Property entrance

Reviews of Larkspur Landing Sacramento - An All-Suite Hotel

3 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 338 out of 1003 reviews" "
Rating 8 - Good. 295 out of 1003 reviews" "
Rating 6 - Okay. 169 out of 1003 reviews" "
Rating 4 - Poor. 103 out of 1003 reviews" "
Rating 2 - Terrible. 98 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tonii, Vallejo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property…awesome staff…awesome area!
Stayed 3 nights in Feb 2024

2/10 Terrible

Jacqueline

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When they REFUSE to unplug your TOILET or offer to move you rooms and give you a plunger for you to deal with it and clean up the overflow yourself - they have no business being in business Expedia also believed the manager when I text them for assistance although I had sent Expedia pictures and still neither would assist. Hot water and pressure are minimal - this is a health violation on top of it all. There is NO BREAKFAST OR FRESH BAKES AS ADVERTISED PLEASE SEE MY GOOGLE REVIEW FOR PICS!! Worst stay ever literally in my life!!!
Stayed 1 night in Mar 2024

4/10 Poor

Nikki

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities
I do not recommend this hotel. Disappointed upon entering the room, as it was a bit outdated and small given the price, but the greatest dissatisfaction was the cleanliness and breakfast options. The room did not have a garbage can, there was garbage under the bed, and the sheets had what appeared to be blood stains as well as dirt marks. We asked for an extra set of sheets, which were also stained. There were no complementary bathroom/shower items, which would have been handy. You could also hear cars drifting in the street from the room. The included breakfast was just an assortment of packaged food, such as cereal bars, instant oatmeal, bagels that were hard, fruit cups, and yogurt. Coffee options only included decaf when we were out, which was barely lukewarm. Staff was friendly enough. Luckily we had only booked one night. I would not stay here again.
Stayed 1 night in Mar 2024

2/10 Terrible

KATHLEEN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice, Upon trying to enter room had to have a staff member come up and show me a different way to open cause it was "old". Room was smelly, Bed and Pillow were horrible, Floor needed vacuuming, Bathroom smelled like urine, Banging on outside wall while trying to sleep. Overall would not stay in this hotel again.
Stayed 1 night in Mar 2024

8/10 Good

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outdated. But hey, for the price..cool staff
Stayed 1 night in Feb 2024

2/10 Terrible

John, Morgan Hill

Traveled with family
Disliked: Cleanliness, staff & service
Sketchy
Stayed 2 nights in Jan 2024

6/10 Okay

Tony Gonzales

Business traveler
Liked: Staff & service
Staff are friendly and helpful, rooms are a bit outdated.
Stayed 1 night in Feb 2024

6/10 Okay

David

Area and property has gone downhill some.
Stayed 1 night in Feb 2024

10/10 Excellent

jackelyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Only downside is that I asked for more pillows because I was recovering from a surgery and I never got them.
Stayed 2 nights in Feb 2024

10/10 Excellent

Harry, Fresno

Stayed 2 nights in Feb 2024

2/10 Terrible

Atitaya, Berkeley

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid higher rate to get room with 2 king beds. However, when I checked in the staff told me that they don’t have a type of room I booked. The staff told be that the hotel was overbooked and my room already taken by customer who checked in first!! So they honored us by given 2 rooms that not next to each other with one small bed in each room. My husband me and my 10 years old ended up sleeping together in one small bed because we brought only one luggage and want to enjoy the night together. Since I paid the premium price for the premium room but ended up sleeping at the lower rate room the hotel didn’t offer the discount or apologize for their mistake. The room looks clean for the eyesight but there is a bed bugs so you should be aware.
Stayed 1 night in Jan 2024

4/10 Poor

Alexandra

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hi - the carpet was stained and the light in the bathroom blinked and made a loud buzzing. The refrigerator was also very noisy. Bare bones. But the staff were very friendly and helpful.
Stayed 1 night in Jan 2024

6/10 Okay

Phonnary

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was friendly.
Stayed 2 nights in Jan 2024

