Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Stockport

Very romantic setting

Posted Aug 13, 2014
Pros: beautiful setting and friendly staff
Cons: Improve the cleanliness and I will recommend this hotel to everyone
Location: Ruthin Gaol, Crafts centre, Bodelwyddan castle 30 min away
Hotel setting was breathtaking, great place for a romantic getaway The rump of lamb we had for dinner in the hotel restaurant was delicious, my mouth still waters at the thought of it Staff was genuinely friendly and helpful However there was one big downside for me - cleanliness, I have never seen so many cobwebs in one hotel room and spiders for that instance, also the breakfast, although the staff was friendly, again the cleanliness of the table we sat at was an issue
4 out of 5
Recommended
for Couples
by A verified traveler

Nice stay

Posted Aug 5, 2014
We had a nice one night stay as a relaxing place. The castle is an amazing building in lovely grounds. As we didn't feel like a full restaurant meal, we found the bar menu a little limited although the food was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from telford

Lovely hotel good spa facilities

Posted Jul 29, 2014
Pros: Food couldn't be faulted staff friendly and professional
Cons: Can't think of anything
Location: Ruthin jail well worth a visit as is Llangollen
Wife and I had spa treatments good and reasonable prices excellent lunch and dinner staff first class
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2014
Pros: Restaurant, gardens with peacocks
Cons: Maintenance work needed....paint, torn curtains, etc.
The hotel needs a bit of a facelift but the grounds are lovely and the fact you are staying in a castle makes it a fun experience. There were obvious maintenance issues such as torn curtains, peeling paint outside and inside, etc but it was comfortable enough and a unique experience. It would recommend it since it isn't overpriced. Also, we had dinner in the restaurant and it was excellent...food and service were great! The dining room is very elegant also. The town of Ruthin right outside the castle grounds is cute and there are several pubs we would have liked to check out if we had time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel and spa

Posted Jul 16, 2014
We only stayed the one night but will definately be going back, the room was lovely and clean all the staff were friendly and helpfull. The spa was great too! We had a great night at ruthin.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southampton

Lovely old castle with lots of history.

Posted Jul 6, 2014
Pros: Spacious hotel, grounds and room. Interior rooms amazing decor especially the ceilings. Huge comfortable bed, teas-made, toiletries and lovely linen
Cons: Cooked Breakfast dry.
Location: Lovely location, quiet area and yet near shops, pubs and restaurants. Ruthin very pleasant to walk around and see many historical buildings.
Very pleasant helpful staff. Lovely gardens well maintained with peacocks and chicks wandering freely. Good car parking space.
5 out of 5
Recommended
for Everyone
by A verified traveler from waterlooville

Ruthin castle hotel

Posted Jul 4, 2014
This venue was all we hoped it would be . The staff were all very helpfull well worth a visit .
5 out of 5
Recommended
for Everyone
by Christine from West Yorkshire

Our trip to Wales

Posted Jun 18, 2014
Pros: Great setting, great location, great staff, great breakfast!
Location: Good for visiting Llangollen - the horse drawn barge trips.
One night stay with our Swedish friends - start of our trip to Wales. Booked on line at £80 per room for two double rooms - great bargain.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stafford, UK

Good Hotel in historic town

Posted Jun 8, 2014
Pros: Ambiance, staff
Cons: Getting tired
No shower gel, no loo brush, plastic 'glass' in bathroom not appropriate in this standard of hotel. Disappointed with self service cooked breakfast, lack of choice compared with previous visit.
5 out of 5
Recommended
for Families
by Kim from Chicago

Great hotel

Posted Jun 2, 2014 on Hotels.com
Upon arrival we were upgraded to a suite which was really nice. Beds were comfortable. The only problem we encountered was with the water draining down the tub and sink, seemed clogged but we found that happened at a few places we stayed at through out our 13 day travels. Hotel was easy to find using our GPS. We really enjoyed a night stay in the castle!