Ratings based on 952 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 28, 2015
Pros: Great restaurant great staff, a little quirky.
Good experience comfortable bed, interesting property.
3 out of 5
by A verified travelerfrom Grass Valley, CA

Hotel was close to the event.

Posted Feb 25, 2015
Pros: Was pretty inside where you register, but nothing else pleased me.
Cons: Bigger rooms, more counter space in bathroom, have refrigerator and microwave in the room. As it was, if you wanted a refrigerator you had to pay $10
Location: Downtown Sacramento and I didn't check out things to do as I was going to My granddaughter's fashion show so was only concerned with that.
The hotel was in downtown Sacramento and was noisey. I had to park at the curb to register inside and the lanes for traffic were inches away from my car. I then had to park across the street from the hotel. The room was very small, it had two double beds, no refrigerator or microwave as they wanted you to eat in their restaurant. They was not enough counter space in the bathroom and although I had asked for a late check out, housekeeping came twice an hour apart and knocked on the door. No one had told them that I had requested a late check out ad I even had the do not disturb sign on the door. If Expedia hadn't had a huge discount on this hotel, I would have never stayed as I think the original price was $345 which was way to much for what you got!
4 out of 5
Recommended
for Everyone
by A verified traveler

Allows pets

Posted Feb 25, 2015
I like the idea that the hotel allows pets but, when we entered our room it sure smelled like it! The cleaning solutions used were overwhelming and you could still smell dog. Had to open the window to clear out the smell. Other than that it was a nice hotel with nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Great location and incredible staff. I would highly recommend this hotel for couples or business travelers.
1 out of 5
by A verified travelerfrom P

Don't stay here if you plan to sleep.

Posted Feb 14, 2015
We were there 2 nights. They had an event on their hall and never mentioned it in any part of the check in. I called downstairs and was told that the event would be over at 11. It was. Then the music that continued was from the club next door. That was till 2am. At 9am the next morning the event hall had another event and the microphone was as loud as possible I'm sure. The staff said nothing could be done about the club that they are working with the city but haven't gotten far in that process. Also they sZid that because we booked through Expedia nothing could be compensated to us because of the reservation being done online.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing service.

Posted Feb 9, 2015
Highly recommended. Perfect location, personable service, pristine facilities. Food at Grange is perfect.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom vacaville, ca

Nice hotel downtown

Posted Feb 9, 2015
Pros: Charming decor and friendly staff
Location: Near bars, clubs and restraunts
We stayed here for my birthday. Staff was very friendly and accommodating. Gave us a lovely room on the top floor with a pretty view of the park. We had dinner reservations at the hotel restraunts and food and drinks were delicious. Overall stay was very pleasent!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Housed an event participant

Posted Feb 5, 2015
While I did not actully stay there myself my guest liked it very much and the staff was very helpful with an item he left
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Lake Tahoe, CA

The is the best hotel I have ever stayed in

Posted Feb 3, 2015
Pros: There is nothing to not like.
Cons: Nothing.
the customer service is OUTSTANDING! Fro the bellhops to the front desk to the bartender and waiters- it was wonderful. I didn't want to leave. Quiet, professional and beautiful. Close to shopping and nightlife... also close to the Capitol. The views are stunning... A+!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
We had a great time. Friendly staff. Clean hotel and nice room