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Reviews of Executive Inn and Suites

2 out of 5
Executive Inn and Suites
216 Bannon Street, Sacramento, CA

Reviews

5.8
Rating 10 - Excellent. 169 out of 982 reviews" "
Rating 8 - Good. 198 out of 982 reviews" "
Rating 6 - Okay. 201 out of 982 reviews" "
Rating 4 - Poor. 174 out of 982 reviews" "
Rating 2 - Terrible. 240 out of 982 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock was broken, floors were sticky front desk staff was super rude.
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess was very cantankerous. She made some disparaging remarks about third party agencies and i was very displeased with theyre being no smoke detectors and the sink was busted.
Stayed 2 nights in Apr 2024

2/10 Terrible

Michael Angelo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel/motel I’ve stayed in so far!
Stayed 3 nights in Apr 2024

2/10 Terrible

Leslie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Monique, Sacramento

Disliked: Cleanliness, staff & service
You might walk in on someone cos they gave you someone
Stayed 1 night in Mar 2024

4/10 Poor

Donald, Parksville

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Positive: Comfortable bed. Negatives: No lid on toilet tank. Unable to get Internet connected. Broken leg on luggage bench. No cups for coffee machine, and no coffee pods. Fridge was missing, just an empty hole under the counter. No amenities. No breakfast facilities.
Stayed 1 night in Mar 2024

8/10 Good

Cesar

Stayed 1 night in Mar 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean,quite,and safe
Stayed 3 nights in Mar 2024

2/10 Terrible

Terrence

Disliked: Staff & service
When I arrived someone was locking up the place. Left a note on the window stating be back in 30 minutes. Called the number on the window and literally got person persecuted for trying to get answers after driving 2 hours to get there. The manager/owner was the most disrespectful piece of……..totally unacceptable
Stayed 1 night in Mar 2024

6/10 Okay

Donald

It was okay

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was a non smoke room however it strongly smelled like cigarette and there was no fire alarm. Felt unsafe and left.
Stayed 1 night in Mar 2024

10/10 Excellent

Darksym

Stayed 2 nights in Feb 2024

6/10 Okay

Julius

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front windoow was broke Door handle was taped up bcuz it was also broken.. The place needs renovation Asap
Stayed 1 night in Feb 2024

6/10 Okay

Gary Dalit

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off freeway, McDonald's, Denny's & gas station two blocks from hotel is the only good thing about this place. Staff is ok, my room was supposed to be a non-smoking room BUT, it smelled like smoke (like the smell is penetrated in the room). Surrounded by homelessness and the area around the hotel was dirty.
Stayed 1 night in Feb 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had two individual kleenex tissues. No lamps. Wait, there was a lamp but no bulb and apparently it was unused since 1954. TV didn't work. Desk guy was weird, treated me like the homeless who camp nearby. I called three times about the TV and he finally showed up, and was defeated by the TV, and almost wordlessly he got me a new room. TV worked but my luggage had to go on the bed to open because there was no side table. Old-fashioned heaters were noisy, but helped drown out the traffic noise. It was the cheapest package, and not worth even that. The area is not safe. There were signs all over warning you to watch out. Would I go there again? Sure, if the country turned into Mad Max, this would seem normal. Cannot emphasize enough - not a good place for saving money. You'll lose sleep (the beds, omg) and be enraged.
Stayed 2 nights in Jan 2024

2/10 Terrible

Daniel

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I could believe the amenities jacuzzi and sauna bath in room paint scraping on the room coffee pot didn't work hairdryer didn't work patches everywhere not repair .big difference between a patch,and repair 3rd rate patch at that hair in bathtub and in closet area very miss leading
Stayed 1 night in Jan 2024

2/10 Terrible

Timothy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Woke up seeing Roaches in the rooms
Stayed 1 night in Jan 2024

8/10 Good

Victor

Stayed 1 night in Jan 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Continent location near old Sacramento town. Great dining near by. Attendant was very helpful, and vigilant. While I was checking in there was a disturbance on the property he took care of quickly. Didn’t find the room up to my standards of clean; but I’ve experienced worse! We had a room with a pull out couch- but there were no linens and it was very dirty! Overall, for the price; it was what I expected. Mostly quiet area with great amenities near by.
Stayed 1 night in Jan 2024

