Ratings based on 732 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit Metro Area

Budget pricing near Frankenmuth

Posted Aug 28, 2014
Pros: Budget price
Cons: none
Location: Outlet shopping and near to Frankenmuth, Michigan
Only stayed overnight but had a nice time shopping and sight seeing
Comment from Hotel Management
Aug 28, 2014 by Jean, Hotel Management
Thank you for filling out our survey. We are glad to hear you enjoyed your stay. We hope to see you again.
3 out of 5
by A verified traveler from mi

Clean. Needs updating.

Posted Aug 25, 2014
Staff friendly. Room was clean, but smelled bad. Bed and linen old.
Comment from Hotel Management
Aug 26, 2014 by Jean, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Family friendly Inn.

Posted Aug 20, 2014
Great value. Close to shopping. Exactly what I was looking for :-)
Comment from Hotel Management
Aug 22, 2014 by Jean, Hotel Management
Thank you for taking the time to give us your feedback. We do our best to read every message. It is always rewarding to our team here at Americas Best Value Inn & Suites of Birch Run to know we've made our guests' stay very special. We appreciate your business and we look forward to serving you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

friendly staff, clean room

Posted Aug 12, 2014
Pros: staff, clean room
Cons: improve the breakfast options
Location: good location for shopping and the Christmas store
staff was very welcoming and friendly. The breakfast fell well short of my expectations. No hot food or even raisin bran for cereal. Too many donuts and not enough healthy alternatives.
Comment from Hotel Management
Aug 13, 2014 by Jean, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay

Posted Aug 10, 2014
It's was just fine good value for the money. Gooooooioooooooooooooooood
Comment from Hotel Management
Aug 13, 2014 by Jean, Hotel Management
Thank you for taking the time to give us your feedback. We do our best to read every message. It is always rewarding to our team here at Americas Best Value Inn & Suites of Birch Run to know we've made our guests' stay very special. We appreciate your business and we look forward to serving you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Aug 9, 2014
Clean rooms, pleasant staff. good location to area attractions
Comment from Hotel Management
Aug 11, 2014 by Jean, Hotel Management
Thank you for filling out our survey. We are glad we made your stay comfortable. We hope to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Hotel is good for the price they charge

Posted Aug 8, 2014
Pros: The price and the location. We were in Michigan for concerts in Clio and Bay City and this motel was central to these locations.
Cons: Mattresses
Check-in staff were pleasant and courteous. Spa was out of order but that did not concern us. Room was fine for an overnight stay except the beds were a little hard for our preference but may fine for others. Breakfast was standard motel fare. Overall this hotel is good value and suited our purpose. This was our second time there and will stay there again.
Comment from Hotel Management
Aug 13, 2014 by Jean, Hotel Management
Thank you for taking the time to give us your feedback. We do our best to read every message. It is always rewarding to our team here at Americas Best Value Inn & Suites of Birch Run to know we've made our guests' stay very special. We appreciate your business and we look forward to serving you again!
Comment from Hotel Management
Aug 12, 2014 by Jean, Hotel Management
Thank you for filling out our survey. We are glad to hear your stay was good. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroe MI

Frankenmuth shoppimg

Posted Aug 5, 2014
Pros: Very nice Hotel.The price was great.
Location: Very close to Frankenmuth shops and outlet Mall.
Very clean Hotel. We were very impressed. First time I stayed in any Americas Best Hotels. Will stay here again for sure.
Comment from Hotel Management
Aug 7, 2014 by Jean, Hotel Management
Thank you for taking the time to give us your feedback. We do our best to read every message. It is always rewarding to our team here at Americas Best Value Inn & Suites of Birch Run to know we've made our guests' stay very special. We appreciate your business and we look forward to serving you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from troy,ohio

frankenmuth

Posted Jul 30, 2014
Pros: cleanliness
Cons: can"t think of any
Location: frankenmuth
have stayed several times when we visit frankenmuth. always know we will have a clean,friendly place to stay
Comment from Hotel Management
Aug 8, 2014 by Jean, Hotel Management
Thank you for taking the time to give us your feedback. We do our best to read every message. It is always rewarding to our team here at Americas Best Value Inn & Suites of Birch Run to know we've made our guests' stay very special. We appreciate your business and we look forward to serving you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Romeo Machigan

Clean room and professional staff

Posted Jul 28, 2014
Pros: close to our visiting town of Frankenmuth
Cons: Better pillows, thicker towels and first floor room windows that lock. Room needs to be clean at 3:00pm check in time not half hour later.
Overall experience was good. Room was clean, but not ready at the 3:00 pm check in time allowed. Good value for the money.
Comment from Hotel Management
Aug 7, 2014 by Jean, Hotel Management
Thank you for taking the time to give us your feedback. We do our best to read every message. It is always rewarding to our team here at Americas Best Value Inn & Suites of Birch Run to know we've made our guests' stay very special. We appreciate your business and we look forward to serving you again!