6/10 Okay

David

Stayed 4 nights in Jan 2024

8/10 Good

Chandell

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

anna

Stayed 1 night in Jan 2024

6/10 Okay

Jennifer, Santa rosa

Stayed 2 nights in Jan 2024

6/10 Okay

Tammy

Stayed 3 nights in Jan 2024

8/10 Good

Eric

Stayed 2 nights in Jan 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Good condition
Stayed 2 nights in Jan 2024

6/10 Okay

Yvonne

Liked: Staff & service
Disliked: Cleanliness
The location was suitable for what we needed. I was a little disappointed with the inside of the hotel. It didnt seem like it was properly maintained.
Stayed 1 night in Dec 2023

10/10 Excellent

Tonii, Vallejo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is it possible to give this place MORE than 5 stars? This was an unexpected gem that I stumbled across when my usual place was unavailable. The staff…top notch…the room was spacious and clean…the area was safe and don’t get me started on the free laundry (must bring your own soap) and the free breakfast was to die for. I think my usual place just lost me as a regular, as I travel monthly for work. Larkspur Landing is my new second home!! Very reasonably priced for what they have to offer.
Stayed 1 night in Dec 2023
Response from Francisca on Dec 26, 2023
Thank you so much Tonii we work so hard to have a clean and nice place, thank you for coming I hope to see you soon

8/10 Good

Ann

Stayed 4 nights in Dec 2023

10/10 Excellent

SHEILA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marc-Anthony

Stayed 1 night in Dec 2023

10/10 Excellent

Mahwasch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Christine

Stayed 3 nights in Dec 2023

8/10 Good

Chante

Liked: Cleanliness, staff & service, room comfort
The trip was good! Check-in was quick and easy. The receptionist was very friendly and accommodating, along with the housekeeping crew. Our room was cozy and comfortable. We were able to log into Netflix on the television which was cool. A very nice place for an out of town staycation. My husband and I wanted to get away but go somewhere that we can just stay in the entire time and enjoy each other. This was a great spot for that! The only thing this property should do is renovate. The cabinets in the kitchen area and the bathroom looked dated and the shower/bathtub combo creaked wig every move you made while showering which was odd. I would stay here again though. Good property with great food options nearby including two grocery stores and a cvs.
Stayed 2 nights in Dec 2023

6/10 Okay

sahr

Disliked: Cleanliness, staff & service
Poor
Stayed 1 night in Dec 2023

10/10 Excellent

Fahim

Stayed 1 night in Dec 2023

6/10 Okay

Denise

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in was given a room. Went to room, was not cleaned! Housekeeping never cleaned. Was given second room. Hair ball near garbage, hair on shower curtain, hair on bathroom floor. Have pictures! Told lady when checking out. Was told she would talk to her supervisor. We have stayed here several times. This was the worst
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

6/10 Okay

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled terrible. Said it was just carpet cleaned. Pictures looked nice on website. This is not as nice as the pics. Would not stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
STAY
Room was clean but on the outdated side. Bathroom sink had stains. Could use a fresher upper. Overall, my stay was nice.
Stayed 3 nights in Dec 2023

2/10 Terrible

Nickolas

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First got to the room and immediately noticed there was a smell ( I don’t know what it was ) but it wasn’t pleasant. The refrigerator didn’t work either. Went to the front desk to have it fixed but they didn’t have anyone onsite so was moved to another room. Then the sheets had another persons hair. Instead of hauling my family around I just cleaned it with a roller and sprain Lysol since it was only for one night.
Stayed 1 night in Dec 2023

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Needs updating but good value.
Stayed 5 nights in Dec 2023

