Ratings based on 141 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
by Kayla from San Francisco, CA
outside area and pool are beautiful.Posted Jun 22, 2014
Pros: i loved the outdoor area. it looked very nice and well maintained and the staff was very nice.
Cons: clean the rooms? honestly our room wasnt clean i felt very uncomfortable in it.
Location: tons of shopping! tons of restaurants! directly next door to the punchline comedy club and to the little outdoor shopping area.
Outside was beautiful and i was very impressed. The pool seemed nice but it didnt look clean. I only stayed one night to attend a show at the punchline which was directly next door and so many restaurants and shopping centers very close by. inside the room was pretty bad. there were flies everywhere spiders everywhere and the bathtub was disgusting. it looked like it had never been cleaned. The bed was very uncomfortable and hard as a rock and i recommend bringing your own pillow because their pillows are so thin its like just sleeping on an empty pillowcase. i couldnt wait to leave the next morning because i just felt so uncomfortable in the room.
by Lisa from Modesto, CA
UnaccommodatingPosted Jun 18, 2014
Pros: They allow dogs
Cons: The customer service and cleanliness
Location: Plenty of places to eat, but didn't see much as far as recreation goes.
I found my overall experience there to be highly disappointing based upon the reviews I had read prior to booking my room there. I expected the staff to be much more accommodating and willing to work with their customers to ensure they walk away satisfied with their experience. When we checked in the guy was reasonably nice but the room he gave us was awful. It was dirty and small and the A/C did not work at all. It seemed as though he put us on the side where they put the locals that rent rooms which was not what I was looking for. We went to the front desk to request a new room and the guy gave us a really hard time about it. I even offered to pay more for an upgrade and he actually told me that I couldn't because all the rooms were exactly the same. After arguing with the guy for a good twenty minutes we finally got a better room, which was definitely not the same as the first one. The a/c still didn't work very good but the room was a lot bigger and cleaner. On a positive note however, the pool was extremely clean and they did not charge me the pet deposit for my dog.
for Everyoneby A verified traveler
Motel 6Posted Feb 19, 2014
My stay was okay. I think that the rooms could be updated a little more. New mattresses, new paint.
by n/a from Sacramento
Wasted MoneyPosted Jan 31, 2014
I booked this for my relatives coming in late from Los Angeles. I called hotel to say no clue the time they would arrive but definitely in the a.m. No problem was told. Due to rain/weather/traffic, they were held up and did not arrive until 4am at which time the hotel clerk refused them the room. They also said they couldn't rebook them a room since the computers were down. They were turned away after being in a car for eleven hours with kids. When told there were kids waiting and the drive time, explanation, etc. they were still refused. I wasted money for nothing and received no credit or refund. Poor reflection on hotel and expedia which I always have used but will not in future. What a poor excuse for a hotel and their staff and service. How do you turn families away with proof of a reservation confirmation in hand? Computers down or not.
for Familiesby candy & jaci from seattle
great last minute findPosted Jan 22, 2014 on Hotels.com
by Mark from California
Bad DealPosted Jan 15, 2014
Pros: Close to the convention center
Cons: people in the area
The motel was run down, rooms and exterior were dirty and smelled. I would never stay at this motel again for reasons I can not mention in a review.
for Overnight Stay Before Destinationby John from Sacramento
best priced motel with great shopping near byPosted Jan 13, 2014 on Hotels.com
Really convenient location. movies, mall and restaurants all within walking distance. best priced motel in the area if paid online.
for Everyoneby Ed from Sacramento
ok I guessPosted Nov 29, 2013
two trips to the office to get re-keyed before we could check in. the magnetic keys weren't working in the locks properly. The location is a good, price is right but there is a lot of transient traffic. That wasn't a problem this time, they have a security guard on premises. The place is kind of run down, but not too too bad. It is right in the middle of Sacramento's largest retail center and there are cinemas and dining within walking distance.
by A verified traveler
Posted Nov 26, 2013
for Business Travelersby A verified traveler
BadPosted Nov 1, 2013 on Hotels.com