Ratings based on 796 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Jun 30, 2015
Great location. Very welcoming and accommodating staff from the valet to front desk to bar/restaurant staff. Yummy food, well made drinks, and relaxing atmospheres. Will stay here again if another trip to Sacramento comes up! This all means a lot coming from a hotel snob. Thanks Hyatt.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sac visit

Posted Jun 26, 2015
Everything was outstanding. Close to everything we wanted to see
5 out of 5
Recommended
for Everyone
by A verified traveler from T.O. CA

Great downtown place to stay!!!

Posted Jun 11, 2015
From the time you walked in the front doors your greeted with a smile! The setting is clean, beautiful, tranquil! The front desk staff person I had was amazing our comfort was the # 1 thing for her (rock star)!!! We were missing some items toothpaste, mouthwash, even hairspray she made sure we had it all. The rooms super clean and the beds comfy, views beautiful. Food outstanding - from breakfast to dinner at Dawson's! Staff all helpful! ...... thanks for a wonderful stay!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Monterey, CA

Posted Jun 6, 2015
Location: Good eating. Old town not too far. Capitol building and park across the street.
Hotel is easy to find and get to, quiet. We avoided the breakfast buffet but smaller items on the menu were tasty and mostly moderately priced. Meeting rooms were very good for the entire assembly I attended, and break-out rooms conveniently located. Beds comfortable. Staff friendly and very helpful. Example: I forgot my toothbrush; my roomie phoned the desk, and within five minutes I had a toothbrush AND toothpaste. It's a short walk to a big selection of excellent moderately priced restaurants and convenient to the Capitol.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome place to stay, lots to do close by.

Posted May 26, 2015
Had a great Memorial day weekend in downtown Sacramento, love the location and the room and service was amazing!
Comment from Hotel Management
May 31, 2015 by Terra , Hotel Management
Who doesn't love breakfast in bed! Glad you stayed with us for the holiday weekend and enjoyed our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockton

All Good

Posted May 25, 2015
Location: A little far to walk to Old Town for people my age...but close to lots of down town venues!
Easy self-parking, friendly staff, nice room, nice bar tender (Laura), great eggs benedict! All Good!
Comment from Hotel Management
May 31, 2015 by Terra, Hotel Management
Thank you for your kind comments regarding Laura! We receive many positive comments regarding the service she gives her guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wedding weekend

Posted May 4, 2015
Pros: Excellent Bell personnel. Excellent check in/ reservation staff.
Cons: how to mix a Manhattan.
---did not have a place to stay when we arrived in Sacramento. Daughter found the hotel on Expedia. We wanted to be near the Oak Park Brewery. The location was perfect. Nice area next to the park.
Comment from Hotel Management
May 7, 2015 by Terra M., Hotel Management
Lucky us that you decided to stay with us! Our staff is truly our best asset! Thank you for your kind acknowledgement.
5 out of 5
Recommended
for Everyone
by A verified traveler

My regular has been replaced.

Posted May 3, 2015
Stayed here because my regular was booked. My regular has now been replaced by Hyatt Regency.
Comment from Hotel Management
May 7, 2015 by Terra, Hotel Management
We are so excited to welcome you to the Hyatt family! Can't wait to for your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler from tahoe

Comfortable

Posted Apr 20, 2015
Room was clean & comfortable, most comfortable bed ever! staff were great. Easy walk to happenings down town. Pool is in an area surrounded by thick shrubbery so that passers cannot see or be seen, ok but a little awkward. There wasn't enough seating to find a spot in the sun and the hot tub was gross so we weren't able to utilize that. Paying $20 for parking after paying $160 for a room, I get it, maybe the garage isn't owned by the hotel but it would have been nice if a parking spot were included.
Comment from Hotel Management
Apr 25, 2015 by Terra, Hotel Management
Glad you rested well in our new beds!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Stayed here many times and will stay there again. Is comfortable, but the walls are thin and you can hear your neighbors