4/10 Poor

Jovante

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Patrick

Stayed 2 nights in Dec 2023

6/10 Okay

Cathy

Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Ji

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the room smelled like cigarettes. Do not recommend this place.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Never again
There were homeless people on the sidewalks, and what appeared to be drugs being dealt in the parking lot ALL night long. We were accosted by a man smoking pot in the elevator, as he got out he blew smoke in my wife’s face while cursing at us. They need to clean this place up. The room was ok at best
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Check in was at 3pm. We got there closer to four and checked in but weren’t able to get into our room for 30 or so minutes cause it was still being cleaned. When we got into our room the room was gross and we never felt comfortable. The bedding was clearly not washed. Crumbs and what looked to be pubic hair was in the bed. The tub was gross. The bathroom fan was halfway hanging out of the ceiling and didn’t work. The floor was sticky and we found food on the floor. If it wasn’t absolutely necessary for us to have a room that night we wouldn’t have stayed.
Stayed 1 night in Dec 2023

10/10 Excellent

Demetrius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Elias

Stayed 1 night in Nov 2023

2/10 Terrible

John

Stayed 1 night in Nov 2023

2/10 Terrible

Cindi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that checked me in was nice but spoke very quiet, hard to communicate through the glass. Property is surrounded by homelessness, air conditioner produced a putrid odor (couldn’t use it,) bedding was old and had black curly hairs stuck in the blanket, shower drain was full of gunk so it didn’t drain, person above my room made noise all night, and TV didn’t turn on. Don’t stay here!
Stayed 1 night in Nov 2023

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Maria

Liked: Staff & service
Disliked: Cleanliness
Room was not clean well. I had nothing to hang my clothes. Smelled like smoke in room and when I turn on air has a smell. Front desk was nice and sweet process was smooth
Stayed 2 nights in Nov 2023

10/10 Excellent

Zen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising place, affordable!
I had to unexpectedly find a place while in Sacramento. So happy that I found a reasonable place that was affordable and clean… it was a pleasant stay and such a breeze to check in! The place was pretty huge.
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and comfortable. The employees were nice and helpful. Affordable rates
Stayed 5 nights in Nov 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Environment is very bad. Homeless people around.
Stayed 1 night in Nov 2023

10/10 Excellent

Darksym

Stayed 1 night in Oct 2023

2/10 Terrible

Tracy

Stayed 1 night in Oct 2023

10/10 Excellent

Demetrius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Richard

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here because of the convenience and distance to the music festival that was close by. I called to ask if I was able to check in after 11pm because most places you can’t, I was told you can check in whenever (which is a plus) but then promptly got hung up on. When we got to the property the amount of homeless people just hanging out around the property made me uneasy. Then when I got to the motel the lobby was locked and there weren’t any signs to say to use the side window. Not too big of a deal. But the attendant didn’t say anything besides asking for my ID and form of payment. Not very personal-able. Then we got to the room and the room looked decent and clean. The bathroom looked to have been left out of the remodel and seemed a bit dirty. It also seemed like the bathroom vent was attached to another rooms vent because someone was smoking weed in an adjacent room and it seeped into our bathroom and into our room. The door to the bathroom had to be lifted up to close all the way. And the door to the room seemed like it had been kicked in at some point because it didn’t sit tight and thus caused a vibration noise when the A/C was on. We most likely will not be returning to this hotel.
Stayed 2 nights in Oct 2023

4/10 Poor

Gerard

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Inisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Marissa

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is full of homeless people and Tents. The staff was extremely rude and unhelpful. Couldn't even get another towel when I asked for it. The dresser had a broken drawer, the mini fridge didn't work, and there was an ice bucket with no ice machine. Overall just a bad experience.
Stayed 1 night in Sep 2023

2/10 Terrible

nick

Stayed 1 night in Oct 2023

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Our “none smoking” room was smoked in as there were cigarette burns on the side of the bed and there was also blood stains on the sheets. We did not stay and they refused to give us a refund! We ended up driving back home.
Stayed 1 night in Oct 2023