Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
60% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not a four star hotel.

Posted Feb 22, 2015
Pros: Location and food.
Cons: Management, staff and all the rooms to be of the same standard. The hotel bar area to be smoke free.
Location: n/a
The food quality is good, but the older rooms are not of a four star standard and are inferior to other rooms which are charged at the same or lower nightly rate. The reception staff are very officious and when issues are raised they are very unapologetic and rude. We would not recommend this hotel. There are many other better hotels in Saalbach without feeling overcharged.
5 out of 5
Recommended
for Couples
by A verified travelerfrom suburban CT

NOT TO BE MISSED! A REMARKABLE HOTEL IN EVERY WAY!

Posted Jul 18, 2011
Where to begin? This is a jewel of a hotel, located in a spectacular mountain setting, with multiple lifts and godolas just a stroll away from the door. From the moment we drove up, we were THRILLED! The facade is magnificent, with a large terrace bedecked with flowers. Greeting at reception was personalized and friendly. Our room was one of the very recently done, and it had every possible amenity, from iPOD dock to huge closets and a fabulous shower. This hotel has so much going for it. Its private gardens are beautifully tended. There is a lovely library, with books in several languages and a computer for guest use, gratis. There is a very large indoor pool in a grotto-like setting, as well as a heated outdoor pool. There is a Finnish sauna, another sauna, and a saline-drip room, replete with birch twigs and natural saltwater drip, said to be good for bronchitis and breathing; my husband said it did wonders for him! Gastronomy is taken seriously at Saalbacher Hof, which has a more formal dining room, where half board guests are served breakfast and dinner, as well as a beautiful, traditional alpine Wirtshaus featuring regional specialties like crispy Wiener schnitzel, myriad soups and salads, and local pork, veal, and beef dishes. Dinner for half board guests is quite an affair---multiple courses, all thoughtfully and artistically prepared and served. We hated to leave this delightful and perfectly run hotel. Truly a gem!
5 out of 5
Recommended
by A verified travelerfrom Stavanger

Perfekt beliggenhet i sentrum, nær alle skiheiser

Posted Feb 16, 2011 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Feb 2, 2011 on Hotels.com
2 out of 5
by Stefanfrom Prague

Try to avoid in low season

Posted Sep 27, 2009
The hotel is in the very centre of the town but that was about its only advantage. The decoration of the rooms was done a couple of decades ago. While probably quite well functioning in high season, we were reminded in every moment that our visit took place in the time of staff holiday and maintenance. The sauna works Mon-Thu only. Well, we arrived on Fri :-) The first night at 9pm we had great difficulties ordering something to eat. The best came in the end - they prepared us a full bill despite the fact that we had prepaid our stay via Expedia. Caveat emptor!