Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel Had a good time.

Posted Jul 28, 2014
Pros: The breakfast in the morning.
Cons: A scale in the exercise room to weigh yourself.
Location: The factory outlets are accross the street and a great place to go hiking.
I t was a great experience and we were pleasantly surprised when the desk clerk upgraded us to an executive suite. Thank you very much.. The room was actually for a handicapped person. No one in my party is handicapped.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location.

Posted Jul 7, 2014
Pros: Overall quality.
Cons: Increased mattress comfort.
Location: Convenient location.
Friendly customer service. Excellent accommodations. Complimentary breakfast satisfactory.
5 out of 5
Recommended
for Everyone
by Mark from Campbell, Ca

Worth the acclaim!

Posted Jun 17, 2014
Everything positive you've read is right on the money. We had a perfect experience. First of all, the evening front desk concierge (Sean) embodies customer service. My wife and I both commented as to this as its a rare siting nowadays. He set the tone for a great weekend. The mini suite we had was more than ample at close to 500 square feet. That being said, much of the suite was the included fridge, stove, microwave, dishwasher, etc. Not that this was a bad thing, but we weren't there to use those amenities. It was nice to have plates and utensils at our disposal though. The bed was quite nice with a pillow top over the mattress. I slept fine, my wife thought it needed a little more support but it's a personal preference thing. Bathroom wasnt huge but easily enough so we didn't bump into each other while in it. TV was a bit small and positioned in an unusual location as it was directly to the left of the bed rather than on the wall in front of the bed. I think this was to allow viewing from the full size lounger at the end of the room. Finally, the complimentary breakfast isnt full scale but it had cereal, muffins, bottled juices and milk which was fine by us. Check out the warm chocolate chip cookies at night! The location was awesome as you're right in the heart of a populated retail area. The outlets, restaurants and a movie theater were all within walking distance of the hotel. We would definitely come back!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Value

Posted Jun 10, 2014
Nothing too fancy but a comfortable, clean room for a very good price. The staff was exceptionally friendly and helpful.
Comment from Hotel Management
Jun 14, 2014 by Dear Valuled Guest, Hotel Management
Dear Valuled Guest, Thank you for noticing the cleanliness of our hotel. Our housekeeping staff takes pride in their jobs and our housekeeping supervisor works tirelessly to keep the staff motivated. I will be sure to pass this review along to my team during our next team meeting. Thanks again and please think of us on your next visit to Folsom, CA Sincerely, Regina Bryant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Night's Sleep

Posted May 27, 2014
Location: Wounded Veteran's Run! Memorial Day
Overall great experience. Nice sized room. The only thing that we did not like was the room temperature - it was too warm while we slept, but the AC until blew directly onto the person sleeping on the fold-out couch - so we didnt want to freeze him out by turning it on.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not as nice as in the past

Posted May 27, 2014
This hotel has gone downhill since we last stayed here. The room was OK but the thermostat needs to be replaced. And the hotel is looking a little worn.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2014
Pros: The room was clean and comfortable.
Location: The location was perfect to Old Town Folsom, a number of restaurant options.
The hotel staff were attentive. They immediately fixed the blow dryer in my room. It was a simple fix.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2014
Very nice! Comfortable. Close to shopping. Friendly staffs.
Comment from Hotel Management
Jun 16, 2014 by Dear Valuled Guest, Hotel Management
Dear Verified Traveler, Our Team is relentlessly striving to exceed the expectations of our guests, and I am very happy to hear my Team was able to meet your service needs. We all so appreciate you taking the time to post your comments. Thank you Regina Bryant General Manager
5 out of 5
Recommended
for Everyone
by John from Monterey, CA

Great value, clean, and overall excellent

Posted May 18, 2014
Pros: Layout of room and price
Cons: Internet is a bit slow sometimes, but mostly ok
Location: Outlet stores close but most shopping further east down Iron Pt or Folsom Blvd
We stayed here for a couple of days during a big USTA tennis tournament. The hotel is clean, the room properly furnished (small kitchenette). It was reasonably priced.
Comment from Hotel Management
Jun 5, 2014 by Dear Valuled Guest, Hotel Management
Dear Valued Guest, Thank you for taking the time to post a review about our hotel. We know many people read reviews and take a cue from guests like you. Thanks for noticing the cleanliness of our hotel and guest rooms. Our housekeeping staff takes pride in their jobs and our executive housekeeper works tirelessly to keep the staff motivated. I'll be sure to pass this along to them during our next team meeting. Warm Regards, Regina Bryant General Manager
4 out of 5
Recommended
for Everyone
by Chris from Bay Area

Beautiful hotel in a great location

Posted May 14, 2014
Pros: The cleanliness and decor/style. Also the breakfast.
Cons: Appliances and heating/cooling adjustment
Location: Walking distance to movie theater and several dining options, near an OK outlet mall, very close to Folsom with its beautiful historic downtown.
This hotel was very nice and I was happy to stay here with my girlfriend while working away from home. In the morning there was a great breakfast selection by the lobby. The only poor thing about the hotel was the refrigerator in the room was so noisy at night; the first time it woke me up I thought there was vacuuming in the halls but it was 3AM. It woke me up twice more before I went over and turned the settings way down which seemed to help. Other than that it was a nice stay!
Comment from Hotel Management
Jun 16, 2014 by Dear Valuled Guest, Hotel Management
Dear Chris, Thank you for posting your review of our hotel. I am sorry to hear that you experienced a problem with noise during your stay and not able to get a good nights sleep. Your comments are very much appreciated as they help us to identify areas of improvement. Again Thank you for your comments Sincerely, Regina Bryant General Mangaer