Ratings based on 508 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping

Posted Jul 30, 2014
Pros: The rooms are very far from the front of the hotel. The lobby is very nice.
Cons: The hallways and storage rooms that can be seen make the hotel look cheap.
Location: Great for shopping at the mall across the street.
The Double Tree was a nice hotel to stay in after a day of shopping in Sacramento.
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Perfect for large groups to stay near each other

Posted Jul 21, 2014
Pros: The staff was very accommodating - when my type of room wasn't available after a couple of hours they upgraded me -done 1.5 hours before "check-in"
Cons: I liked everything
Location: across from a shopping center and restaurants
There were several of us for a wedding and staying in the same hotel was great. We were able to eat there or near by (many choices), car pool, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from florence,ms

Posted Jul 9, 2014
Location: close to mall and other shopping. also water park and movies close.
Hotel is very clean. Staff is very friendly and helpful. felt secure with card activation into parking areas. nice bar and restraurant.
2 out of 5
by A verified traveler

On the older side

Posted Jul 8, 2014
This is a very well known hotel in Sacramento. It is close to lots of mall shopping and great restaurants.It is simply old and in need of renovation. I felt like the bedding and towels were clean, but everything else seemed dated and well used. I wouldn't stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Very friendly staff

Posted Jun 19, 2014
I stayed a short one night at this hotel preparing to send my daughter off to the air force and the staff were absolutely wonderful not only did they put me on the same floor as her but also took care of the parking fee for us. The room did have a funky smell and the air conditioning wasn't working but it happened to be a cool night so we kept the sliding glass door open, other than that great location and awesome staff...
3 out of 5
by A verified traveler

It was OK.

Posted Jun 19, 2014
This hotel was OK. I thought for a four star it would have been nicer. The restaurant was bland and I wouldn't go back there. There were no in room movies and I could not get a fridge in my room. My leftovers went to waste. You can find much better in this area for the price.
2 out of 5
Recommended
for Everyone
by A verified traveler

Mixed bag

Posted Jun 16, 2014
Pros: Emma and cookie
Cons: Room servicing
The hotel was full. Checki in with Emma was good. She gave us an additional $10 off as an aarp member. The room had not been serviced...no towels, no soap, coffee. I had to call 3 times in 3 hours to get our amenities. There were a couple of events that had loud music going on into the night coming at us from both directions
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Mall and Freeway.

Posted Jun 13, 2014
Staff was good.Easy Parking. Room was good size. Great location.
4 out of 5
by Mark from San Francisco

Airport Terminal

Posted Jun 12, 2014
Pros: Swimming pool
Cons: HD television
Location: We did have a late meal at The Cheesecake Factory.
Everyone was very nice and said hello all the time and that goes a long way with me. The hotel was reminded me of an airport terminal. Charging for parking although only 8 dollars was unnecessary,over half of the the hotel was parking spaces. It is not near the airport nor in Downtown Sacramento so driving is the main way of getting to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

We had a good night sleep.

Posted May 26, 2014
Pros: It has amenities in proximity.
Cons: There should be an area for paid parking and an area for free parking for guests.
Location: The location is next to restaurants, malls and other activities.
When I was going to register I had not brought along my confirmation number so there was some concern at that time, but it was resolved in a timely manner.