6/10 Okay

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great service room not so much
We got checked into a room that smelled like smoke and whatever air freshener they ise to mask it. Not sure what is worse. Went to the front counter and was told i couldn't be moved until the next day. They did comp the first night for the issue and the service was great but the room was gross. This is a review for this trip only normally for the price this is 5 stars.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Mediocre at Best - Breakfast was the highlight
We stayed at this Larkspur Landing location as a family of 4 for 1 night during the CIM marathon weekend. Initially, we had confirmed a booking through Hotels.com for 2 rooms - upon arrival, the hotel only had one room available (though they acknowledged that the reservation was for 2 rooms and 4 people). The front desk offered no apology and seemed completely unconcerned about the issue and blamed Hotels.com for the error (which may have been true, but didn't do much for me in the moment). The manager was finally able to approve a larger room to accommodate us all, but charged an 'upgrade fee' and, again, no apologies were offered for the issue. They did not seem to have any alternative solutions had that room not been available since they were sold out. I was anticipating the room to be somewhat 'dated' which is clear in the photos online, however I was incredibly disappointed at how little this property invested in basic amenities like shampoo/conditioner (attached to the shower wall), towels (thin, small, only 2 provided), pillows (LUMPY!), and lighting (dark). I will admit that the cold breakfast bar was a pleasant surprise - high quality, well stocked, and timely. Aside from that I would have been hard pressed to find a bright spot during this stay. Was it completely awful? No, it wasn't really that bad but I wouldn't say I left as a satisfied guest. Would I come here again? Probably not, unless it was at a significant discount and my other options were limited.
Stayed 1 night in Dec 2023

4/10 Poor

Sherri

Business traveler
Liked: Amenities
I could hear loud rap music at 3AM…lots of chatter after midnight
Stayed 3 nights in Dec 2023

2/10 Terrible

Siah

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awful!
The hotel first checked me into a room that had a card reader that didn't work so door was open for anyone to walk in. They switched me to another room and the new room smelled like cigarettes, I went down and asked for an air freshener and they said they don't have any. When I got back to the hotel on the first day there I noticed the room had not been serviced so I got to the phone to call guest services and the phone didn't work. I go down to the lobby and request service and when I got back I noticed they didn't clean, change the sheets or replace the toilet paper. I ran out of toilet paper on the second day there. I went and complained again and they finally serviced the room, changed the sheets and replace the toilet paper. I'll never stay here ever again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a mini kitchen which we didn’t use but the property was perfect for a visit with our kids
Stayed 3 nights in Nov 2023

10/10 Excellent

Jesus

Stayed 3 nights in Nov 2023

10/10 Excellent

Jim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Close by where I needed to be overall a little dated with no charger at the desk
Stayed 1 night in Nov 2023

8/10 Good

Eileen

Liked: Cleanliness, staff & service
Great location for us. The bed was a double so a little small for us. The furniture was a little worn and scuffed. “Breakfast” was all packaged food that was barely edible. Good shows and towels, great to have a full kitchen if minimal with just 2 forks, two plates, etc. we will go back but choose a bigger room with queen bed and separate room. Great staff and quiet.
Stayed 3 nights in Nov 2023

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff great except one person. Beds were dbl, not queen, old lumpy. Brkfst: not so great, slim pickings, coffee not hot very weak except Sat. Great
Stayed 3 nights in Nov 2023

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
The rooms have kitchens which is nice but the condition of the property (at least in our room) was rundown. The cabinets are worn and scratched. Paint could be freshened. The refrigerator was very old and never stopped running rather noisily. The TVs were both very old with horrible pictures. I do not fault the staff, the property just needs an update with new paint, appliances and electronics. The location is convenient but not he greatest part of town. They are pet friendly which is great. I would stay here again but only because of the pet policy and hoe close it was to family.
Stayed 4 nights in Nov 2023

10/10 Excellent

Karina

Stayed 2 nights in Nov 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Liked that they had a restraunte next door, plus a number of stores around the area. Negetive part was the property itself, very unkeeped and dirty.
Stayed 1 night in Nov 2023

10/10 Excellent

THOMAS, Fremont

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the quietest room I have stayed in for many years. I am a light sleeper, so the quiet was important. There was plenty of convenient free parting. A comfortable stay.

10/10 Excellent

Donald

Stayed 1 night in Nov 2023