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Reviews of Holiday Inn Express Hotel & Suites El Dorado Hills, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites El Dorado Hills, an IHG Hotel
4360 Town Center Blvd, El Dorado Hills, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was located in a very nice area....with shopping and dining in very close walking distance and a beautiful walking path.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kannwanae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area was a beautiful walking area and accessible shopping , dinning and entertainmentfacilities all
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice overall
Stayed 2 nights in Mar 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Mar 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Titus A

Stayed 2 nights in Mar 2024

6/10 Okay

Shimika

Business traveler
Liked: Staff & service, property conditions & facilities
The water was not hot. Took luke warm showers... the bathroom could have been cleaner. Other than that it was great
Stayed 2 nights in Feb 2024

8/10 Good

Roseanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean rooms. Lovely area
Stayed 1 night in Feb 2024

10/10 Excellent

Valentina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in this area and this hotel is NICE. So clean, friendly staff, in a really beautiful walkable area. Wish we were staying longer!
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this place
Stayed 2 nights in Feb 2024

8/10 Good

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Staff were young kids, didn't seem to happy about their jobs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Glisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Samah, san mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Dawn

Stayed 6 nights in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a big shopping center. You can walk to everything movie theater market and lots of food options. Very nice and convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Shane, San Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything which makes it so convenient and friendly staff. Will surely come back here next time.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alec

Stayed 3 nights in Dec 2023

10/10 Excellent

Constance A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Red Hawk Casino New Years Eve Trip.
Our stay was really nice and very clean room. Also over looking the pool area. We had a great time there and our friends had stayed there before.
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the little shelf by the door where we put the key card. There were plenty of USB ports. The K-Cups for coffee were better than the old school coffee. The breakfast had plenty of choices including eggs, sausage, pancakes, cereal, etc.
Stayed 1 night in Dec 2023

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Comfortable and clean
Stayed 1 night in Dec 2023

8/10 Good

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay overnight with my husband and 2 kids when visiting family. The room and bathroom were clean. Staff was friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Traveled with family
Beautiful, comfortable, and attentive staff.
I love this place: the staff is always hospitable, and this past trip Josh at the front desk was especially helpful and knowledgeable. We will remember his professionalism and kindness for a long time! The interior design is crisp, modern, and very comfortable. They have down duvets, a mix of down and hollow-fill pillows, and nice cotton towels. Breakfast is complimentary and is remarkably good. Excellent location too; walking distance to the great shops and restaurants of the El Dorado Hills town center, plus a nice walking/jogging path around the little lake in the center of the businesses & residences. We appreciate this Holiday Inn Express and use it as home base when visiting relatives in the area.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice. Great breakfast. Nice comfortable rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

miguel a

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kathi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a view of the roof which is why I gave it a so-so rating
Stayed 1 night in Dec 2023

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Comfortable, quiet and nice neighborhood. Convenient to all shopping in El Dorado Hills.
Stayed 2 nights in Nov 2023

10/10 Excellent

baiju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Maria Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast buffet.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very noisy, think twice
Don’t stay here if you’re looking for a restful morning. The hotel is nice enough and clean too but the landscapers started at 6am Monday morning with their blowers and edgers. It was very annoying to pay to sleep somewhere but you can’t because of their maintenance. We spoke with the front desk who told us they have no control over that schedule, the Town Center Association handles it. We did call the Association and remind them there is a noise ordinance but they didn’t seem too concerned. I can’t speak for the breakfast, if you want that you better get there early, they stopped serving at 9am, we arrived at 9:10 :((. Shortly after the landscapers the garbage truck arrived. We’ll never stay here again. Do yourself a favor and go ten minutes up the Hwy to Folsom, lots of choices there!
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kaytlin

Stayed 1 night in Nov 2023

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didnt have to drive anywhere. Nice trail to target
Stayed 4 nights in Oct 2023

4/10 Poor

Jackie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Very overpriced for the value. It was clean, but very basic in amenities. Bedding was wrinkled and just didn't seem clean. No glass cups or coffee mugs. TV has no smart TV features.
Stayed 1 night in Oct 2023

2/10 Terrible

Samuel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Had the band next door playing music till 11pm. Front desk said they will stop at 10pm. That was a lie. The guy at the front desk said they stop when they want to and it’s a constant battle between the restaurant and the hotel. Thanks for “upgrading” us to a noisy room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice setting with town within walking distance. Would definitely stay there again. Check in and check out a breeze.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location - walkable to many restaurants. Clean and quiet. Decent breakfast. Had all the amenities we needed.
Stayed 2 nights in Oct 2023

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was spotless but not very quiet. Conversations echoed in the hallway and the air conditioner was very loud also.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Spacious hotel room, comfortable bed and pillows. Nice breakfast and coffee.
Stayed 1 night in Oct 2023

10/10 Excellent

Debborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Gwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was close to & a convenient location to our nephew & nieces house. The front desk staff were very pleasant. The only problem was on Friday evening the elevator was down and we had to walk up three flights of stairs to the 4th Floor.
Stayed 2 nights in Oct 2023

10/10 Excellent

Spenser

Stayed 2 nights in Oct 2023

10/10 Excellent

patricia

Stayed 1 night in Oct 2023

10/10 Excellent

Lizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023