/C, and staff/manager/owner
Location: This is not really a tourist town but the motel is close to fast-food and university.
Although the room was fairly clean, the A/C was difficult to regulate. It was either freeze to death or burn up. The door was very difficult to open; I even had to get the manager to come open it for me and he explained the "trick" to open the door. Well when you're in a hurry to get in because you're frightened of all the people hanging out around the corner, it's not cool to not be able to open the door! The check-in staff were not friendly at all and neither was the manager; he treated me as if I was stupid for not being able to open the door with the card key. I would not recommend this place to anyone staying alone...I was not comfortable at all.
for Everyoneby Traveler
OK place for one night.Posted Apr 15, 2013
Cons: Staff were not very friendly.
Location: Easy on and off the freeway.
The staff was not too friendly in the morning. We arrived for breakfast before they did. The breakfast was minimal, but OK. The room was comfortable.
for Everyoneby Mary from Missouri
Nice Big RoomPosted Nov 1, 2012
Pros: size of room
Cons: only two pillows and two each of the towels which is acceptable but more is better. Also the carpet was not so nice.
Location: Very easy location but not good for walking anywhere.
Big room with couch...we were pleasantly surprised. And the bathroom was fresh and clean. We should have asked for more pillows and towels...no doubt they would have allowed that...we would have been more comfortable in that case. But we would stay there again.
by Jane from Ky
Should be a 25. hotelPosted Jul 3, 2012
Young lady who checked us in very helpful. Both ice machines broken. Breakfast left alot to be desired, had to wake up someone to open lobby and make coffee. Whole place could use a new coat of paint and some updated furniture and appliances.
Recommendedby A verified traveler from Tx
ReviewPosted Nov 27, 2011
Bed was stained and sheets/quilt were old and ratty. The a/c can only be on or off which was really uncomfortable.
for Couplesby A verified traveler from Miss.
Will use the next trip for what ever reason.Posted May 1, 2010
Our check in was swift with minimal explanation. We were on the ground floor which we prefer. The room was larger than we expected for the price and was clean beyond our expectation. We will be using this facility when needed in the future.