Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Trenton, MI

Nice, but some things didn't work in the room.

Posted Jul 27, 2014
Pros: The room was clean and the bed was very comfortable. The check in gal was very nice.
Cons: Get the refridge to stay cold and do something about the sometimes working toliet. I didn't report these items and I should have.
Location: Lots of fun shops and loved all the plants and flowers around.
The refridge didn't keep things cold. The toliet only flushed sometimes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2014
We were up in Michigan for a vacation. Did not spend a lot of time in the hotel. When we did, everything was nice and neat. Would definitely recommend it to our friends
5 out of 5
Recommended
for Everyone
by A verified traveler from Soo, Canada

Great place to stay with fantastic staff

Posted Jul 26, 2014
Pros: rooms, food, free drinks but most of all tremendous staff from manager to front desk staff, maintenance, housekeeping bartender and the breakfast cook
Cons: Nothing
Location: Great shopping , restaurants, pubs and a lovely place just to wander and enjoy
Super experience with everything you would want for a relaxing get away. Kick back was great start and staff seemed genuinely happy to help and went extra mile to ensure you were happy. Hotel was super clean and the room was comfortable and very well equipped. It was quiet to sleep even with our rooms overlooking the lobby which says something about construction and the well run front desk. Food was great and incredibly plentiful and varied at both kick back and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Couldn't go wrong

Posted Jul 25, 2014
All in all a great experience Great staff clean and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnite stay

Posted Jul 23, 2014
Pros: Location, the fact that 2 meals were covered with the rate of the room.
Location: It is a beautiful town and we were able to walk to all areas of interest
We were on our way to the island and stopped here for a one nite stay. Highly recommend it. We experienced dinner and breakfast and even managed a workout as well and was pleased with all services provided. The location was perfect for us as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

stop off on the way home

Posted Jul 19, 2014
Good room. The TV wasn't working and we had to trip the breaker switch for the microwave. Otherwise enjoyed our stay. The goodies at 5:30 pm were a nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, MI

Comfortable, close to everywhere, easy parking

Posted Jul 19, 2014
Pros: Clean, quiet, close to everywhere.
Cons: Elevator. I pressed going down but the door always open when other customers were going up.
Location: I love to walk around. Aqua cycle, Bavarian clock, ice cream shops and famous chicken dinner.
This is my first time to stay in Drury hotel. My experience is I made right choice. My room was close to elevator but very quiet. Hotel staffs are very helpful. This hotel offer free afternoon snack and morning buffet breakfast. Room was very clean. The bed was soft but still ok. I personally think this hotel will be my only choice if I travel to Frankenmuth again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of Frankenmuth

Posted Jul 18, 2014
Spent 2 days with my husband and 1 yr old daughter, it was wonderful
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Very comfortable

Posted Jul 18, 2014
Pros: Nice and quiet. Facility very clean. Polite staff.
Location: Within walking distance to shopping, restaurants.
Very comfortable and convenient. Suited are needs. Wonderful breakfast and happy hour every morning and evening. Staff friendly.
4 out of 5
Recommended
for Families
by A verified traveler from Ontario

Good location

Posted Jul 14, 2014
Pros: Convenience.
Cons: Breakfast was a little basic, could do with a larger selection of cooked food. Attitude at reception desk.
Location: Frankenmuth is a quaint little town, lots of unique places to visit during the day including the worlds largest Christmas store.
The hotel itself was conveniently located in the downtown core. Room was spacious and clean, small bathroom, little room for storage but clean and everything worked well. Hottub was small and always busy so never got to use that. When we arrived we got complimentary drinks and food and there was popcorn and pop available all everning, so that was a nice touch. The greeting we received at the reception desk was not so welcoming. Little eye contact and very cold and abrupt. The same when we were checking out. This position should be one with a freindly personality at the desk along with professionalism. Unfortunately the friendliness wasnt displayed. Overall a decent hotel and would still recommend it.