Ratings based on 501 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value!

Posted Nov 21, 2014
Clean and pleasant. Great experience. For the price, I thought this was an excellent value and I will utilize again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Not bad. Prices appropriate.

Posted Nov 17, 2014
No wiggle room with check in/ check out time. Internet in room very slow. Overall cleaner then I expected. Very easy and simple.
3 out of 5
Recommended
for Everyone
by A verified traveler

Would pay extra and stay somewhere else

Posted Nov 9, 2014
Location: Trader Joe's across the street. Big mall a couple of miles away
We only pd about $75 for the room so we didn't expect too much. The room was fine, nothing fancy. It was clean. We reserved a king, but when we got there they said they didn't have a king. I would hope Expedia and the hotels would get together on something like that.…. the breakfast was mostly just carb city, cereals, waffle machine...juice machine out of order…did have some dry hard boiled eggs, frozen burritos… so, we didn't eat there. If you just need a cheap place to crash and don't care about eating there, it would be ok.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comforter good, pillows bad.

Posted Nov 4, 2014
Pros: Room smelled good
Cons: Eggs at breakfast were horrible.
Location: Merrell Down & Dirty Obstacle course.
Heater dial pointer does not match up with the setting. Had to clout clicks to get to proper position. Good bed, a little soft and pillows were too tall for soft bed. But comforter was very comfortable.
2 out of 5
by A verified travelerfrom Western MA

Not the 'Best' Western

Posted Oct 31, 2014
Pros: The location was very convienient for our needs. The front desk staff were friendly and helpful with area information and directions.
Cons: Consistency of room cleaning. Better maintainence of facilities.
Location: Close to downtown Roseville and about a 25 min drive to Old Sacremento. Numerous restraunts and plenty of shopping within a 5 min drive.
Overall our stay was quite disappointing. The online pictures of the rooms were less than acurate. The linens and towels were stained and worn looking. One would think that staying in a room with two beds would mean at least two full sets of towels. Every single day of our six night stay we had to go down to the office and request a second set of towels. There seemed to be a shortage of linens in general, or at least laundry facilities that were not able to keep up. Several days we returned to find that only one or neither bed had been made. On one ocassion there were no pillowcases or towels. The coffee maker in the room did not work properly and the fridge kept food cool at best. The table and chairs in our room were sticky and could use a cleaning. We stayed in a room directly across from the office and yet we were unable to connect to the internet at all. When we inquired we were told that others had problems also and that is all that was offered. The computer in the lobby was also not working. Breakfast was mediocre at best and the counters and tables could have done with a periodic wipedown during the three hour span that breakfast was set out. Front Desk staff during the day were definitely more helpful with problems than the evening staff
3 out of 5
Recommended
for Everyone
by A verified traveler

Was OK

Posted Oct 28, 2014
Wasn't bad...the company we got our room from messed up and these folks worked through it. We had (2) rooms. Second room had plumbing issues and we were moved. Was OK, not over the top, but OK. We'll come back.
3 out of 5
by A verified travelerfrom tx

Posted Oct 13, 2014
Pros: location
Cons: internet, mattresses,cleanliness
Location: close to mall
Overall was alright for the price, room could have been a little cleaner found hair all over room and it didn't look like it had been really cleaned from previous guest. Internet was not available the whole time while at Hotel. Breakfast was nice a variety of items available. We noticed that the food was not being rotated correctly by employee first in first out with food in refrigerator. Also our room was given away by mistake when we had paid for 3 nights so we were given another room.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Roseville, CA

Nice hotel, good price

Posted Oct 5, 2014
Office staff was not very friendly or helpful. Room wAs nice and clean. Cooled nicely in a lot of heat outside.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Very comfortable stay

Posted Sep 29, 2014
Cons: Internet availability
The staff was very helpful and ready to make sure everything I needed was supplied. Breakfast was decent and had protein. The internet was not working well. This was my only issue.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Crescent City CA

well operated hotel

Posted Sep 28, 2014
Cons: a couple of lights in room did not work-problbe bulbs that had not been checked
hotel staff was friendly and place was well laidout.