Ratings based on 466 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from s.cal
Easy to the freeway.Posted Oct 21, 2014
Everything was like new condition. It is easy to find off the freeway. The staff was friendly and we'll informed.
for Everyoneby A verified traveler from Chicago
Annoyed staff...Posted Oct 14, 2014
Pros: Very clean!
Cons: Attitude of the staff
Location: A few chain restaurants near, but nothing much to do. Very close to the airport and highway to downtown Sacramento!
The hotel was nice, room was clean, bed was comfortable....but the staff had an odd way of speaking with guests. The digital cable and internet were out for my entire stay. I called the front desk to check if it was me and ask about it once on Friday and once on Saturday. Both times the staff seemed offended that I even asked. Isn't cable and internet pretty standard these days? They never apologized, only said yes, it's out. Oooooohkay!? On Saturday night, at around 1 am, the fire alarm went off for about 10 minutes, I went into the hall and everyone from my floor was out in the hall and very confusedly heading toward the stairs in their pajamas. I called the front desk to see what was going on, and they said it was an accident and to tell the floor that it was ok. No apology or anything for the ridiculous noise at 1 am. And I'm sorry....did you say that you want ME to tell the floor about what's going on? Do I work here for you? Are you too busy to tend to your FOUR floors? The room was clean and that made me very happy, but the staff at this hotel was very unprofessional and seemed annoyed at guests even being there. They clearly did not like their jobs and made it clear that they weren't happy to do them. It seemed like the entire staff was made up of teenagers trying to run a hotel when their boss was away. I kept thinking, where is the manager?
for Everyoneby A verified traveler from New Smyrna Beach, Florida
I was never there.Posted Oct 10, 2014
Pros: I like it very much and I have stayed there before
Location: When I visited the last time I just slept and it was perfect distance to the Airport
As a member of a major Board of Directors, I really enjoy the hotel, its service and location
for Everyoneby A verified traveler from Tennessee
Nice place to stay.Posted Oct 8, 2014
Pros: Rooms were clean and comfortable. Close to the airport was very convenient.
The room was comfortable, the beds and pillows were nice. I had accidentally left my work computer in a rental car that I had turned in. The hotel people were so nice, they quickly took me back down to the airport and you could tell that they genuinely cared. The good news is that it all worked out and everyone was very kind during my crisis. Thank you!
for Everyoneby A verified traveler from Portland, OR
Posted Oct 7, 2014
Comfortable hotel. Attentive, knowledgeable staff. More than met my needs at a reasonable rate. I only ate one meal (breakfast) it was fair.
for Everyoneby A verified traveler from Florida
Very nice hotel near airportPosted Oct 3, 2014
We are glad we had the opportunity to spend our last night in California at the Four Points Sheraton near the Sacramento Airport. We enjoyed the convenience of a wonderful dinner and nice breakfast in the restaurant on premises. Our room was lovely. The staff was friendly and helpful. Thanks!!!!!
for Business Travelersby A verified traveler from Midwest
Nice hotel although Fox News channel is mysteriousPosted Sep 22, 2014
Pros: Great location
Cons: Have Fox news available
I like news to catch up and all of the major news channels were available except Fox. The station for Fox was scrampled or not connected-why?
for Everyoneby A verified traveler
Nice hotel, close to the airportPosted Sep 20, 2014
The hotel was easy to locate, off the freeway. Felt safe in the neighborhood. Was clean, bed was very comfortable. Used the shuttle service to the airport at 4 am. I would stay at this hotel again.
for Otherby A verified traveler from Central Indiana
JAH (Just another hotel)Posted Sep 20, 2014
Pros: Shuttle to the airport.
Cons: Cooler weather.
Location: We were just passing through.
Everything transpired as expected and hoped. Not much more to say on the topic.
by A verified traveler
Thin wallsPosted Sep 11, 2014
Pros: Convenient to airport
This is my 2nd stay at this hotel. Walls are very thin so you hear everything next door, phone alarms, TV etc... I will move up the road next time.