Exterior

Reviews of Holiday Inn Express & Suites Davis - University Area, an IHG Hotel

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 576 out of 874 reviews" "
Rating 8 - Good. 229 out of 874 reviews" "
Rating 6 - Okay. 44 out of 874 reviews" "
Rating 4 - Poor. 15 out of 874 reviews" "
Rating 2 - Terrible. 10 out of 874 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 23, 2024
Thank you Adrian for the positive review! We're glad to have met your expectations and hope to see you again soon.

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean updated rooms.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 13, 2024
Hello Melissa! We appreciate the 4 out of 5 rating and look forward to seeing you again soon!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
Thank you for the positive feedback! We're pleased to know you had a positive experience and you enjoyed the breakfast, we hope you stay with us again!

6/10 Okay

Ryan

Liked: Cleanliness
.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 11, 2024
Thank you for your 3 out of 5 review! Your review is important to us, and we're grateful for your perspective. If there's anything in particular that stood out to you, we'd love to hear more.

10/10 Excellent

Nicholas, San Leandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. One of our go-tos for soccer tournaments in Davis
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
We appreciate your kind words and are pleased to know that you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Steven

Traveled with partner
Liked: Amenities
Although the hotel appeared to be full (based on the number of cars in the parking lot last night), I was surprised how quiet the room was. Plus, the bed was very comfortable.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 11, 2024
Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a great experience with us. Hope to see you again soon!

10/10 Excellent

wini

Liked: Cleanliness, staff & service, property conditions & facilities
Our first room was noisy because of air conditioning units outside our window and they gave us another room. Very accommodating. Good breakfast
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 28, 2024
Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a great experience with us. Hope to see you again soon!

10/10 Excellent

Beatriz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff felt welcome like I was at my friends house thank you
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 28, 2024
Thank you for the positive feedback! We're pleased to know you had a positive experience and hope you stay with us again!

10/10 Excellent

Kathryn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff, lobby, location all great. Cleaning of room could be improved... found multiple garbage on floor.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 12, 2024
Hello Kathryn, thank you for your great review, and I'm very sorry our cleaning of the room did not fulfill your expectations. We will take this into consideration to improve our service in the future.

6/10 Okay

Johanna

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 6, 2024
Johanna,We apologize that your stay was unsatisfactory. Your review is important to us, and we are grateful for your perspective. If there's anything in particular that stood out to you, we'd love to hear more.

10/10 Excellent

Diane

Stayed 1 night in Jan 2024
Response from Front Desk on Jan 9, 2024
Hi Diane! Thank you for your 5/5 rating. We hope to see you again soon

10/10 Excellent

Anny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 8, 2024
Thank you Anny for your 5 out of 5 review! We look forward to your next visit.

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 1, 2024
Hi Brad! We appreciate your 5/5 rating and are glad that you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good breakfast.
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 7, 2024
Hello Michelle, thank you for your amazing 5 out of 5 review. We are thrilled to hear you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

nell

Stayed 1 night in Dec 2023
Response from Front Desk on Dec 28, 2023
Hello nell! Thank you for the 5/5 rating! We highly appreciate it. We look forward to next stay with us. Happy New Year!

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 20, 2023
Hello Jean, thank you for your amazing review. We are happy to hear you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Bao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 19, 2023
Thank you Bao for your 5 out of 5 review! We are pleased to hear you enjoyed your stay.

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 17, 2023
Hello Manuel, thank you for your 10/10 review. We hope to see you again soon!

10/10 Excellent

Haripriyan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 18, 2023
Hi Haripriyan! We appreciate your 5/5 rating. See you again soon!

10/10 Excellent

margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 15, 2023
Hello Margaret, thank you for your 10/10 review. We really appreciate it and look forward to seeing you again soon.

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 19, 2023
Thank you Catherine for your review. We look forward to your next stay with us.

10/10 Excellent

Mary

Stayed 1 night in Nov 2023
Response from Front Desk on Dec 12, 2023
Hello Mary, thank you for your 5/5 review! We really appreciate it and hope to see you on your next stay.

10/10 Excellent

Winnie

Stayed 1 night in Nov 2023
Response from Front Desk on Dec 6, 2023
Hello Winnie, thank you for your great review! We hope to see you again soon.

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, easy check in.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 10, 2023
Hello Laura, thank you for your great review. We hope to see you again soon!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Always a pleasure staying at this location and convenient to downtown and UC Davis. Also lets not forget the bikes they provide to get around town.
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 10, 2023
Hello Paul, thank you for your amazing review. We are happy to hear you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 26, 2023
Hello Sarah, thank you for your kind review. Let us know if there's anything we can do to improve. Hope to see you again soon!

