Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Duncan B.C

Allways comfy and friendly !

Posted May 2, 2015
Pros: like home !
Cons: not much!
Location: I live in duncan so use it for Airport !
Very welcoming allways remember our daughters wedding there in 2006 was very nice so I allways go there when Im travelling ...Thank You !
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Apr 23, 2015
Good location and adorable dog(John). Close to butchart, ferries and Victoria.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Olympia, WA

right on Hwy 17 and yet quiet

Posted Apr 15, 2015
Pros: We enjoyed the old world charm, the tasteful decorations.
Cons: The breakfast service could have been a little more prompt.
Location: Butchart Gardens were fabulous, convenient to airport, to ferries, to Victoria, BC
Very charming place with interesting history and lovely decorations. We would certainly choose this place again
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Waddling Dog Weekend

Posted Mar 23, 2015
Pros: It's clean, easy access and dog friendly.
Location: We were only interested in the Fairgrounds and liked the fact that there are restaurants nearby.
We arrived early in the afternoon and were set up in a room on the third floor. We would have liked a first floor room to make it easier for us to take our dogs out for their relief breaks. Because the elevator was so close to us, we managed quite well. When we phoned the front desk to ask for assistance with the TV which was not working, we immediately had some one at our door to help. We had watched the TV the previous night so we knew it was in working order. We soon had our "Hockey Night" on!!! We enjoyed the buffet breakfasts - this allowed us to quickly eat and be on our way to our activities for the day. Check out was quick and easy!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fairmont, BC

Close to ferries.

Posted Mar 8, 2015
This is a lovely hotel - clean, quiet and efficient. The only downside was the staff on the desk with the exception of the young gal. They were efficient but not smiling or friendly. Otherwise a great hotel.
Comment from Hotel Management
Mar 10, 2015 by Madonna, Hotel Management
Thank you Sharon for your feedback! We value our guests' comments and suggestions. I have addressed your comments with our General Manager and Front Desk Manager. All the best to you and your loved ones throughout the year. We hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Parksville

Posted Feb 16, 2015
Cons: We found that the breakfast room needed an attendant. Each day I had to ask for more of everything as the lone desk girl wasn't able to keep check.
Location: When your hotel has a lot of guests, it's a no brainer that there would be lots of folks for breakfast. Food was good but annoying when having to wait
We attended a badminton tournament in Brentwood and Cordova Bay so location was good. Room was clean and spacious but would have appreciated a fridge....which we asked for but never got.
Comment from Hotel Management
Mar 6, 2015 by Madonna, Hotel Management
Thank you for your feedback on your recent stay with us at the Quality Inn Waddling Dog. My sincere apologies in regards to not receiving the fridge in your room. Your comments have been addressed with the appropriate departments. We hope that you will choose to stay with us in the near future. All the best, Quality Inn Waddling Dog
4 out of 5
Recommended
for Getaway With Friends
by Douglas Ffrom Abbotsford

Pleasant stay.

Posted Jan 4, 2015 on Hotels.com
Enjoyed a visit by the fireplace and morning breakfast. Room was clean and comfortable.
3 out of 5
Recommended
for Couples
by Patriciafrom Nanaimo

So So

Posted Dec 31, 2014 on Hotels.com
Bed was uncomfortable. Quality of TV picture was shadowing. For a new TV I expected a good clear picture. Was difficult watching sports. Pub food was very good.
3 out of 5
by A verified travelerfrom chemainus

The hotel stay that didn't happen

Posted Dec 28, 2014
I booked this hotel as I was coming.from Calgary, flying to Victoria to surprise my parents at Christmas. they didn't want to stay at the hotel, so we tried to.cancel upon check in, then we were told that it was booked through expedia so we would have to stay as it was already paid for. We went to out room and the beds weren't even made up so we told the front desk and that was the last available room. I'm still waiting for my refund. The staff was pleasant though.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Parksville, BC

Nice hotel close to Victoria airport

Posted Dec 11, 2014
The staff was friendly, the room was very clean, comfortable and very quiet. The breakfast was enjoyable. I loved the old world charm. I would definitely stay here again.