Ratings based on 626 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Be sure you research Sacramento

Posted Sep 14, 2014
Cons: Very sterile atmosphere, needs to be more personable
Location: We couldn't find anything decent
Boring city with plenty of homeless, choose another location
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

prime downtown location

Posted Sep 12, 2014
Pros: location
comfortable, reasonably priced, in the middle of downtown. Close to everything
Comment from Hotel Management
Sep 15, 2014 by Megahn, Hotel Management
Thank you so much for the 5 star review! I'm glad you enjoyed your stay!
3 out of 5
by A verified traveler from South Carolina

Nice enough but could've been better

Posted Aug 27, 2014
I was a little surprised when the first room we walked in smelled like stale cigarettes. We were told that the entire hotel is smoke free. We were moved to another room which did not smell like cigarettes. Also, I found it surprising that staying in a luxury hotel you would not have free wifi in your guest room. If you wanted wifi you were charged 9.95 per day. Everything was overpriced with a can of coke costing $4.00 in the wet bar.
Comment from Hotel Management
Sep 1, 2014 by Megahn, Hotel Management
I'm very sorry that your initial impression of the hotel was a room that smelled of cigarettes. This would understandably be disappointing and I apologize for any inconvenience this may have caused you. In regards to guestroom Internet, we do offer some complimentary options to our guests-I'm sorry you were not made aware of them. I hope that next time you're in Sacramento, you'll give us another try.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Aug 25, 2014
Great place to stay in Sacramento. Hotel is very modern. Really enjoyed the lobby's bar and lounge. Breakfast buffet was very nice too. Will definitely stay here again next time I am in Sacramento.
Comment from Hotel Management
Aug 26, 2014 by Megahn, Hotel Management
Thank you for the great review! We look forward to having you back next time you're in Sacramento!
5 out of 5
Recommended
for Everyone
by A verified traveler from SF Bay Area

Nice hotel stay in the heart of downtown Sac

Posted Aug 12, 2014
Pros: Modern rooms. Luxury linens & toileties. Nice amenities; fitness, spa, pool, lounge & restaurant. Friendly staff. Excellent service.
Cons: Updated fixtures in bathroom shower.
Location: In the heart of downtown Sac. across from the State Captial. Walking distance to restaurants/nightlife. Minutes from shopping and the Cal Expo.
Great hotel stay from the beginning to end of our stay. Nice room with a view. Fast, knowledgeable staff. Friendly service. Very accommodating to special requests. Great recommendations.
Comment from Hotel Management
Aug 17, 2014 by Megahn, Hotel Management
Thank you so much for the 5 star review!! I'm so glad you enjoyed your stay and we appreciate you taking the time to share your experience! We look forward to having you back as our guest!
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional service at Hyatt Sacramento

Posted Aug 11, 2014
From our first point of contact at the door till ou final goodbye service at the Sacramento Hyatt was exceptional Food was excellent and service was friendly and attentive. The whole vibe and Bianca of this hotel is contporsry and very upscale. Double suite was very comfortable and clean. Highly recommend this hotel
Comment from Hotel Management
Aug 14, 2014 by Megahn, Hotel Management
Thank you so much for the recommendation! I'm sorry you had to say goodbye, but hopefully you can come back and see us again soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the heart of Sacramento

Posted Jul 21, 2014
We decided to have an overnight trip to Sacramento, just a quick getaway. We were in the fence between staying at the Westin, the Sheraton or here. Having lived in Sacramento, I knew the Westin to be about 10 miles away from town. We settled on the Hyatt, and we are thrilled that we did. Staff service is excellent, hotel is clean and has great amenities. It's close enough to Old Town to be a 20 minute walk, great night clubs within 5 minute walking distance and tons of fabulous eateries! All this and a great nights sleep in clean, comfy beds.
Comment from Hotel Management
Jul 25, 2014 by Megahn, Hotel Management
Our location really is fantastic, and with the recent purchase of new mattresses for every room, our beds are pretty hard to beat! Thank you so much for taking a few moments to share your review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Pros: The pool is great and the staff is very nice
Good hotel in downtown. the staff was very nice and the room clean and comfortable. I love the steak restaurant inside the hotel. Starbucks is also in the hotel and a nice bar .
Comment from Hotel Management
Jul 26, 2014 by Megahn, Hotel Management
I'm glad you were able to enjoy dinner in Dawson's! Thank you for sharing your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near capitol park

Posted Jul 14, 2014
The hyatt Is a very classy establishment that is located across from the capitol building. aka "arnolds house" and is in the heart of downtown Sacramento. Hotel staff are very helpful and courteous and the rooms are emaculant. I would recommend it to anyone staying in the city, the Hyatt is ryatt (ri-at). That should be their slogan cause they are on point.
Comment from Hotel Management
Jul 18, 2014 by Megahn, Hotel Management
Awesome!! Thank you for the 5 star review and great recommendation!!
5 out of 5
Recommended
for Everyone
by A verified traveler from OKC

Wonderful service throughout entire hotel!!

Posted Jul 13, 2014
Loved my room, loved the pool and staff was awesome!
Comment from Hotel Management
Jul 15, 2014 by Megahn, Hotel Management
Thank you so much for the 5 star review! We appreciate you taking a few minutes to share your feedback and we're thrilled to hear you enjoyed your stay!