10/10 Excellent

Maila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 25, 2023
Hello Maila, thank you for your great review. Hope to see you again soon!

10/10 Excellent

tryg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 21, 2023
Hello Tryg, thank you for your amazing review! Hope to see you again soon.

10/10 Excellent

Mason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 8, 2023
Thank you Mason for your review, we are delighted you enjoyed your stay!

10/10 Excellent

Mason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 8, 2023
Thank you Mason for your review, we are happy to hear your stay was a 10 out of 10!

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 11, 2023
Thank you for your great review Lina! Hope to see you again soon!

8/10 Good

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 28, 2023
Hello Yuka, thank you for your review. We hope to see you again soon!

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 26, 2023
Hello Stacia, thank you so much for your great review.We are happy to hear you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Large and very clean room with comfortable beds. The staff was very friendly and helpful, the area is very convenient to UC Davis. Cons: The noise...from the construction site outside our window, to the upstairs neighbor who was diligently training his dancing horses and stomping around in cowboy boots with spurs all night, despite the no pets allowed policy. Then his sudden and explosive trip to the bathroom, where he reenacted the fourth of July for the entire hotel to enjoy. The walls are clearly not well insulated since we could also hear all the conversations of people walking down the hall at all hours of the night. These issues are no fault of the staff or even the hotel really, more the fault of people who obviously are unaware that they are not the only people on the planet. If you choose to stay here, I recommend earplugs.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 21, 2023
Hello Kelly, thank you for your great review. We are really sorry about your experience with the construction noise and others guests. We will take this into consideration for future reservations. Hope to see you again soon!

8/10 Good

Niels, Wellesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient checkin, friendly staff, included breakfast was nice - nothing fabulous but one of the better chain hotel breakfasts
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 21, 2023
Hello Niels, thanks for your amazing review, we are happy to hear you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2023
Response from Front Desk on Oct 8, 2023
Thank you Rebecca for your review, we are happy to hear you enjoyed your stay with us!

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 21, 2023
Hello Oscar, thank you for your kind review. We hope to see you again soon!

8/10 Good

Lori

Traveled with family
The area was quiet
Stayed 5 nights in Sep 2023
Response from Front Desk on Sep 14, 2023
Hello Lori, thank you for your nice review. We hope to see you again soon!

10/10 Excellent

Elise

Stayed 1 night in Sep 2023
Response from Front Desk on Sep 13, 2023
Hello Elise, thank you for your great review! We are happy to hear you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
Staff was very friendly and helpful. The rooms were very comfortable and clean. Nice decor. Breakfast was great. Excellent location close to center of town and restaurants.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 11, 2023
Hello Celia! Thank you for your incredible review. We are glad to hear you enjoyed your stay with us.We hope to see you again soon!

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities plus the delish breakfast on point. Comfortable bed, fitness room a plus and the friendly and warm greeting on our check-in is a 5 star in my book!
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 9, 2023
Hello Eva, thank you for your amazing review, we are glad to hear you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Patricia, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great staff, overall well maintained hotel. I will gladly come again
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 6, 2023
Hello Patricia, thank you for your amazing review, we are happy to hear you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Would stay again.
Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 4, 2023
Thank you Suzanne for your review, we are happy to hear you enjoyed your stay. Thank you again for choosing The Holiday Inn Express, we hope to see you again in the future!

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 3, 2023
Hello Alejandro, thank you for your kind review. We hope to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 29, 2023
Hello Heather, thank you for your review! We are glad to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from Front Desk on Aug 28, 2023
Thank you John for your review, we are delighted to hear your stay was 5 out of 5! Thank you again for choosing The Holiday Inn Express, we hope to see you again in the future.

10/10 Excellent

Josette, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and condition of the property are excellent.
Stayed 2 nights in Jul 2023
Response from Front Desk on Aug 6, 2023
Hello Josette, thank you for your amazing review, we are happy to hear you enjoyed your stay with us. Hope to see you again in the future.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Front Desk on Jul 23, 2023
Hello Stephanie, we appreciate your review. Please let us know if there's anything we can do to improve. Hope to see you again soon!

10/10 Excellent

Hendrick, Corona

Stayed 1 night in Jul 2023
Response from Front Desk on Aug 6, 2023
Hello Hendrick, we appreciate your review and glad to know you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Jpt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2023
Response from Front Desk on Jul 15, 2023
Hello! Thank you for your great review, we are glad to hear you enjoyed your stay with us! Hope to see you again soon.