Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Summer trip

Posted Aug 22, 2014
Room got warm very quickly - cooled for only a short time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very nice close to shopping and restaurant

Posted Aug 21, 2014
Pros: Proximity to shopping and restaurants,for us to be able to walk to all of the shops was great.Rooms were comfortable ,fridge and microwave were great.
Cons: Breakfast ,individual yogurts,another protein ie bacon or sausage,I have an allergy to eggs. A little more info on shuttle into Frankenmuth .
Location: Shopping,golfing,sightseeing ,Bronners Christmas Store and grounds.boat trip on the river.We enjoy the many different restaurants,local beers ,people.
Mom and daughter getaway .Hotel and staff very nice.Everything within walking distance for us.Would recommend the facility to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sault Ste. Marie

A room with a view to shop.

Posted Aug 19, 2014
Pros: A very clean hotel, friendly staff and a very nice continental breakfast. The hotel is right next to the outlet shops.
Cons: Nothing comes to mind.
Location: The hotel is right next to outlet shops, which is the main reason for our trip, very convenient.
We have stayed at this hotel every time we are in Birch Run. The manager and staff are very pleasant and friendly. No problem with any of our stays.
3 out of 5
by A verified traveler

Girls weekend.

Posted Aug 18, 2014
Found the hotel to not be the same as it had been in the past. We have stayed here quite a few times, but this time wasn't as nice. When we entered our room, the windows were wide open (and it was quite humid). Couldn't close the one window as it didn't go down all the way. Also, found it to be a very noisy hotel. Our bathroom also was missing the drain in the sink. Disappointing stay.
2 out of 5
Recommended
for Everyone
by A verified traveler from kitchener ON

Ok hotel near shopping

Posted Aug 17, 2014
Hotel was mediocre. Bed was saggy. Air conditioner was very loud. We had difficulty parking as there were trailers across multiple parking spots
2 out of 5
by A verified traveler

Room Very Dirty

Posted Aug 11, 2014
Pros: The breakfast was wonderful
Cons: Cleanliness of the room
When we checked into our room, we were so excited to stay in a nice hotel room before our day of shopping. Once we walked in, there was a musty smell, so we immediately turned on the air to get the smell out. We went to use the bathroom and it was absolutely filthy. There were obvious marks of soap and lotion on the sink where the last guests had laid their soap and it had not been cleaned. We also went to use the toilet and it had mildew stains under the rim, lines of mildew running down the sides. Because the only room they had left was a handicap room, in the shower was a seat that you could put up or down. When my daughter asked me to put the seat up, water, mildew and chunks of paint came pouring out. At that point, we went to the front desk. They let us know that they could either give us another handicap room (the only one that they had left) or they could come in and clean the bathroom. We opted for them to come in and clean the bathroom. They did a nice job of cleaning it, but after seeing the bathroom like it had been, we were not comfortable about sleeping in the bed, walking around the room in stocking feet, or even sitting on the couch. It was the worst night of sleeping, because we slept in our clothes on top of the sheets but not on the comforter. We did get up the next morning, had a wonderful breakfast there, but were very ready to leave our room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Very convenient to local attractions

Posted Aug 9, 2014
The room was clean and comfortable , and the free hot continental breakfast was a nice bonus.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice and quaint. Great shopping location.

Posted Aug 7, 2014
The front desk was quick and precise with getting our room ready on time. Friendly staff and nice atmosphere made this a pleasant mini vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping

Posted Jul 29, 2014
This hotel has a friendly staff. Very clean. Would highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Plainfield,Il

Family Trip, had a wonderful time

Posted Jul 27, 2014
Pros: clean. location, people
Cons: Larger outdoor seating area
Location: wonderful,, perfect location,,, and the Mall !!!!!
Everthing was "top notch" friendly staff. places to sit with family and talk easy to get in and out, perfect location, not too close, not to far Clean, staff wonderful